Starbucks

Laurier Ave E &, Nicholas St, Ottawa
(613) 562-5800

Recent Reviews

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Ashley Berthiaume

Always super clean, well maintained, fast service considering the volume of customers. Ken gives great customer service, always serving with a smile.

English English

Stupid hours. Why do they close so early?

David Galindo

Everything sucks, and it's not the staff's fault.

Kid-friendliness: None

Atmosphere: 1

Food: 1

Service: 1

Miriam AbouMoussa

Suzy is the best she’s always smiling to customers

Atmosphere: 5

Food: 5

Service: 5

Niah Romanetti

every time I come here there’s some issue and my drink is made incorrectly. Then when I ask for it to be remade I get a blank stare.

Tianyi Zhang

It’s the worst Starbucks I’ve ever seen in my life. I ordered an iced black tea + cold foam, it should be $5 or $6 but the cashier scanned my card for $12. Then she helped me to cancel my order, but she didn’t return my money!!!!!!!

Atmosphere: 3

Food: 1

Service: 1

Rafael Sobrino

It's a starbucks. What else need to be said

Atmosphere: 1

Food: 1

Service: 1

Leen Jaara

There are countless reasons to visit a Starbucks, from the comforting ambiance to the meticulously crafted beverages, but if you ask me, the best part of this Starbucks isn't listed on the menu. It's Suzan, a beacon of energy and the epitome of what every coworker should aspire to be. Suzan has an infectious enthusiasm that transforms every visit into a memorable experience. Her energy isn't just about being upbeat; it's about making everyone around her feel welcomed, valued, and a part of the Starbucks family.From the moment you step into the store, it's Suzan's presence that sets the tone. With a smile that lights up the room and a genuine interest in how your day is going, she doesn't just serve coffee—she serves joy. Suzan remembers your name, your order, and even asks about things you mentioned in passing during your last visit. This level of personal attention is rare and something that transforms routine coffee runs into a highlight of your day.But it's not just the customers who benefit from Suzan's incredible energy. You can see its impact on her colleagues as well. She's the heartbeat of the team, always ready to lend a hand, share a word of encouragement, or crack a joke to lighten the mood. Her positivity is contagious, creating an environment where teamwork isn’t just talked about; it's lived.I've visited other Starbucks locations, but none compare to the one where Suzan works. She's not just a barista; she's the soul of the place. Her unwavering dedication and zest for life make every visit special. I've found myself walking past another Starbucks just to go to the one where Suzan is because, frankly, my coffee tastes better when it's served with a dose of her unparalleled spirit.In a world where the daily grind can sometimes get you down, Suzan is a reminder of the joy that can be found in simple interactions. She exemplifies the best of what Starbucks stands for—community, connection, and of course, great coffee. I can honestly say that if Suzan wasn't there, I wouldn't bother going in. She's not just the best coworker; she's the heart and soul of the Starbucks experience, making every cup of coffee worth savoring.

Haya Alakhras

Always out of ingredients. No order ahead option, and better yet some of the staff act like they’re doing you a favor by making your order. Coming from a customer service background, I always go the extra mile to be nice to the staff but somehow I ended up on their bad side and they started talking about me in a different language thinking I wouldn’t understand. Extremely unprofessional.

Atmosphere: 3

Food: 1

Service: 1

Sandi Lee

Hot coffee served with burrito.

Atmosphere: 5

Food: 5

Service: 5

Joon Bae

Somehow they forgot to put main stuffs when they are making drinks….For example, i ordered the strawberry Frappuccino, but then they gave me just plain vanilla drink… forgot the whole syrup, fruit, whipping cream and sauces….It wasn’t that busy also…. And the people who works there seems to be not trained…Also not friendly….?

Atmosphere: 2

Food: 3

Service: 1

Donovan Shull

My cousin works here ??

Emmaculate Mwende

Great service

Atmosphere: 5

Food: 5

Service: 5

Blake Hamilton

I had the most delightful experience at this Starbucks location! From the moment I walked in, I was greeted by friendly and efficient staff who made me feel right at home. The ambiance of the place is simply exceptional—comfortable seating, soothing music, and a welcoming aroma of freshly brewed coffee that instantly uplifts your spirits.As a coffee enthusiast, I must commend their baristas for their expertise in crafting the perfect cup of coffee. They showed great attention to detail, ensuring that my drink was made just the way I like it. Whether you're a fan of a classic latte or prefer experimenting with seasonal flavours, this Starbucks has got you covered.What truly sets this location apart is its convenient and inviting layout. With ample seating options, you can easily find a cozy spot to enjoy your coffee, catch up with friends, or even get some work done. The atmosphere is lively but not overwhelming, making it an ideal place to relax or engage in conversations.Lastly, I must acknowledge the cleanliness and hygiene maintained throughout the premises. It's evident that the staff take pride in maintaining the highest standards of cleanliness and ensure a safe environment for their customers.In summary, if you're looking for a stellar Starbucks experience that combines exceptional service, delicious beverages, and a welcoming ambiance, look no further than this location. It's the perfect oasis amidst the hustle and bustle of the city. Five stars from me!

Atmosphere: 5

Food: 5

Service: 5

Karim

Generally speaking it's a good Starbucks. Very conveniently located. However, the line ups are usually extremely long as slow!

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