Second Cup Café
501 Smyth Rd, Ottawa
(613) 599-2399
Recent Reviews
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I go every day, and it's always fantastic. The staff is supernice & efficient.
Atmosphere: 5
Food: 5
Service: 5
Love this coffee shop ❤️ friendly staff and cozy atmosphere
Atmosphere: 5
Service: 5
The Second Cup Café, located on the ground floor of The Ottawa Hospital at 501 Smyth Rd, Ottawa, ON K1H 8L6, provides a delightful and diverse menu for individuals visiting the hospital for medical reasons. I greatly appreciate the service Second Cup Café offers, providing a refreshing break for patients, their families, and the dedicated healthcare workers who serve the community.
Given the high volume of foot traffic in a busy place like The Ottawa Hospital, it's clear that running a branch here has financial benefits. However, I would recommend that Second Cup Café consider reducing the prices of their coffee and meals at this location. Doing so would make their offerings more affordable, especially for the hardworking doctors, nurses, and staff who tirelessly care for others, as well as for patients and visitors.
By making their products more accessible, Second Cup Café could not only attract more customers but also leave a lasting positive impression on healthcare workers and visitors alike. This move would improve customer satisfaction while further enhancing the company's reputation within the community.
I've attached their menu so you can get a better idea of their offerings and prices.
Atmosphere: 5
Service: 5
Just witnessed a doctor trying to buy a coffee. Her phone payment wasn't working, and the coffee nazi who works here wouldn't let her pay tomorrow. Nice work guys. Thanks for keeping our life saving doctors caffeintated. Drink got thrown in the garbage instead 🤦
Atmosphere: 1
Food: 3
Service: 1
The coffee is fine but I had a tuna jalapeño wrap which I couldn’t finish. It was mostly dough with a sliver of dark low grade tuna barely above cat food quality. I paid $14.75 for this and a small latte. The baked goods are ok but avoid the wraps - especially this one. Staff are effficient.
Atmosphere: 2
Food: 1
Service: 4
I just love this location. Always clean, great service and pretty quick!
Atmosphere: 5
Food: 5
Service: 5
This little cafe in the hospital is located near outpatient care so it is a good option for family or caregivers waiting. Beats the cafeteria. The coffee was decent and the staff were friendly. There are tables and chairs, one with an outlet. There are pastry desserts that were okay, a bit overly sweet but still better than expected. There tends to be a constant line that moves fairly quickly.
Vegetarian options: Pastries
Snacks
Coffee
Atmosphere: 3
Food: 3
Service: 4
Excellent service and always ready to give you a little more to satisfy you... A little touch of warmth for the place...
Atmosphere: 4
Food: 4
Service: 5
Very friendly staff and nice selection of baked goods but
Atmosphere: 5
Food: 5
Service: 5
Great smoothies
Restaurantji Recommends
Coffee is 1/3rd empty if you ask for room for cream.
I think my I found my favorite cafe place . Just love their coffee/latte and smoothies omgggg!!!
Timmy is better and cheaper
The smoothies are great
Great service!
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