Ordered 2 drinks Jan 6 2025 one of my drinks was a cafe late and it didn’t seem like they had any expresso when I got it, it was like a cup of warm milk no taste of coffee/expresso at all don’t go here
Atmosphere: 5
Food: 1
Service: 5
Kaitlin Tropper
Great customer service. Staff are very friendly at this location.
The DIY Maniac John P
Super friendly staff
Atmosphere: 3
Food: 4
Service: 5
Carolina Lavin
I love Starbucks and go to the different locations often. My toddler loves their brownie especially as she always gets it with a shot of whip cream. This is what makes Starbucks brownie special and why she requests Starbucks whenever I take her out for a treat. Whenever I ask at other Starbucks to put a touch of whip cream, the staff always happily do so with no hesitation. Some go above and beyond and actually give her a mini cup of whip cream (for free). At this Starbucks (Place d'Orleans) though, the staff refused to put whip cream as they said it was for dogs only (they get a free doggy cup of whip cream, not just a tiny decorative bit which is what I was asking for). I explained I have never had issues (the +30 times I have gotten it at other locations) but they insisted 'only for dogs'. They cared more about their apparent 'rule' than making a little girl happy with a tiny bit of whip cream (she was beside me and was confused and disappointed). They didn't even think to offer me the whip cream as a paid extra (though I have never been charged). Disappointed by their service and will get ice cream from the place across the food court next time to avoid the disappointment.
Atmosphere: 3
Food: 3
Service: 1
Harpreet singh
horrible customer service
Service: 1
David L
Friendly staff serving good value fresh filter coffee. Highly recommended … will be back!
Dietary restrictions: Fresh made drip feed decaf coffee at great price!
Atmosphere: 4
Food: 4
Service: 5
Deborah Bartraw
Four barristers, on on cash, two working on inventory and only one servicing clients....perhaps the garbage and inventory can be done when there are no line ups?
Atmosphere: 1
Service: 1
ZebrasAreNotHorses
Cashier Otis and Front-line staff Andrew. Treat those guys well, they're good and hard workers.
Horrible service ! Girl at front just wanted to be mean , said she could not warm up cranberry cake said it would melt asked to warm up anyways said she could not ! If it was policy she would have said it in the first place she just wanted to be plain mean ! She was very mean and very rude !!!! Will never go back !
Atmosphere: 1
Food: 1
Service: 1
Ali - RARER - Abdoul-Magid Abdourahman
We acknowledge( understand mistakes happen)tht they made a mistake a customer been waiting for 30 mins to get his " order" & telling us to wait because others who came after us are waiting & handed to him with an insult based on his race or gender ? can believe this happens in 2020 and others are watching the disrespect she gave us ...& she's saying here you go your ...with insult ..so do not expect to give you a 5.. we can empathize they're maybe short staff but Never insult a customer using your "W...privilege" based on their race of tht customer...it's insulting, and a disrespect of the brand called "Starbucks" ....
Atmosphere: 1
Food: 1
Service: 1
Sanae Jade BENTAHAR
Tuesday 26/09: Very friendly and welcoming staff! Thank you for suggesting I try the new “iced chai”! And the little touch of cinnamon in my just perfect cappuccino!
Atmosphere: 5
Food: 5
Service: 5
Sanae BENTAHAR
Tuesday 26/09:Very friendly and welcoming staff!Thank you for suggesting I try the new “iced chai”!And the little touch of cinnamon in my just perfect cappuccino!
Ordered 2 drinks Jan 6 2025 one of my drinks was a cafe late and it didn’t seem like they had any expresso when I got it, it was like a cup of warm milk no taste of coffee/expresso at all don’t go here
Atmosphere: 5
Food: 1
Service: 5
Great customer service. Staff are very friendly at this location.
Super friendly staff
Atmosphere: 3
Food: 4
Service: 5
I love Starbucks and go to the different locations often. My toddler loves their brownie especially as she always gets it with a shot of whip cream. This is what makes Starbucks brownie special and why she requests Starbucks whenever I take her out for a treat. Whenever I ask at other Starbucks to put a touch of whip cream, the staff always happily do so with no hesitation. Some go above and beyond and actually give her a mini cup of whip cream (for free). At this Starbucks (Place d'Orleans) though, the staff refused to put whip cream as they said it was for dogs only (they get a free doggy cup of whip cream, not just a tiny decorative bit which is what I was asking for). I explained I have never had issues (the +30 times I have gotten it at other locations) but they insisted 'only for dogs'. They cared more about their apparent 'rule' than making a little girl happy with a tiny bit of whip cream (she was beside me and was confused and disappointed). They didn't even think to offer me the whip cream as a paid extra (though I have never been charged). Disappointed by their service and will get ice cream from the place across the food court next time to avoid the disappointment.
Atmosphere: 3
Food: 3
Service: 1
horrible customer service
Service: 1
Friendly staff serving good value fresh filter coffee. Highly recommended … will be back!
Dietary restrictions: Fresh made drip feed decaf coffee at great price!
Atmosphere: 4
Food: 4
Service: 5
Four barristers, on on cash, two working on inventory and only one servicing clients....perhaps the garbage and inventory can be done when there are no line ups?
Atmosphere: 1
Service: 1
Cashier Otis and Front-line staff Andrew. Treat those guys well, they're good and hard workers.
Service: 5
It’s not ‘light room’, not for me.
Atmosphere: 3
Food: 3
Service: 2
It’s not ‘light room’, not for me.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
Horrible service ! Girl at front just wanted to be mean , said she could not warm up cranberry cake said it would melt asked to warm up anyways said she could not ! If it was policy she would have said it in the first place she just wanted to be plain mean ! She was very mean and very rude !!!! Will never go back !
Atmosphere: 1
Food: 1
Service: 1
We acknowledge( understand mistakes happen)tht they made a mistake a customer been waiting for 30 mins to get his " order" & telling us to wait because others who came after us are waiting & handed to him with an insult based on his race or gender ? can believe this happens in 2020 and others are watching the disrespect she gave us ...& she's saying here you go your ...with insult ..so do not expect to give you a 5.. we can empathize they're maybe short staff but Never insult a customer using your "W...privilege" based on their race of tht customer...it's insulting, and a disrespect of the brand called "Starbucks" ....
Atmosphere: 1
Food: 1
Service: 1
Tuesday 26/09:
Very friendly and welcoming staff!
Thank you for suggesting I try the new “iced chai”!
And the little touch of cinnamon in my just perfect cappuccino!
Atmosphere: 5
Food: 5
Service: 5
Tuesday 26/09:Very friendly and welcoming staff!Thank you for suggesting I try the new “iced chai”!And the little touch of cinnamon in my just perfect cappuccino!
Atmosphere: 5
Food: 5
Service: 5
The nicest location! Staff were very friendly!
Atmosphere: 5
Food: 5
Service: 5
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