Second Cup Café
214 Hunt Club Rd, Ottawa
(613) 736-6699
Recent Reviews
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Been waiting in drive through for 20 minutes for an Italian soda ! Never again
The coffee and baked goods were wonderful. We will not return to this store again however, because the staff were totally disengaged. 1
Atmosphere: 3
Food: 5
Service: 1
I didn’t notice till I got home but I was charged $6.95 for a medium tea, that’s just not right.
Great location
Cold inside. Fireplace did not work.
This is a pretty nice stop for a warm beverage and some people watching.
I've always found the coffee to be good, and typically, the baked goods are a nice treat.
Atmosphere: 4
Food: 3
Service: 4
I have been going to this place for many years since it is a convenient location for my friends to meet. Although the atmosphere is still good ( fire place, chairs, except Christmas tree was there at tge entrance a year round) , the service feels distant. The baristas are plugged into their earphones to speak with drive in customers and prepare coffee and food all at the same time as trying to serve in person , in store clients . They are running a tight ship ...with two people serving and cooking a larger clientele. The result is not a personal attentive service we knew but an impersonal , distant ( robotized service) which I was not fond of at all.
Atmosphere: 5
Food: 3
Service: 3
Very cosy and nice location. Perfect to study or just enjoy the patio in beautiful weather.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemon Poppyseed Loaf, Frocho
This location of 2nd cup is wonderful. The staff are polite, professional, and well mannered. Coffee was smooth, and the breakfast muffin sandwich was very tasty. Service can make all the difference.
Atmosphere: 5
Food: 5
Service: 5
A chain that lost a few feathers over the years. Used to be great coffee but now it's starting to blend with other high end coffee chains. I sometimes have a craving for it and will go if it's convenient but I will not go out of my way for a second cup. Better than Starbucks and a Canadian owned chain, so better choice to keep it closer to home.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Egg & Sausage Breakfast Sandwich
Restaurantji Recommends
Ehm still standing here waiting to order or even for someone to say “hi just a moment please”.
Atmosphere: 3
Food: 3
Service: 1
Today, my friends and I went to a coffee shop for some coffee. There was someone at the register with a lip piercing. She’s one of the rudest people I have ever met in my entire life. She was incredibly rude and unprofessional. I am not sure what to say. It seems like she could benefit from some guidance in customer interactions. Perhaps she should consider staying at home. I am a regular at this location.. I’m never going back to this location again.
Atmosphere: 1
Food: 1
Service: 1
A pleasant spot to refresh while waiting for someone. Good coffee.
Atmosphere: 5
Food: 5
Service: 5
Went in for a promo I saw on their app, and the app would not load and we waited for over 10 minutes to try and get it to work. I was connected to the internet and everything. The staff was far from accommodating, they had no solutions for us, so we left empty-handed.
Atmosphere: 1
Service: 1
Service was so slow I was tempted to jump counter and make it my self
Atmosphere: 3
Food: 2
Service: 1
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