Starbucks

787 Bank St, Ottawa
(613) 232-4166

Recent Reviews

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Zachary Leblanc

This location is so fast and helpful. Thank you Sheldon for remaking my drink.😊

Atmosphere: 5

Food: 5

Service: 5

Andy

Now everyone back at work school You should open tell 9:00. Pm summer time case people go on vacation make it 8:00 pm idea. Case I was hear on wed September 3 7:48 pm was busy.

Correna McCormick

Had a lovely experience with a fantastic barista. i wasn’t able to catch his name but he was a master roaster! came from taking his break right over to help us and was so pleasant and chatty. also watched him perform a huge act of kindness in making someone who was visibly upset a new drink without being asked. he was kind and so helpful! great experience because of him :)

Atmosphere: 5

Food: 5

Service: 5

Liam Edwards

Sandwiches are basically frozen 😔

Atmosphere: 3

Food: 1

Service: 4

Anne Gallien

Amazingly considerate staff :) would give 6 stars for service if I could

Atmosphere: 4

Food: 4

Service: 5

Éléonore Bridgett

The Starbucks is like my home.I love this place and no, I'm not homeless The workers here are really nice and sometimes they give me free stuff if I don't have money and no I do have money. I give this place a 10 out of 10.The food is good. They order my drink exactly as I like it.They're very kind but do respect starbucks policy.
As you can see, I get alot of starbucks here, it's the best local starbucks and has a nice patio. Also JJ is the by far nicest worker there.

Atmosphere: 5

Food: 5

Service: 5

Sophrow *

You all made my day. Thank you.

Atmosphere: 5

Food: 5

Service: 5

VT Guy

The worst Starbucks on the planet!
The woman taking orders is no where to be found and when she finally does her job is rude and deceitful.

Atmosphere: 1

Food: 2

Service: 1

Slim Half Moon

Great place to relax. Exceptional customer service. Thanks Juliana ✌️👌

Atmosphere: 5

Food: 4

Service: 5

Sydney Lindsay

Gwen was beyond welcoming and made me experience amazing at this location. She was very knowledgeable and I absolutely loved her suggestions, even though she seemed to be overloaded with tasks. Will be returning for her!

Atmosphere: 5

Food: 5

Service: 5

Ayan Isse

I usually love Starbucks, but my recent experience was less than stellar, thanks to a barista named Julianna. I ordered a drink with light ice, and when I got it, it was packed with ice as usual. When I pointed it out, instead of apologizing or offering a solution, Julianna was defensive and insisted it was correct. It felt more like she was more interested in being right than providing good customer service. I get mistakes happen, but the way she handled it was unnecessarily rude and petty. Not what I expect from a place that prides itself on good service. I definitely have noticed this with a few baristas here in the past.

Atmosphere: 3

Food: 4

Service: 1

Amber Steele

super nice staff

Atmosphere: 4

Food: 5

Service: 5

One ManGang

Although its sometimes a bit challenging to find a seat, this location is really nice. The staff are quite friendly, and the drinks and food are always made to the required standard.

Atmosphere: 4

Food: 5

Service: 5

Pamela Carriere

Barista Maya was absolutely phenomenal.
She has a great attitude and provided a wonderful experience customer service wise.

Thank you immensely Maya🤍🤍🤍🤍

Atmosphere: 5

Food: 5

Service: 5

Natasha Vaz

You would expect Starbucks Chapters to have a decent bathroom. I've seen better facilities in a gas station. This is shameful.

Atmosphere: 2

Food: 5

Service: 5

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