Came in close to closing but the staff were super friendly and accommodating! The cute message on my cup also had made my day :)
Atmosphere: 5
Food: 5
Service: 5
Brooke Diotte
I didn't catch his name but there was a wonderful man (long dark hair, fantabulous earrings) who plugged my phone in for me when it died and was stranded waiting for a bus. Great sense of humor and a joy to talk to, I wish I knew his name. Otherwise, I used to work in the area and despite short breaks they always got my drink ready in great time, nice and cleanly, great environment as it's attached to Indigo.
Rahil
Sab the server was very knowledgeable and helpful I will definitely be back!!!!
Atmosphere: 5
Food: 5
Service: 5
madison kelly
There were only two staff working today. Both were very nice and efficient! Seb especially was killing it with preparing orders and being professional.
Atmosphere: 5
Food: 4
Service: 5
Adrian B
Took 15 minutes to get a refresher and a coffee because the staff made the coffee and let it sit on the counter while making drinks for everyone else until they remembered it was ready when we asked about our second drink. Utterly useless/disorganized service.
Atmosphere: 3
Food: 4
Service: 1
Gianna Mabel
I went to this Starbucks and showed them pictures of the drink I wanted—a simple Dragon Drink with cold foam. They took my order, but when it came out, the drink was all white. I was charged $9 for what was basically just milk. I asked why it wasn’t made with dragonfruit, and they said they were out. I asked if I could get the Pink Drink instead—they were out of that too. They also said they had no raspberry, strawberry, or vanilla syrup. So instead, I was given milk for $9. When I brought it up, all three workers stared at me and insisted I was wrong. They said the drink would taste exactly the same, even though it looked and tasted nothing like what I ordered. It was frustrating and disappointing.
Atmosphere: 1
Food: 1
Service: 1
Michael Li
I placed a mobile order for a customized iced espresso doppio in a venti cup, with 3/4 inch of milk and extra matcha cold foam, and selected “no room.” I’ve ordered this exact drink well over 100 times at multiple other Starbucks locations, and it’s always been filled to the top.
At this location, the drink came less than two-thirds full. When I inquired, the store manager, Amber, firmly stated that this was the correct way to make it and that other stores had been doing it wrong. When I asked if it could simply be topped up with milk, she said I’d need to pay an additional $3.
When I expressed my dissatisfaction, another staff member named Seb told me I had only two options: pay the extra fee or take the drink as is. While I understand preparation methods may vary slightly between locations, I was disappointed by the way the situation was handled, especially by the store manager.
I’ve since submitted a formal complaint to Starbucks head office. I hope this location takes the feedback seriously and improves its approach to customer service.
Atmosphere: 2
Food: 2
Service: 1
Glenn Johnson
Excellent service, very good wheelchair access and controls, plus room to park the chair for customers.
Atmosphere: 4
Food: 4
Service: 5
Alexander Cook
I had a great experience. The service was friendly and lovely. I didn't quite catch my cashier name but I loved her red plaid shirt.
And bonus is I got a happy note on my drink! Service was quick and great! Made my morning awesome
Atmosphere: 5
Food: 5
Service: 5
jahnavi ahir
This starbucks is very good! People are sweet! Whoever wrote this msg on my drink… thankyou, you are amazing ❤️
THE WORST STARBUCKS ON THE PLANET. CONSTANTLY CHARGING FOR EXTRAS BUT THEN NOT GIVING THEM. TRIED TO CALL...NOBODY ANSWERS THEIR PHONE. TAKE A WALK AND GO TO ANOTHER STARBUCKS!
Atmosphere: 1
Food: 1
Service: 1
Riley Sandul
This Starbucks location is very consistent. Friendly staff, all items are up to expectations quality wise, never too much wait time. Located inside of an indigo so a great place to grab a coffee and enjoy a book. Nothing exceptional and the prices are obviously not great but that's to be expected from a chain like this. When supporting local isn't an option this is a good alternative.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Featured Medium Roast - Pike Place Roast
Janet Davy
I must say that the staff are always chipper! They laugh at my quips and always make me feel like they recognize me. ( I don't frequent any one location enough to actually be know)
Perhaps having a condescending tone in your voice and a look of distain on your face to customers is not the best behavior.
In all fairness: I know we have our bad days, but when that happens, go do something in the back.
No one paying $7 for a drink needs that attitude.
Service: 1
Larry Clermont
The staff there are amazing and friendly, my coffee is always perfect. Everyone has a smile and ask how your day is. Thank you everyone who works there and makes my day a bit better.
