I still believe it's a bit overrated, but I had a fair experience overall. The ambiance was decent, and the service was satisfactory. Worth a visit, but manage your expectations.
Atmosphere: 3
Food: 4
Service: 4
Derek McFarlane
Great as
Atmosphere: 3
Food: 4
Service: 5
Eliza Lee
Interacted with an incredibly rude staff member this morning when I was asking a simple question. Turned straight around and headed to Bridgehead. Just because it’s 5am doesn’t mean you treat people so poorly.
Service: 1
J C.
Now charging 0.90 for milk in a latte. Cashier said all Starbucks do it. Looks like it will be TH from now on.
daniel Hamid
Get the blond roast coffee, it will wake you up like nothing else you have ever tried
wade kirkpatrick
Good variety of market items. Parking is free which is an added bonus.
Atmosphere: 4
Edwin F
Went to Starbucks at the Ottawa airport for coffee and a sandwich. The food and the coffee were good but expensive.
Calvin Jia
If you want to order an ice drink no ice, they will charge you extra $1. What a joke!!!
Atmosphere: 1
Food: 5
Service: 1
Alexandra Rioux
Pro: Good customer service Con: This location does not accept the Starbucks app as a payment method.
Atmosphere: 3
Food: 4
Service: 5
Sanita Senator
Long line and sandwich was not cooked, iced inside
I don’t know why airport food places always get bad ratings — some of them are really nice, like this one. The service was super quick, the staff were friendly and the food delicious. They also had good selection of options to choose from.
Atmosphere: 5
Food: 5
Service: 5
Holly Wood
Absolutely awful, don’t waste your time here. I was travelling on an early AM flight out of Ottawa airport. I was there around 4:40am. My flight boarded at 6:05am. The 2 staff were at the Starbucks when I arrived at 4:40. They told several people they would be open at 5am. At 5am, they told people it would be 5:30am “when their boss arrived.” The 2 girls then went back to the staff area and gossiped for what felt like forever. We could hear them giggling and talking trash about people. They would peep their heads out the door to see how long the line was - growing by the minute. They never told us when they would be open. At 5:54am, they emerged from their gossip sesh and started working without their boss, which they easily could have done 55 minutes prior . At that point, many people left to catch their flights and I myself left because l needed to get something to eat before my 5 hour flight. Absolutely terrible experience. No communication, no service.
Rosario Dempsey
Took 45 minutes to get my order and food. Very, very long line. They need more staff and faster service.
Atmosphere: 2
Food: 3
Service: 1
Hei Strawberry
Impressed with how long they were able to keep a steady pace.The lines were endless with so many boarding and waiting.Filipino lady who I seen in the place across went to help them take order and get simple food items, which was nice to see.Fast service cause its an airport you cant be slow. Cookie was okay. Drinks were good. Filipino lady was super funny and friendly.
Mariel
“Not set up to accept the app”…. Why not? The app is an efficient payment system. All my gift cards are loaded onto the app and now I have to pay additional money out of pocket because they won’t accept it.I expect Starbucks to accept their own payment system
I still believe it's a bit overrated, but I had a fair experience overall. The ambiance was decent, and the service was satisfactory. Worth a visit, but manage your expectations.
Atmosphere: 3
Food: 4
Service: 4
Great as
Atmosphere: 3
Food: 4
Service: 5
Interacted with an incredibly rude staff member this morning when I was asking a simple question. Turned straight around and headed to Bridgehead. Just because it’s 5am doesn’t mean you treat people so poorly.
Service: 1
Now charging 0.90 for milk in a latte. Cashier said all Starbucks do it. Looks like it will be TH from now on.
Get the blond roast coffee, it will wake you up like nothing else you have ever tried
Good variety of market items. Parking is free which is an added bonus.
Atmosphere: 4
Went to Starbucks at the Ottawa airport for coffee and a sandwich. The food and the coffee were good but expensive.
If you want to order an ice drink no ice, they will charge you extra $1. What a joke!!!
Atmosphere: 1
Food: 5
Service: 1
Pro: Good customer service Con: This location does not accept the Starbucks app as a payment method.
Atmosphere: 3
Food: 4
Service: 5
Long line and sandwich was not cooked, iced inside
Restaurantji Recommends
I don’t know why airport food places always get bad ratings — some of them are really nice, like this one. The service was super quick, the staff were friendly and the food delicious. They also had good selection of options to choose from.
Atmosphere: 5
Food: 5
Service: 5
Absolutely awful, don’t waste your time here. I was travelling on an early AM flight out of Ottawa airport. I was there around 4:40am. My flight boarded at 6:05am. The 2 staff were at the Starbucks when I arrived at 4:40. They told several people they would be open at 5am. At 5am, they told people it would be 5:30am “when their boss arrived.” The 2 girls then went back to the staff area and gossiped for what felt like forever. We could hear them giggling and talking trash about people. They would peep their heads out the door to see how long the line was - growing by the minute. They never told us when they would be open. At 5:54am, they emerged from their gossip sesh and started working without their boss, which they easily could have done 55 minutes prior . At that point, many people left to catch their flights and I myself left because l needed to get something to eat before my 5 hour flight. Absolutely terrible experience. No communication, no service.
Took 45 minutes to get my order and food. Very, very long line. They need more staff and faster service.
Atmosphere: 2
Food: 3
Service: 1
Impressed with how long they were able to keep a steady pace.The lines were endless with so many boarding and waiting.Filipino lady who I seen in the place across went to help them take order and get simple food items, which was nice to see.Fast service cause its an airport you cant be slow. Cookie was okay. Drinks were good. Filipino lady was super funny and friendly.
“Not set up to accept the app”…. Why not? The app is an efficient payment system. All my gift cards are loaded onto the app and now I have to pay additional money out of pocket because they won’t accept it.I expect Starbucks to accept their own payment system