Starbucks

Lovely employees and environment <3

Atmosphere: 5

Food: 4

Service: 5

Poor service. People chatting while customers are waiting.

Atmosphere: 3

Food: 3

Service: 1

Please give a special shoutout to the lovely dark-skinned lady with the beautiful eye shadow—I wish I had caught her name! She absolutely made my day with her warm smile! :)

The staff at this location makes it one of the best Starbucks in the city. I've been coming here for a long time as I have lived/worked in the south end for many years. I've always found the staff extra friendly here and the present staff are definitely the best group they've had working here in a long time. One of my favourite baristas is Jason who is always welcoming, friendly, and takes the time to say hi, ask about your day, and just super down to earth and personable--and he always has a smile! If he's not already a manager, I'd be very surprised. From my restaurant industry experience, I know customer service can be challenging at times especially during busy/stressful times, and you end up with impatient or unhappy costumers. SO Kudos to Jason for his amazing service, no matter how busy this place gets.
I also really like Rana and Kristianna (hope I spelled their names correctly!!), as they are very kind and friendly, and chat with everyone. I love the atmosphere here too as they are a lot of regulars and it sometimes feels like a small community hub. All in all, one of the best Starbucks in Ottawa and absolutely amazing staff!!!

Atmosphere: 5

Food: 4

Service: 5

This is what I received today, a ‘full’ cup of matcha latte, and one missing item as well. Can’t believe it

Food: 1

Service: 1

Very friends sister!

Atmosphere: 5

Service: 5

Looking for a coffee that does support genocide? You're in the right place

Atmosphere: 1

Food: 1

Service: 1

appreciate the early morning baristas I see how hard some of the impatient patrons can make it.

Atmosphere: 5

Food: 5

Service: 5

If I had to describe this location in one word it'd be "inconsistent". Sometimes my drink is great, other times I'm left wondering how you can mess up what I assume is pre-made cold brew.

I want to believe it's just a supplier issue, but I really don't know

Atmosphere: 4

Food: 2

Service: 4

Excellent service from the guy at the cashier. My drink was perfect.

Atmosphere: 4

Food: 4

Service: 5

Disgusting coffee

Atmosphere: 1

Food: 1

Service: 1

Starbucks in the bookstore!

Atmosphere: 5

Food: 5

Service: 5

I usually go to this Starbucks a lot. But today I decided to order a cold brew delivery. And when it arrived half the cup was empty. I'm paying a lot for this I think I should at least get the full amount of my drink. :( very disappointed.

Atmosphere: 1

Food: 1

Service: 1

I always take a Grande Latte. There are always good.

Atmosphere: 4

Food: 4

Service: 4

I usually go to this Starbucks a lot. But today I decided to order a cold brew delivery. And when it arrived half the cup was empty. I'm paying a lot for this I think I should at least get the full amount of my drink. :( very disappointed.

Atmosphere: 1

Food: 1

Service: 1