Express St-Hubert

4010 Riverside Dr., Ottawa
(613) 739-9995

Recent Reviews

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Chris M

The app should let you know if the food is going to take a long time. Food that was supposed to be here at 6:15 has not arrived (6:52).

Food: 2

Service: 2

Tony Tino

Worst place ever. This is not St Hubert that I use to know. Avoid at all cost. Rude staff as well

Atmosphere: 1

Food: 1

Service: 1

Darin Brown

Just stopped at St Hubert. Tried the st burger. Asked the server what it was and she didn’t know but he colleagues explained it. Was very bland and the meal deal (no drink included) was just the burger and fries. $18.95. McDonald’s and A&W comparables cheaper and way more flavour.

Atmosphere: 3

Food: 1

Service: 1

Богдан Загоруйко

Unfortunately, the experience was very disappointing. Be prepared to wait a very long time, even if there are only a few people in front of you. I had only 30 minutes, but spent 15 minutes just standing in line and never managed to place an order. The line does not move in order but rather according to the cashier’s personal preferences, which is absolutely unacceptable.

If you present yourself as a fast-food place, you must honestly warn customers that getting food quickly here is impossible. There should be a clear sign on the door stating that both the waiting time for an order and even the ability to place one are not guaranteed. Otherwise, people just waste their time for nothing.

Atmosphere: 1

Food: 1

Service: 1

Natalie Cousineau

We came here for lunch today and Matthew (the part-owner was lovely. Excellent customer service, and SO incredibly friendly. We will definitely be coming here more often!

Atmosphere: 5

Food: 5

Service: 5

Paul Monlezun

It's a St-Hubert Express co-located with a Harvey's, so the vibe is definitely fast food. But the food is still good and the are lots of options for sides and drinks including wine and beer. The traditional chicken dinner is great but so are there newer flavours, including Tika Masala, which I really like. It doesn't really taste like authentic Indian food but it is tasty.

Atmosphere: 3

Food: 4

Service: 3

SJ Nahle

Extremely slow service both in person and in drive through.
Waited over 45 minutes for a small order …
Skip the drive through and just wait inside its faster. Even if youre just going for a drink or even something as simple as a fries..

Atmosphere: 1

Food: 3

Service: 1

A S

We go here fairly often. Service is usually ok. But this time it took them 3 tries to get my club sandwich right. The only modification I made was no tomato, sub cheese. First try had tomato. Second try had crumbs of bacon and cheese so it was basically a lettuce and chicken sandwich. Third try they finally got it right. The guy who made it is apparently new which I have empathy for, but he clearly isn’t ready to be unsupervised on the sandwich station.

Atmosphere: 3

Food: 2

Service: 2

Tassy

Food was good. Tried their new lunch menu. They told me it was going to take awhile since the buns were frozen, but they were quite adaptable in giving me a wrap instead. Although I did not receive any gravy.

Atmosphere: 3

Food: 4

Service: 3

Penny Pettapiece

Soo good! Staff was friendly and helpful. The staff are just so nice. My baked potato was almost as big as my quarter chicken....😋

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sauce BBQ St-Hubert -Portion Individuelle, Hot Chicken, Rotisserie Half Chicken

Sylvain P

Almost 2 hrs for a small delivery… and an error on it… unacceptable especially when it says 1 hr when you order…..

Atmosphere: 1

Food: 3

Service: 1

M S

Honestly - big turnaround from this place. I love the deals, food has been good, staff are super nice, and the beer and wine is a plus. St. Hubert staff and ownership - we notice the work you’re doing to win people back. Keep up the good work.

Atmosphere: 4

Food: 5

Service: 5

GavIn

Waited 10 mins just to TRY and give our order... Finally just walked out and went somewhere else

Service: 1

Pam Little

The service at the cash was outstanding. The gentleman was extremely nice, kind and helpful and seemed to genuinely enjoy his job.
The chicken tasted great but was extremely greasy, so much so that I used a napkin to absorb some of the grease. It was quite dry just under the skin, but the rest was great. The coleslaw (I got the regular one) had very little taste. Fries were ok but could have been a little crispier.
Considering it wasn't very busy, I would have expected the dining room to be cleaner. The floor was pretty gross in places and the tables where I sat, looked like they hadn't been cleaned all day. There was dirt, food and grease on the table I sat at. Unfortunately, I didn't notice until I had already started to eat. There was someone there cleaning, but unfortunately it wasn't the dining area he was cleaning. He was wiping the signs and walls. It's good that he was cleaning but I would think that the dining room would take presidence.

Atmosphere: 3

Food: 3

Service: 5

liz ruskay

Good was very decent. The house salad was fantastic! Very fresh, and great toppings.

Atmosphere: 4

Food: 4

Service: 5

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