Oat Couture Oatmeal Cafe (Bank)

Oat Couture is one of my favorite spots in Ottawa. I love their bowls, especially that you can add a protein scoop to make them extra filling. My personal favorite is the mocha bowl—it’s so good! Their salted caramel iced latte is amazing too. If you order drinks ahead, they say they only do one size, but I’ve ordered in-store and been able to get a larger size without any issues. I’ve only ever done takeout, but the wait has always been quick, which is great. Prices are a bit on the higher side, but some of their bowls are pretty unique, so it’s worth it.

Atmosphere: 5

Food: 5

Service: 5

I really liked their affogato—the ice cream was so creamy and the coffee went perfectly with it. The cookie was fun too, kind of a new adventure for me.

Atmosphere: 5

Food: 4

Service: 5

The staff was very rude, she wasn’t responding to our questions properly, she rudely asked me to stop touching something, and the coffee was not made well (the foam was bubbly which shows that milk is not fresh) never coming back.

Updated after owner reply:

The owner’s level of unprofessionalism speaks volumes. I simply touched a glass jar and was met with unnecessary rudeness instead of respectful communication a basic standard in customer service. The employee was unhelpful and unresponsive. The cappuccino was poorly made with bubbly milk, not proper foam, something any trained barista should know. Based on the dismissive reply to my previous review, it’s clear that feedback isn’t welcome here.

(Keeping their original unprofessional reply to my original rating just to show their true morals after they had edited it) thank god for screenshots 😂

Atmosphere: 3

Food: 1

Service: 1

I was ready to leave a great review after my visit today, until I read the responses to other people’s feedback. The way the owner replies is downright disgusting. Arrogant, rude, and completely unprofessional. It’s actually embarrassing.

If this is how the business handles honest customer reviews, then it’s clear the owner has no clue how to run a respectable establishment. Take a class in basic human decency, because clearly, you missed that growing up. Your attitude is trash, and you’re driving people away.

Atmosphere: 1

Food: 1

Service: 1

Such yummy lates and great customer service ! Even when super busy the young man behind the counter was kind and calm - still gave the time of day to each customer and with a smile despite clearly being understaffed - he slayed under the conditions of the morning open and rush! I was in this morning so thank you so much it was a great start to my day and I hope the employees, employer and owner know how lucky they are to have this lovely person their team.

Ps pls make bigger size for the chicory late thanks :)

Atmosphere: 4

Food: 4

Service: 5

Actually so good! Great vegan options, try out the seneca and the lemon lavender loaf. Yum

Atmosphere: 5

Food: 5

Service: 4

Great staff and the sandwiche I had was wonderful

Atmosphere: 5

Food: 5

Service: 5

Cute little cafe serving drinks and sandwiches. Takes a while for the service. Sometimes good sometimes sandwich isn't that nice.

Some benches have nice view to the busy Bank street outside. I like the afternoon and late mornings when less crowd.

Atmosphere: 4

Food: 4

Service: 3

Awesome strawberry oat matcha with real strawberries. Fresh seasonal muffin with sliced almonds and berries, arguably much better than muffins from chain cafés in the area. Peaceful during the day without loud music blasting like in other cafés. Hard seating, since they didn't put out the seat cushions. They got rid of the vegan whipped cream too 😢

Atmosphere: 5

Food: 5

Service: 5

I had a fantastic experience at this Cafe ! Their vegetarian sourdough bread sandwich was amazing—packed with fresh, vibrant veggies. It was not only delicious but also very healthy. A perfect choice for anyone looking for a nutritious meal. Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

If you want something cute and delicious please visit this place, love it!

Atmosphere: 5

Food: 5

Service: 5

Very unique and nice place for breakfast. Lovely

Went in to get a drink Friday night. There was literally no one else there waiting to order at the cashier but me. The barista saw me and acknowledged me, but she wouldn’t take my order. She then proceeded to chat it up with two older gentlemen at the cashier, while I was standing behind them just wanting to order a coffee. She saw me, they saw me, but I was literally left hanging for a good 15-20 mins. I got frustrated and left. The weirdest and worst cafe experience I had

Pretty place with exposed beams and a warm colour scheme. I found the music quite loud but it was turned down later fortunately. I am used to macchiato with lots of milk in Italy, so the barista happily added more milk after I asked for it. Bike parking right in front of the store. A modest patio on the south side.

my favorite cocktail ever is the monty here!! It's the right amount of sweetness and the orange/mocha/ salt is a dangerous combo.. please don't ever take this away from me. Thank you.