Second Cup Café

214 Hunt Club Rd, Ottawa
(613) 736-6699

Recent Reviews

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Nale M Mbewe

Been waiting in drive through for 20 minutes for an Italian soda ! Never again

Working Farm

The coffee and baked goods were wonderful. We will not return to this store again however, because the staff were totally disengaged. 1

Atmosphere: 3

Food: 5

Service: 1

Cameron Goudie

I didn’t notice till I got home but I was charged $6.95 for a medium tea, that’s just not right.

Mac Mail

Great location

Gisèle Caprara

Cold inside. Fireplace did not work.

James B

This is a pretty nice stop for a warm beverage and some people watching.

I've always found the coffee to be good, and typically, the baked goods are a nice treat.

Atmosphere: 4

Food: 3

Service: 4

Gabriela GrefInnes

I have been going to this place for many years since it is a convenient location for my friends to meet. Although the atmosphere is still good ( fire place, chairs, except Christmas tree was there at tge entrance a year round) , the service feels distant. The baristas are plugged into their earphones to speak with drive in customers and prepare coffee and food all at the same time as trying to serve in person , in store clients . They are running a tight ship ...with two people serving and cooking a larger clientele. The result is not a personal attentive service we knew but an impersonal , distant ( robotized service) which I was not fond of at all.

Atmosphere: 5

Food: 3

Service: 3

Jihane Bentahra

Very cosy and nice location. Perfect to study or just enjoy the patio in beautiful weather.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lemon Poppyseed Loaf, Frocho

Brian Desrochers

This location of 2nd cup is wonderful. The staff are polite, professional, and well mannered. Coffee was smooth, and the breakfast muffin sandwich was very tasty. Service can make all the difference.

Atmosphere: 5

Food: 5

Service: 5

Daniel Laprise

A chain that lost a few feathers over the years. Used to be great coffee but now it's starting to blend with other high end coffee chains. I sometimes have a craving for it and will go if it's convenient but I will not go out of my way for a second cup. Better than Starbucks and a Canadian owned chain, so better choice to keep it closer to home.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Egg & Sausage Breakfast Sandwich

Nicholas Kim

Ehm still standing here waiting to order or even for someone to say “hi just a moment please”.

Atmosphere: 3

Food: 3

Service: 1

Yasmin A.E

Today, my friends and I went to a coffee shop for some coffee. There was someone at the register with a lip piercing. She’s one of the rudest people I have ever met in my entire life. She was incredibly rude and unprofessional. I am not sure what to say. It seems like she could benefit from some guidance in customer interactions. Perhaps she should consider staying at home. I am a regular at this location.. I’m never going back to this location again.

Atmosphere: 1

Food: 1

Service: 1

Ron Coristine

A pleasant spot to refresh while waiting for someone. Good coffee.

Atmosphere: 5

Food: 5

Service: 5

Max

Went in for a promo I saw on their app, and the app would not load and we waited for over 10 minutes to try and get it to work. I was connected to the internet and everything. The staff was far from accommodating, they had no solutions for us, so we left empty-handed.

Atmosphere: 1

Service: 1

Clint Carpenter

Service was so slow I was tempted to jump counter and make it my self

Atmosphere: 3

Food: 2

Service: 1

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