Second Cup Café (Heron Park)

1440 Bank St, Ottawa
(613) 890-7287

Recent Reviews

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JONATHAN WEBER

The latte I ordered seemed like something that would come out of a vending machine no design in the top no frothy milk. I actually asked a guy if it was frost came to $6.16 for a medium latte.

Atmosphere: 1

Food: 1

Service: 1

Ahmad

This place actually is horrible its dirty and why is there napkins and trash everywhere and i went in the night and morning and it still looks the same the coffee was so watered down and the workers were to rude and the bathroom is the horrid the place is nasty and the 2 time i been it smells and a watery substance is all over the bathroom walls and seat, the least you can do is clean or even DRY everything

Atmosphere: 1

Food: 1

Service: 1

Pavel Selin

We visited this Second Cup in Ottawa after seeing many positive reviews, but the experience was disappointing. The furniture is old, tables are unstable, and the place didn’t feel very clean. Coffee was okay, but the pastries were stale, hard, and not enjoyable.
I wouldn’t pay for this again or return — easier to choose another café.

Atmosphere: 3

Food: 2

Service: 3

Bulma Brief

It's a nice spot but I have to remove a couple stars for terrible WiFi. It would be great to work from but unfortunately not possible if you need decent internet.

Atmosphere: 5

Food: 2

Service: 5

Amer Harmouche

We had a wonderful experience at this cafe! My frequent and I stopped in and ordered a cappuccino, and it was absolutely delicious—perfectly balanced with a rich espresso flavor and silky, smooth foam. The atmosphere is so inviting and the staff were incredibly friendly, making it the perfect spot to relax or get some work done. It is clear they take pride in the quality of their coffee. I’ll definitely be coming back soon to try more of their menu. Highly recommended for any coffee lover

Atmosphere: 5

Food: 5

Service: 5

Melissa Ismail

I'd like to thank the front counter staff who worked late-afternoon this past Sunday. Your kindness and service was beyond the norm and I truly appreciate your thoughtfulness. A great place to visit with a very warm and inviting atmosphere!

Atmosphere: 5

Food: 5

Service: 5

Liam Noah

I love it 🥰

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Scones

User3412 Zuzu

AMAZING coffe food chefs kiss service such kind employees and the vibe is calm for ppl to get their mind off stress

Atmosphere: 5

Food: 5

Service: 5

Dania Malki

Great experience in this branch with a very friendly staff. Miral a cute and fabulous barista suggested her favorite Caramel Latte and it was very aromatic and perfect for that cold day.

Atmosphere: 5

Food: 5

Service: 5

Mia Melki

I was delighted by the efficiency and competence of the staff during my visit today. Even though they were dealing with a swarm of customers ordering coffee non-stop, the members of the staff known as Saba and Rena handled the situation beautifully. You can tell these ladies were experienced, demonstrating peak flow state during this rush. Truly astounding work, keep it up girls!!

Atmosphere: 5

Food: 5

Service: 5

Luay Atiyat

Ah yes i got some amazing tasting matcha quite delicious I must say. I did heavily indulge in such joyous activities. I also particularly enjoyed Miral's amazing service and hospitality.

Atmosphere: 5

Food: 5

Service: 5

Sara Buhisi

I had such a great experience at Second Cup today! As soon as I walked in, Miral welcomed me so warmly and made my drink exactly how I like it. She was super friendly, quick, and really made the visit feel personal. The service was amazing and the drink tasted perfect. Definitely coming back, Thank you, Miral!

Atmosphere: 5

Food: 5

Service: 5

sehej bhullar

I went to second and had a an amazing experience with Miral, she’s a great barista.

zein fanous

I only come to this location because of Saba. She makes the best iced vanilla bean lattes ever. Every drink she’s made for me was the best thing ever

Service: 5

Abdul Alsibai

Great study spot they have rlly good matcha. The worker Rena was kind & had great service !!

Atmosphere: 5

Food: 5

Service: 5

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Second Cup Café (Heron Park)

1440 Bank St, Ottawa, ON K1H 7Z2
(613) 890-7287