Came in close to closing but the staff were super friendly and accommodating!
The cute message on my cup also had made my day :)
Atmosphere: 5
Food: 5
Service: 5
I didn't catch his name but there was a wonderful man (long dark hair, fantabulous earrings) who plugged my phone in for me when it died and was stranded waiting for a bus. Great sense of humor and a joy to talk to, I wish I knew his name.
Otherwise, I used to work in the area and despite short breaks they always got my drink ready in great time, nice and cleanly, great environment as it's attached to Indigo.
Sab the server was very knowledgeable and helpful I will definitely be back!!!!
Atmosphere: 5
Food: 5
Service: 5
There were only two staff working today. Both were very nice and efficient! Seb especially was killing it with preparing orders and being professional.
Atmosphere: 5
Food: 4
Service: 5
Took 15 minutes to get a refresher and a coffee because the staff made the coffee and let it sit on the counter while making drinks for everyone else until they remembered it was ready when we asked about our second drink.
Utterly useless/disorganized service.
Atmosphere: 3
Food: 4
Service: 1
I went to this Starbucks and showed them pictures of the drink I wanted—a simple Dragon Drink with cold foam. They took my order, but when it came out, the drink was all white. I was charged $9 for what was basically just milk.
I asked why it wasn’t made with dragonfruit, and they said they were out. I asked if I could get the Pink Drink instead—they were out of that too. They also said they had no raspberry, strawberry, or vanilla syrup. So instead, I was given milk for $9.
When I brought it up, all three workers stared at me and insisted I was wrong. They said the drink would taste exactly the same, even though it looked and tasted nothing like what I ordered. It was frustrating and disappointing.
Atmosphere: 1
Food: 1
Service: 1
I placed a mobile order for a customized iced espresso doppio in a venti cup, with 3/4 inch of milk and extra matcha cold foam, and selected “no room.” I’ve ordered this exact drink well over 100 times at multiple other Starbucks locations, and it’s always been filled to the top.
At this location, the drink came less than two-thirds full. When I inquired, the store manager, Amber, firmly stated that this was the correct way to make it and that other stores had been doing it wrong. When I asked if it could simply be topped up with milk, she said I’d need to pay an additional $3.
When I expressed my dissatisfaction, another staff member named Seb told me I had only two options: pay the extra fee or take the drink as is. While I understand preparation methods may vary slightly between locations, I was disappointed by the way the situation was handled, especially by the store manager.
I’ve since submitted a formal complaint to Starbucks head office. I hope this location takes the feedback seriously and improves its approach to customer service.
Atmosphere: 2
Food: 2
Service: 1
Excellent service, very good wheelchair access and controls, plus room to park the chair for customers.
Atmosphere: 4
Food: 4
Service: 5
I had a great experience. The service was friendly and lovely. I didn't quite catch my cashier name but I loved her red plaid shirt.
And bonus is I got a happy note on my drink! Service was quick and great! Made my morning awesome
Atmosphere: 5
Food: 5
Service: 5
This starbucks is very good! People are sweet! Whoever wrote this msg on my drink… thankyou, you are amazing ❤️
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
THE WORST STARBUCKS ON THE PLANET. CONSTANTLY CHARGING FOR EXTRAS BUT THEN NOT GIVING THEM. TRIED TO CALL...NOBODY ANSWERS THEIR PHONE. TAKE A WALK AND GO TO ANOTHER STARBUCKS!
Atmosphere: 1
Food: 1
Service: 1
This Starbucks location is very consistent. Friendly staff, all items are up to expectations quality wise, never too much wait time. Located inside of an indigo so a great place to grab a coffee and enjoy a book. Nothing exceptional and the prices are obviously not great but that's to be expected from a chain like this. When supporting local isn't an option this is a good alternative.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Featured Medium Roast - Pike Place Roast
I must say that the staff are always chipper! They laugh at my quips and always make me feel like they recognize me. ( I don't frequent any one location enough to actually be know)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon \u0026 Gruyère Egg Bites
Serious suggestion for Matt.
Perhaps having a condescending tone in your voice and a look of distain on your face to customers is not the best behavior.
In all fairness:
I know we have our bad days, but when that happens, go do something in the back.
No one paying $7 for a drink needs that attitude.
Service: 1
The staff there are amazing and friendly, my coffee is always perfect. Everyone has a smile and ask how your day is. Thank you everyone who works there and makes my day a bit better.
Atmosphere: 5
Food: 5
Service: 5
Loading...