They were super busy but they were working as fast as they can making delicious coffee! Thank you
Atmosphere: 5
Food: 5
Service: 5
H
Thank you for these services. The future of Starbucks and all restaurants and services must be based on honesty, good service, and cleanliness to protect human health. Cleanliness is paramount, and all equipment must be cleaned to maintain hygiene. Honesty and good customer service are the future of all cafes, restaurants, and commercial and service establishments. Customers must also be honest with their employees.
Atmosphere: 4
Food: 4
Service: 4
Thao Thu Tran
I get it that drink crafting can vary and what I order at location A can be different from location B.
But staffs here are rude and dismissive. My drink was awful 1st time, I asked for another drink. The girl (long black hair) who redid it was very unpleasant to deal with. Her attitude, gestures, voice, everything was wrong.
Her skills as a barista? Maybe 2/5 as the drink she made was slightly better but not good enough. But her customer service is zero.
I even felt threatened if I tried to ask for another drink as 2nd one was not what I expected.
Atmosphere: 2
Food: 2
Service: 1
Mark Lillicrap
Placed a mobile order at 5:03pm received my 2 drinks at 5:17pm. I understand if busy but there was 1 person waiting for their beverage. Seemed more interested in talking to co workers and look at pictures on his phone. Thank you to Grace who came from the back and fulfilled both our drinks. The other 3 staff were definitely more interested in socializing. Thank you Grace our beverages were delicious.
Atmosphere: 4
Food: 5
Service: 1
Ev
Rude employees.
Service: 1
Sabine Elia
Best Starbucks in all Ottawa! Super friendly and nice staff! Big shout out to the new barista Zoey who did my Espresso drink tonight! Probably the best espresso ever all over the Starbucks in the city for the same drink! Thank you Zoey, keep going !!
Atmosphere: 5
Food: 5
Service: 5
sashika dunusinghe
Eva was exceptionally kind, friendly and made you feel at home with awesome service, keep it up!!!!
Atmosphere: 5
Food: 5
Service: 5
Salma
Ordered 2 drinks Jan 6 2025 one of my drinks was a cafe late and it didn’t seem like they had any expresso when I got it, it was like a cup of warm milk no taste of coffee/expresso at all don’t go here
Atmosphere: 5
Food: 1
Service: 5
Kaitlin Tropper
Great customer service. Staff are very friendly at this location.
I love Starbucks and go to the different locations often. My toddler loves their brownie especially as she always gets it with a shot of whip cream. This is what makes Starbucks brownie special and why she requests Starbucks whenever I take her out for a treat. Whenever I ask at other Starbucks to put a touch of whip cream, the staff always happily do so with no hesitation. Some go above and beyond and actually give her a mini cup of whip cream (for free). At this Starbucks (Place d'Orleans) though, the staff refused to put whip cream as they said it was for dogs only (they get a free doggy cup of whip cream, not just a tiny decorative bit which is what I was asking for). I explained I have never had issues (the +30 times I have gotten it at other locations) but they insisted 'only for dogs'. They cared more about their apparent 'rule' than making a little girl happy with a tiny bit of whip cream (she was beside me and was confused and disappointed). They didn't even think to offer me the whip cream as a paid extra (though I have never been charged). Disappointed by their service and will get ice cream from the place across the food court next time to avoid the disappointment.
Atmosphere: 3
Food: 3
Service: 1
Harpreet singh
horrible customer service
Service: 1
David L
Friendly staff serving good value fresh filter coffee. Highly recommended … will be back!
Dietary restrictions: Fresh made drip feed decaf coffee at great price!
Atmosphere: 4
Food: 4
Service: 5
Deborah Bartraw
Four barristers, on on cash, two working on inventory and only one servicing clients....perhaps the garbage and inventory can be done when there are no line ups?
Atmosphere: 1
Service: 1
ZebrasAreNotHorses
Cashier Otis and Front-line staff Andrew. Treat those guys well, they're good and hard workers.
They were super busy but they were working as fast as they can making delicious coffee! Thank you
Atmosphere: 5
Food: 5
Service: 5
Thank you for these services. The future of Starbucks and all restaurants and services must be based on honesty, good service, and cleanliness to protect human health. Cleanliness is paramount, and all equipment must be cleaned to maintain hygiene. Honesty and good customer service are the future of all cafes, restaurants, and commercial and service establishments. Customers must also be honest with their employees.
Atmosphere: 4
Food: 4
Service: 4
I get it that drink crafting can vary and what I order at location A can be different from location B.
But staffs here are rude and dismissive. My drink was awful 1st time, I asked for another drink. The girl (long black hair) who redid it was very unpleasant to deal with. Her attitude, gestures, voice, everything was wrong.
Her skills as a barista? Maybe 2/5 as the drink she made was slightly better but not good enough. But her customer service is zero.
I even felt threatened if I tried to ask for another drink as 2nd one was not what I expected.
Atmosphere: 2
Food: 2
Service: 1
Placed a mobile order at 5:03pm received my 2 drinks at 5:17pm. I understand if busy but there was 1 person waiting for their beverage. Seemed more interested in talking to co workers and look at pictures on his phone. Thank you to Grace who came from the back and fulfilled both our drinks. The other 3 staff were definitely more interested in socializing. Thank you Grace our beverages were delicious.
Atmosphere: 4
Food: 5
Service: 1
Rude employees.
Service: 1
Best Starbucks in all Ottawa! Super friendly and nice staff! Big shout out to the new barista Zoey who did my Espresso drink tonight! Probably the best espresso ever all over the Starbucks in the city for the same drink! Thank you Zoey, keep going !!
Atmosphere: 5
Food: 5
Service: 5
Eva was exceptionally kind, friendly and made you feel at home with awesome service, keep it up!!!!
Atmosphere: 5
Food: 5
Service: 5
Ordered 2 drinks Jan 6 2025 one of my drinks was a cafe late and it didn’t seem like they had any expresso when I got it, it was like a cup of warm milk no taste of coffee/expresso at all don’t go here
Atmosphere: 5
Food: 1
Service: 5
Great customer service. Staff are very friendly at this location.
Super friendly staff
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
I love Starbucks and go to the different locations often. My toddler loves their brownie especially as she always gets it with a shot of whip cream. This is what makes Starbucks brownie special and why she requests Starbucks whenever I take her out for a treat. Whenever I ask at other Starbucks to put a touch of whip cream, the staff always happily do so with no hesitation. Some go above and beyond and actually give her a mini cup of whip cream (for free). At this Starbucks (Place d'Orleans) though, the staff refused to put whip cream as they said it was for dogs only (they get a free doggy cup of whip cream, not just a tiny decorative bit which is what I was asking for). I explained I have never had issues (the +30 times I have gotten it at other locations) but they insisted 'only for dogs'. They cared more about their apparent 'rule' than making a little girl happy with a tiny bit of whip cream (she was beside me and was confused and disappointed). They didn't even think to offer me the whip cream as a paid extra (though I have never been charged). Disappointed by their service and will get ice cream from the place across the food court next time to avoid the disappointment.
Atmosphere: 3
Food: 3
Service: 1
horrible customer service
Service: 1
Friendly staff serving good value fresh filter coffee. Highly recommended … will be back!
Dietary restrictions: Fresh made drip feed decaf coffee at great price!
Atmosphere: 4
Food: 4
Service: 5
Four barristers, on on cash, two working on inventory and only one servicing clients....perhaps the garbage and inventory can be done when there are no line ups?
Atmosphere: 1
Service: 1
Cashier Otis and Front-line staff Andrew. Treat those guys well, they're good and hard workers.
Service: 5
Loading...