We were in the mood for poutine while traveling and this place is a chain, but was super close. Everything was just …. good. Not exceptional or a draw to go back again, but not disappointed either. Food was hot and fresh, but just lacked any wow factor. Small is enough for 1 for sure and no need for extra curds like we did bc it’s loaded! That was a plus.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Traditional Poutine
Justin Robinson
The girl at the front counter was amazing gave great customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Poutine
Anna Mulumba
So good the poutine ?❤️
Atmosphere: 5
Food: 5
Service: 5
Cameron St. Michael
Anjali is the best employee I’ve been served by! She makes the poutine with her whole heart and serves with a smile. Give her a promotion!!!
Atmosphere: 5
Food: 5
Service: 5
Nilay Kakadiya
I visited Ottawa for some personal reason and went to smoke's poutine for first time and tried chef's special Veggie rainbow & buffalo cauli ranch which was very delicious poutine & service which I liked most all over.
Atmosphere: 5
Food: 5
Service: 5
Narj Alba
i've always seen people get poutine from here so i decided to try it out yesterday and i got the traditional-veg poutine which is basically just vegetarian gravy. and it was probably the worst poutine i've had. the potatoes were so bad and it was like they almost burned then but they were somehow like almost uncooked? not crispy or soggy. hard to describe. and the gravy was practically flavourless and the cheese curds were literal rubber. it even made those rubbery sounds while i was chewing. and i had this while it was hot. maybe the meat options are better but it's so bad. i got a large so my friend and i could share and it was like 20 dollars? i've paid about that much at different places for poutine but for that price it's usually much bigger portion and has like chicken and stuff. if it were actually good i wouldn't have complained about the price but it was not so. here i am? i definitely do not recommend. but the girl who took my order was very kind and the place seemed cool but very small. not many places to sit.
Atmosphere: 3
Food: 1
Service: 4
phares gandonou
The two ladies are very kind and respectful. They encourage anyone to work hard in life.
Atmosphere: 5
Food: 5
Service: 5
Charlotte H
If you want to experience traditional Canadian culture, enter this store, rock music, country style, the chaos of homeless people and hippies smoking pot at the door, big chunks of cheese and chips, warm meat sauce, plus Some flavorful sauces and proteins, preferably a Tim's double double on the side, and you'll feel the unique flavor of Canada. Don't save the poutine for the next day because they will harden after being heated in the microwave. If you have a small appetite, I recommend a small portion of poutine. You won't want to try poutine taken out of the microwave, trust me.
Atmosphere: 5
Food: 5
Service: 5
G M S
Got the butter chicken poutine based on google reviews. This is not butter chicken anything. Would not recommend this specific dish. You will be disappointed with the flavor. Food came hot, which was nice.Location in Ottawa is next to a cannabis dispensary. Staff are clearly regular clients as the skunk was alive and well and is living in the back of the restaurant, and visits the front when orders are being taken.Staff were otherwise fine. No complaints for my part, other than the smell. Thought one wonders about the sanitary condition when the smell of sticky bush is living on those running the place. Still, my transaction was quick and easy.Restaurant entrance itself is sketchy. I thought its sketchiness added a bit to its uniqueness, until I realized it’s a bloody franchise, at which point I thought, wow…the bar is low.
Atmosphere: 2
Food: 2
Service: 4
Younes /brn
This place offers best food in the town. Best poutine, best staff . ‘Must visit.
Best experience I’ve ever had at a Smokes Poutinerie across Canada. Great staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Poutine
Sana A.
Delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Poutine
Patel Mitul
Amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Deluxe
Husam Elamin
Bad service and lack of appreciation for customers. The tall girl who works in the restaurant treated me meanly for no reason. I don’t know if she was having a bad day or what, but I did not deserve to be treated that way. She acted like I was bout to steal the order for no reason except racism .. Bad experience.
We were in the mood for poutine while traveling and this place is a chain, but was super close. Everything was just …. good. Not exceptional or a draw to go back again, but not disappointed either. Food was hot and fresh, but just lacked any wow factor. Small is enough for 1 for sure and no need for extra curds like we did bc it’s loaded! That was a plus.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Traditional Poutine
The girl at the front counter was amazing gave great customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Poutine
So good the poutine ?❤️
Atmosphere: 5
Food: 5
Service: 5
Anjali is the best employee I’ve been served by! She makes the poutine with her whole heart and serves with a smile. Give her a promotion!!!
Atmosphere: 5
Food: 5
Service: 5
I visited Ottawa for some personal reason and went to smoke's poutine for first time and tried chef's special Veggie rainbow & buffalo cauli ranch which was very delicious poutine & service which I liked most all over.
Atmosphere: 5
Food: 5
Service: 5
i've always seen people get poutine from here so i decided to try it out yesterday and i got the traditional-veg poutine which is basically just vegetarian gravy. and it was probably the worst poutine i've had. the potatoes were so bad and it was like they almost burned then but they were somehow like almost uncooked? not crispy or soggy. hard to describe. and the gravy was practically flavourless and the cheese curds were literal rubber. it even made those rubbery sounds while i was chewing. and i had this while it was hot. maybe the meat options are better but it's so bad. i got a large so my friend and i could share and it was like 20 dollars? i've paid about that much at different places for poutine but for that price it's usually much bigger portion and has like chicken and stuff. if it were actually good i wouldn't have complained about the price but it was not so. here i am? i definitely do not recommend. but the girl who took my order was very kind and the place seemed cool but very small. not many places to sit.
Atmosphere: 3
Food: 1
Service: 4
The two ladies are very kind and respectful. They encourage anyone to work hard in life.
Atmosphere: 5
Food: 5
Service: 5
If you want to experience traditional Canadian culture, enter this store, rock music, country style, the chaos of homeless people and hippies smoking pot at the door, big chunks of cheese and chips, warm meat sauce, plus Some flavorful sauces and proteins, preferably a Tim's double double on the side, and you'll feel the unique flavor of Canada. Don't save the poutine for the next day because they will harden after being heated in the microwave. If you have a small appetite, I recommend a small portion of poutine. You won't want to try poutine taken out of the microwave, trust me.
Atmosphere: 5
Food: 5
Service: 5
Got the butter chicken poutine based on google reviews. This is not butter chicken anything. Would not recommend this specific dish. You will be disappointed with the flavor. Food came hot, which was nice.Location in Ottawa is next to a cannabis dispensary. Staff are clearly regular clients as the skunk was alive and well and is living in the back of the restaurant, and visits the front when orders are being taken.Staff were otherwise fine. No complaints for my part, other than the smell. Thought one wonders about the sanitary condition when the smell of sticky bush is living on those running the place. Still, my transaction was quick and easy.Restaurant entrance itself is sketchy. I thought its sketchiness added a bit to its uniqueness, until I realized it’s a bloody franchise, at which point I thought, wow…the bar is low.
Atmosphere: 2
Food: 2
Service: 4
This place offers best food in the town. Best poutine, best staff . ‘Must visit.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Best experience I’ve ever had at a Smokes Poutinerie across Canada. Great staff!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Poutine
Delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Poutine
Amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Deluxe
Bad service and lack of appreciation for customers. The tall girl who works in the restaurant treated me meanly for no reason. I don’t know if she was having a bad day or what, but I did not deserve to be treated that way. She acted like I was bout to steal the order for no reason except racism .. Bad experience.
Service: 1
Awesome poutine and friendly service really
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vegetarian Poutine