Shawarma Palace

464 Rideau St, Ottawa
(613) 789-9533

Recent Reviews

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Eric S

I really love this place because I have yet to try a flavour profile of chicken shawarma that compares, but it’s getting too hard to defend the prices and the service. The staff except for the cashier are always in a bad mood. It’s like they’re annoyed that you’re there. They are cheap with the sauces even when you ask for more. The price of the chicken platter is just too high for the amount of meat in there. It’s mostly filler rice.

Recommend: Chicken platter
Chicken Poutine
Wrap is a rip off

Atmosphere: 4

Food: 5

Service: 2

Lylah Thai

Ordered the viral crispy shawarma, instead received regular small shawarma that was extremely dry. Super disappointed.

Food: 1

Yacine L

Very good shawarma chicken and beef
The potatoes are also delish
There are plenty of seats and a couple of parking spots.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Garlic Potatoes, Chicken Shawarma Plate

Al Olfat

The beef shawarma plate was terrible. The beef was of the lowest quality with lots of cartilage and other crapy stuff.
The chicken showerma was dry.
The potato was of no quality at all.

Atmosphere: 2

Food: 1

Service: 3

Ayush Bulkunde

Baklawa was very soggy. Didn’t even get a refund.

Dhruva Dadhaniya

The staff was very unprofessional, and the service was poor. The food tasted stale, and the baklava we ordered was soggy and old. When we raised our concern, the staff rudely told us it was from a contracted company and refused to replace it

Atmosphere: 1

Food: 1

Service: 1

svrentz

Highly recommend

Atmosphere: 3

Food: 5

Service: 5

Mohamed Fetouh

Bought dirty food and less quantity for too much money

Atmosphere: 1

Food: 1

Service: 1

Mabroor Ahmed

Taste is good, but the service was unpleasant becuase of one of the two male persons who were actually making shawarma. He was extremely unpleasant and rude. You guys will probably lose your customers because of his service.The lady at the cash was welocoming.

farhan ali

OMG! I returned after 19 YEARS, same great taste and same great service. Simple chicken wrap and chicken plate, luscious well-seasoned moist chicken with crispy edges, with just the right amount of fillings in the wrap, excellent seasoned potatoes and a wonderful garlic sauce and hummus painted a gastronomical picture of simplicity and deliciousness.

Atmosphere: 5

Food: 5

Service: 5

Philomène Bellemare

How come I get 2/3 the food and half the potatoes I did when a plate was $15 instead of $30?

Imed Behi

A very generous portion, A plate can feed 3 people

Atmosphere: 4

Food: 5

Service: 4

1985 sigma

I order mixed plate, and asked them to put beef and chicken side by side but they only gave me chicken, and start laughing, I would never come to this bade taste shawarma place again

abdelkader bengriba

Staff need to be trained well how to treat customers on good way

Atmosphere: 3

Food: 3

Service: 2

Z A

I’ve ordered from this place several times, but lately the quality has really gone downhill. The food has been burnt, and the chicken is extremely dry. I reached out to their customer service, but the response was disappointing and unhelpful. The worst part is that the plate cost almost $30 way too expensive for food that’s not tasty and poorly prepared. Definitely not worth the price anymore.

Atmosphere: 1

Food: 1

Service: 1

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