Palermo's Pizzeria
25 Tapiola Crescent, Ottawa
(613) 277-7774
Recent Reviews
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The chicken burger was so so so good fries are a little salty but still very good and all the people that work there are so kind 20/10 would recommend
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fries, Chicken Club
Solid, reliable, “ottawa” style pizza. If that ain’t for you, go somewhere else.
Atmosphere: 5
Food: 5
Service: 5
I got a subway which is full of chicken and vegetables. Worthy for your money. Highly recommend.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Steak Sub
Pizza was way undercooked! Had too much cheese which made it sloppy/wet and difficult to eat. I had to put it in the oven for 20 mins and it still was soggy. Disappointing after paying so much for pizza/take out for it to be this bad.
Atmosphere: 2
Food: 1
Service: 3
The in-house garlic dipping sauce is amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Really love these guys. They've been our local pizza joint since we moved to the neighborhood and they're really good to us. Great customer service and an absolute staple for the community
Atmosphere: 5
Food: 5
Service: 5
Our go to pizza place in the area. Love the Arugula Beer salad with our pizza.
So I’ve been ordering from here for years now, been loyal to them when my boyfriend tries to convince me to call pizza pizza instead. On two recent occasions they sent the wrong pizza. on the first occasion they said they’d send back a new, CORRECT pizza. They didn’t send it and after a while I called them to ask how long and they claimed someone else came in and took it, and they just gave it away accidentally. Makes no sense, since the order was for delivery, so of course I didn’t decide to just come pick it up the second time. They still didn’t resend my pizza that time and left me with the wrong pizza. Zero compensation. The second time they did the same thing but I was firm about them resending the correct pizza this time. (The mistake was they sent pepperoni instead of pineapple.) They can’t seem to get their orders together. Now last night, August 12, I ordered a pineapple pizza and after 45 min I called to ask why it was taking time, and they said that they had an issue so all deliveries were paused. I could have ordered from DoorDash and they would have gotten my order to me. Instead, the store didn’t offer me anything for the delay, and it still took another almost 30 min to receive my order, which when it came it was BURNT! I didn’t receive any discount for the inconvenient amount of time it took, no apology, etc. I waited so long to pay full price for a burnt pizza. Whoever is managing this place is doing a horrible job and needs to be changed out for someone who is more respectful because I won’t be ordering again, I feel the trust is broken and I don’t feel valued as a customer.
Atmosphere: 1
Food: 2
Service: 1
Great pizza. Great price. Awesome service. Definitely going back.
Atmosphere: 5
Food: 5
Service: 5
Best pizza in the area. Generous toppings and decent prices. Also quick delivery and good communication. We always order directly through them instead of an app.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings, Meat Sauce Spaghetti, Plain Pizza
Restaurantji Recommends
This is our pizza place.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Meat Lovers, Fries
The pizza is delicious, the delivery is fast, and the employees are nice.
Atmosphere: 5
Food: 5
Service: 5
Always delicious and fresh! Extremely friendly on phone and upon delivery! 100% recommend!
Food: 5
Service: 5
I could give zero if it would be possible
Atmosphere: 1
Food: 1
Service: 1
Great pizza, too. bad it's only for take out
Food: 5
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