Starbucks

99 Bank St, Ottawa
(613) 237-0473

Recent Reviews

Sort by
Adele Klassen

Even at 3pm the place was full of government workers and it took 15 minutes to get my coffee

Atmosphere: 3

Food: 4

Service: 1

Recommended dishes: Coffee and Pastries

Hilary Giroux

Paid 80 cents for almond milk and got a teaspoon of milk

Atmosphere: 3

Food: 2

Service: 5

Ben Osborne

It's always nice to be served with a smile!

The employees are often busy but the atmosphere is always positive. So even if sometimes I have to wait a few minutes, I know that my beverage is made with taste and attention.

Great team!

Atmosphere: 5

Food: 5

Service: 5

RICK Nyl

Worst customer service that location the attitude is rude. Many times. SETP 2024.
It's very slow. They take mobiles orders first. If your walk in the store for order forget about it. Use to be good and fast. And friendly. The owners need 2 people for mobile orders and 2 people for walk in orders to make the drinks. Am not talking about cashiers. 20 mins or 30.mins wait for a coffee is not acceptable.at that price.. all mobile order before walk ins. And no one there to pick up mobiles that they ordered look at the photo.. And price went up twice in 3 months.. this place needs a shake up. Am not returning . I KEEP TRYING TO GO BACK.nothing changes. 2024.

Cecelia

This Starbucks is amazing. Joenix saved my life. It looked like he was born to be a barista. The way he individually moved his fingers to create the drink was a gift only God could give. He was so amazing and superlicious. 10/10 deserves a raise!

Atmosphere: 5

Food: 5

Service: 5

Maddy Sutton

well managed with the coolest baristas ever!

Atmosphere: 5

Food: 5

Service: 5

C N

The store clerk is so kind! Kudos! I ordered a matcha latte, but the one made here was not to my taste, but it was still acceptable!

Atmosphere: 4

Food: 4

Service: 5

WillowTree

Got a vanilla cream cold brew. I was told the vanilla cream is very sweet. There is no vanilla/sweetness to it at all. Way to expensive to be disappointed.

PATRICK GRENIER

Ask the day before to prepare for 8:00 coffee and snacks for 8 persons. When I arrived everything was ready with a smile. The packaging is always pretty.

Atmosphere: 5

Food: 5

Service: 5

Chrissy Lesk

The Starbucks itself is very small, however lots of room to sit inside the overall building. Usually busy in the mornings so I tend to order ahead of time on the app and it's fast.

Atmosphere: 2

Food: 5

Service: 4

leila dube

La pire expérience que j’ai eu niveau service. Will never go back and will suggest to people that ask me the same. Gave that place two chances, won’t say her name but if you want coffee grain in your coffee and be blamed for it that’s the place to go.

Vegetarian options: Beyond meet

Atmosphere: 1

Food: 2

Service: 1

Rio Riooo

Rude staff

Tito Matthews

Great place to visit! The people were extra friendly at the front!

Atmosphere: 5

Food: 5

Service: 5

lauren stokes

Superior starbucks in ottawa. Staff are always friendly to everyone and provide exceptional service and the vibes are phenomenal. and the coffees are really good!

Atmosphere: 5

Food: 5

Service: 5

Syd

My new favorite Starbucks. The service is always consistent and the baristas here are some of the kindest people I’ve met. The service they provide makes my day a little better every time. I wish I remembered specific names, but it seems like an amazing team overall.

Loading...