One of the slowest Starbucks I’ve been to in a long time. Waited 25 mins for a refresher with minimal amount of customers in the coffee shop. Would not recommend coming here. Other locations offer better service. Staff are talking amongst themselves rather than focusing on making the drinks in a timely fashion.
Atmosphere: 1
Food: 1
Service: 1
B Fox
So busy, we couldn't get a seat. Ordered drinks and stood waiting for a table for 30 minutes, no luck. Left the cafe and came back 45 minutes later and still no seats available. 😔 This is a popular spot, such a shame it is such a small space with limited tables and chairs.
Atmosphere: 1
Food: 1
Service: 5
Roscoe Cam
This place has improved a lot!! 👍🏻
Old post… I used to like this location but over the last year or more they can’t seem to make a proper cup of coffee. It’s certainly hot enough but it lacks the true coffee flavour that Starbucks in known for. Just yesterday I gave it another shot and the girl was so freaked out like she treats every customer like they are the grim reaper! Their trash bins are always over flowing which makes her a hypocrite!! Plus my coffee sucked!!! She didn’t even fill it to the rim!! I’m never going back here!!!
Atmosphere: 5
Food: 5
Service: 5
Leah Bauer
Staff are very friendly at this Starbucks and offer great service despite this being such a busy location.
YOW Gyrl
This particular Starbucks is very small and there's not a lot of seating. The bathroom locks don't seem to work as I walked in on a woman sitting on the toilet.. they need some sort of better lock that indicates the bathroom is in use, it was very uncomfortable and shocking to walk in on somebody even though they had locked the door. Starbucks do better.
Atmosphere: 3
Food: 3
Service: 4
Alexandra Dubé
As a non-office drinker, Aine guided me through my drink selection. I really appreciated their calm and supportive nature. Thank you :)
Service: 5
Alyssa Montemurro
Update- it’s my fav. season PSL. I swung by yesterday and I love and appreciate the staff. They’re beyond welcoming and hardworking. Loving the artsy artwork on the chalkboard.
Never disappoints I love ☕️
Atmosphere: 5
Food: 5
Service: 5
E R
This location was always run really well before COVID. Lately, whether I order in person or online, they always make the wrong drink.
Sept 2025 update: I made that review almost 9 months ago but they are back to stellar service!
The staff is great here and no complaints on the store as a whole.
However...I a few weeks ago I was issued a parking ticket for using the PARKING LOT while making purchases at this store and others in the vicinity. Just a heads up to people you may just get a ticket for parking at Trainyards and there's no fighting it because it's private property at the end of the day. Starbucks: your property mgmt blows.
Twinkle
This is the only Starbucks in entire Ottawa who knows how to make matcha correctly. The guy with blonde hair is super nice and he makes the drinks perfectly to the tea. The girl named Mia is also sweet and also made my drinks correct.
The only Starbucks I go to. Period.
Melanie K Dick
Amazing staff! Very attentive, caring and considerate. Big shout out to Turner who helped me figure out what my new “signature blend” is by walking me through my options and going above and beyond to help me discover new flavours 💕
Alex HM
Thursday 10am 🕙 good service
RA M
It’s ok. A little long to get a simple coffee, but a small price to pay for a place to work for a couple hours.
One of the slowest Starbucks I’ve been to in a long time. Waited 25 mins for a refresher with minimal amount of customers in the coffee shop. Would not recommend coming here. Other locations offer better service. Staff are talking amongst themselves rather than focusing on making the drinks in a timely fashion.
Atmosphere: 1
Food: 1
Service: 1
So busy, we couldn't get a seat. Ordered drinks and stood waiting for a table for 30 minutes, no luck. Left the cafe and came back 45 minutes later and still no seats available. 😔 This is a popular spot, such a shame it is such a small space with limited tables and chairs.
Atmosphere: 1
Food: 1
Service: 5
This place has improved a lot!! 👍🏻
Old post…
I used to like this location but over the last year or more they can’t seem to make a proper cup of coffee. It’s certainly hot enough but it lacks the true coffee flavour that Starbucks in known for.
Just yesterday I gave it another shot and the girl was so freaked out like she treats every customer like they are the grim reaper!
Their trash bins are always over flowing which makes her a hypocrite!!
Plus my coffee sucked!!!
She didn’t even fill it to the rim!!
I’m never going back here!!!
Atmosphere: 5
Food: 5
Service: 5
Staff are very friendly at this Starbucks and offer great service despite this being such a busy location.
This particular Starbucks is very small and there's not a lot of seating. The bathroom locks don't seem to work as I walked in on a woman sitting on the toilet.. they need some sort of better lock that indicates the bathroom is in use, it was very uncomfortable and shocking to walk in on somebody even though they had locked the door. Starbucks do better.
Atmosphere: 3
Food: 3
Service: 4
As a non-office drinker, Aine guided me through my drink selection. I really appreciated their calm and supportive nature. Thank you :)
Service: 5
Update- it’s my fav. season PSL. I swung by yesterday and I love and appreciate the staff.
They’re beyond welcoming and hardworking.
Loving the artsy artwork on the chalkboard.
Never disappoints
I love ☕️
Atmosphere: 5
Food: 5
Service: 5
This location was always run really well before COVID. Lately, whether I order in person or online, they always make the wrong drink.
Sept 2025 update: I made that review almost 9 months ago but they are back to stellar service!
Atmosphere: 5
Food: 5
Service: 5
good everything but way too expensive
Small location, outdoor patio.
Restaurantji Recommends
The staff is great here and no complaints on the store as a whole.
However...I a few weeks ago I was issued a parking ticket for using the PARKING LOT while making purchases at this store and others in the vicinity. Just a heads up to people you may just get a ticket for parking at Trainyards and there's no fighting it because it's private property at the end of the day. Starbucks: your property mgmt blows.
This is the only Starbucks in entire Ottawa who knows how to make matcha correctly. The guy with blonde hair is super nice and he makes the drinks perfectly to the tea. The girl named Mia is also sweet and also made my drinks correct.
The only Starbucks I go to. Period.
Amazing staff! Very attentive, caring and considerate. Big shout out to Turner who helped me figure out what my new “signature blend” is by walking me through my options and going above and beyond to help me discover new flavours 💕
Thursday 10am 🕙 good service
It’s ok. A little long to get a simple coffee, but a small price to pay for a place to work for a couple hours.
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