Starbucks
1375 Trim Rd, Ottawa
(343) 996-7891
Recent Reviews
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Super friendly staff and for a Starbucks quick to get your drink
Atmosphere: 5
Food: 5
Service: 5
Poor service. I routinely ask for a decaf coffee (cannot drink caffeine as I am pregnant) but am usually offered a decaf americano for the same price given that decaf coffee has not been brewed. For some reason today, they refused this exchange and said I now had to pay full price for the offered substituted drink. Very disappointed and offended.
Atmosphere: 1
Food: 1
Service: 1
pre good
Atmosphere: 4
Food: 4
Service: 4
My sister and I went to Starbucks on a late Saturday night to try the new Christmas drinks. When we pulled up to the window, we were greeted by the most amazing employee. Lily was extremely outgoing and was so easy to talk to. She radiated welcomes and was so so sweet. Even though we showed up very close to closing time, she was so caring and made our night 100 times better. Lily you are amazing, we love you!
Atmosphere: 5
Food: 5
Service: 5
Got this giant piece of ice lol
Food: 3
Service: 5
Raising an awareness here: Ordered a Mango Dragonfruit refresher, to my surprise approximately 3/4 of the glass was filled with ice, less than a quarter of the glass with the refresher drink. A followup with Starbucks says the recipe calls for this volume of ice.
Friendly staff and great service, however Starbucks recipe for these cold refreshers must be altered.
Atmosphere: 5
Food: 1
Service: 5
This morning I walked in and the entire staff loudly complemented my outfit. They were like
My very own hype squad!!! They had no idea that I was just about to go speak at a corporate event and was feeling nervous. They had no idea that I was crazy rushed, had the shakes and my shoes just broke! They just all went out of the way to say how great I looked and it set me on the perfect track to go crush my speech and win the day. I walked out feeling so happy and confident. The staff here is ALWAYS like that. Just so kind, happy, upbeat and personable. I hope they read this because it always means a lot, but it especially did this morning ?
Service: 5
just a starbucks
Atmosphere: 3
Food: 4
Service: 4
Starbucks is not as good as it was...way too expensive and busy.
Atmosphere: 4
Food: 3
Service: 3
Way too much ice for 7$ drink. I’m not a regular Starbucks client. I read online after that you can ask for less ice but they should offer at time of order.
Restaurantji Recommends
Starbucks is not as good as it was...way too expensive and busy.
Atmosphere: 4
Food: 3
Service: 3
A great Starbucks cafe with super friendly staff, fast service, and amazing coffee. The place is very cozy inside and has a nice outdoor seating area, too. My kids really loved the place today.
Atmosphere: 4
Food: 5
Service: 5
Smells good
Atmosphere: 3
Service: 4
We are regulars at this location, but Mica Vallé-Martin was especially pleasant today in her service; she changed our order after we made a mistake and brought it outside to us to ensure we were happy with the service. Thanks for going above and beyond.
Service: 5
This location has the best staff! They really care about their patrons and do an amazing job. My one issue is that the location needs more air conditioning! I went this morning and it was stifling hot. Head office needs to have their AC looked at and turned on!
Atmosphere: 5
Service: 5
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