Express St-Hubert

4010 Riverside Dr., Ottawa
(613) 739-9995

Recent Reviews

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Robert Pinard

My wife and I have been there many times and we were always very satisfied with the food and service, but not today. (Dec. 26, 2:20 pm ). We ordered a 1/4 chicken holiday special and a club sandwich and a soup.The order was prepared and was on the back counter for more than 8 minutes, by the time we started to eat most of it was cold, except for the soup was hot and very good. My chicken was very dry and cold and so was the meat pie. The club was also cold and fries on both meals were cold also. I had to get up and go to the counter 3 times. First to get the coleslaw that we did not get, second to get a clean spoon that had dried food on it and third to get more gravy because the cups we got were only half full.

We were not satisfied with our meal at all.

Atmosphere: 4

Food: 2

Service: 4

T Yeomans

Ignorant staff, drinking from soda fountain as customers wait, and texting between serving. ‘Professional’ might be absent from training.

Food: 3

Service: 1

Nicole “MabQ” Oegema

Did a huge order for our company's Christmas dinner they where amazing everything was organized and the food was delicious.

Atmosphere: 5

Food: 5

Service: 5

Moses Calzita

I order specifically for the rice. And this happened multiple times, the receipt is says there rice. But still they give me a potato fries.

Atmosphere: 4

Food: 2

Service: 3

neil minshall

I failed to navigate an online order using the app. Then I phoned and it was answered by a very bad connection in French. I waited but a human never answered. This happened before too. I will not order St Hubert again.

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Hot Chicken

William Jean-Louis

We waited 15 minutes at the front of the line before we were even acknowledged. They somehow managed to make the chicken both raw and inedibly dry.

We had to send our meal back 3 times before giving up on getting what we paid for. Avoid this location at all costs.

Atmosphere: 1

Food: 1

Service: 1

Nicole Massey

Great service Great food...

Atmosphere: 5

Food: 5

Service: 5

Mike Mason

Always good food

Atmosphere: 3

Food: 4

Service: 4

Amy McNutt

The service here was really good, friendly staff, very helpful and the food is of course amazing!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Half Chicken Meal, Poutine

Tania Torrance

Was excited to be getting St Hubert for a girls afternoon to celebrate a friends birthday. Disappointed to get cold fries. Asked for hot fries and they told me they had shut down the fryer and it would take 10-15 minutes to heat up and make more fries. What restaurant turns their fryers off over lunch? I ordered 4 combos (thankfully only 2 had fries - because what would they have done for the other orders had I wanted fries.
The chicken was delicious, gravy was cold. Fries were cold. No sense of urgency or friendliness. Very disappointing take out experience.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Hot Chicken

Kevin Bourgault

The coleslaws at this location don't measure up to other St Hubert locations, and lately the sauce has become very thin. It's still tasty, but it used to be much better.

Food: 3

Haley Blah

Horrible service, over 20 minutes in the drive through line.

Salem Raslan

It was really nice eating there staff were very nice and joyful and food was topnotch. This was my first time eating there, but i am certainly going there again!!!

Atmosphere: 5

Food: 5

Service: 5

David Snyder

Just like I remember. Good food.

Mostapha Wehbe

Food was ok, but please tell your cashiers that a smile could go a long way with your customers....

Atmosphere: 1

Food: 4

Service: 1

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