The place is not so comfortable…the staff is friendly…drinks are tasty
Atmosphere: 2
Food: 4
Service: 4
Daisy Amaya
Horrible experience the barista basically spent 10 minutes taking and laughing with who I assume was a friend while people kept coming in and the line got longer. She kept touching her face, ended up throwing my drink.
Food: 1
Service: 1
Maddie Golberg
Food is alright, but the service is what makes the experience worse. I have been to this second cup many times as a last resort for a coffee on weekends when the other second cup is closed. Each time I am greeted coldly and the employees wont even make eye contact, let alone mutter a "hello". I asked to pay cash and the girl sighed, and when she got me my change she practically threw it into my hands. I understand having bad days, especially in University, but each time I have come in hoping something can make up for the rude service, I always leave feeling the same as before; disappointed. They will barely speak to you, and when they do they speak to you, it is as if it's the last thing they'd rather do, but then turn around, ignore your presence, and talk to their coworker like you don't exist. Even when telling them to "have a great day", all it is met with is a glance and then they move on as if I don't exist. It makes you feel small, and like you don't matter. I understand the struggles of working customer service, and I know it is not always easy, but it's not fair to be acting this way both for the company and the customer. Please do better.
Atmosphere: 1
Food: 3
Service: 1
Rachel Nedd
I enjoyed my drink and food that I ordered. The staff is very nice, and it is a great study spot.
Atmosphere: 5
Food: 5
Service: 5
Taryn Tapajna
My favourite place to get coffee as a student! The baristas are all so nice and friendly, it's an amazing place to get some work done on campus!
Atmosphere: 5
Food: 5
Service: 5
Kate Hubbard
Fantastic service as always. The baristas always make amazing coffee, and are so friendly. Favourite part of my Saturday morning routine.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mochaccino & Lemon Cake
Noelle Dumo
Always excellent service, very welcoming and quick!
Gabrielle Corriveau
Favourite coffee shop hands down. Service is amazing, great coffee, super chill atmosphere. I come here every Saturday morning to study and can’t imagine going anywhere else!
Atmosphere: 5
Food: 5
Service: 5
Elizabeth O'Reilly
Coffee was hot, staff was kind, music was amazing. Great vibes
Shout out to Amrutha who made an awesome Frocho! Service at the Laurier Second Cup is always fantastic 😊
Atmosphere: 5
Food: 5
Service: 5
mary gillyatt
Bought a Matcha it took 20 minutes. It’s grainy super sour. Overall horrible experience.
Atmosphere: 2
Food: 1
Service: 2
mohib eddine
Le propriotaire a été grossier et a parlé dans un langage provocateur. J'ai pris mon petit-déjeuner et je me suis assis pour attendre un ami. Pendant ce temps, le propriotaire est entré dans les lieux et s'est approché de moi et m'a dit que je ne devais pas rester ici si vous ne buvais pas quelque chose. Quand je lui ai dit que je venais de finir mon café, il m'a dit de demander autre chose ou de quitter les lieux.
Atmosphere: 1
Food: 1
Service: 1
Ella
They have the best matcha latte ever and. the prices are also decent. Nice place to study as well and they stay open late.
The place is not so comfortable…the staff is friendly…drinks are tasty
Atmosphere: 2
Food: 4
Service: 4
Horrible experience the barista basically spent 10 minutes taking and laughing with who I assume was a friend while people kept coming in and the line got longer. She kept touching her face, ended up throwing my drink.
Food: 1
Service: 1
Food is alright, but the service is what makes the experience worse. I have been to this second cup many times as a last resort for a coffee on weekends when the other second cup is closed. Each time I am greeted coldly and the employees wont even make eye contact, let alone mutter a "hello". I asked to pay cash and the girl sighed, and when she got me my change she practically threw it into my hands. I understand having bad days, especially in University, but each time I have come in hoping something can make up for the rude service, I always leave feeling the same as before; disappointed. They will barely speak to you, and when they do they speak to you, it is as if it's the last thing they'd rather do, but then turn around, ignore your presence, and talk to their coworker like you don't exist. Even when telling them to "have a great day", all it is met with is a glance and then they move on as if I don't exist. It makes you feel small, and like you don't matter. I understand the struggles of working customer service, and I know it is not always easy, but it's not fair to be acting this way both for the company and the customer. Please do better.
Atmosphere: 1
Food: 3
Service: 1
I enjoyed my drink and food that I ordered. The staff is very nice, and it is a great study spot.
Atmosphere: 5
Food: 5
Service: 5
My favourite place to get coffee as a student! The baristas are all so nice and friendly, it's an amazing place to get some work done on campus!
Atmosphere: 5
Food: 5
Service: 5
Fantastic service as always. The baristas always make amazing coffee, and are so friendly. Favourite part of my Saturday morning routine.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mochaccino & Lemon Cake
Always excellent service, very welcoming and quick!
Favourite coffee shop hands down. Service is amazing, great coffee, super chill atmosphere. I come here every Saturday morning to study and can’t imagine going anywhere else!
Atmosphere: 5
Food: 5
Service: 5
Coffee was hot, staff was kind, music was amazing. Great vibes
Atmosphere: 5
Food: 5
Service: 5
Great place, drinks are well made, open late.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Shout out to Amrutha who made an awesome Frocho! Service at the Laurier Second Cup is always fantastic 😊
Atmosphere: 5
Food: 5
Service: 5
Bought a Matcha it took 20 minutes. It’s grainy super sour. Overall horrible experience.
Atmosphere: 2
Food: 1
Service: 2
Le propriotaire a été grossier et a parlé dans un langage provocateur. J'ai pris mon petit-déjeuner et je me suis assis pour attendre un ami. Pendant ce temps, le propriotaire est entré dans les lieux et s'est approché de moi et m'a dit que je ne devais pas rester ici si vous ne buvais pas quelque chose. Quand je lui ai dit que je venais de finir mon café, il m'a dit de demander autre chose ou de quitter les lieux.
Atmosphere: 1
Food: 1
Service: 1
They have the best matcha latte ever and. the prices are also decent. Nice place to study as well and they stay open late.
Atmosphere: 5
Food: 5
Service: 5
Best coffee shop ever!
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