Subway
1261 Donald St Unit 13, Ottawa
(613) 745-9109
Recent Reviews
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A great place to be! 👍
Atmosphere: 5
Food: 5
Service: 5
Great customer service and wonderful staff
Had a great experience at this location thanks to Thirth. He was friendly and a great conversationalist! Store was very clean and food was so tasty!
Atmosphere: 5
Food: 5
Service: 5
Great people, great service
Atmosphere: 5
Food: 5
Service: 5
I had a great experience at this Subway location, thanks to. KRISHNA She was very kind, professional, and attentive. She greeted me warmly, prepared my order exactly as requested, and made the whole process pleasant. Excellent customer service, I truly appreciate her effort!
Atmosphere: 5
Food: 5
Service: 5
I had a small issue with my order at Subway, but the team handled it perfectly. As soon as I reached out, they were quick to respond, super understanding, and immediately rectified the situation. They even offered me a free Subway as a gesture of goodwill, which I really appreciated.
Mistakes happen, but it’s the way a business deals with them that truly matters — and Subway absolutely delivered excellent customer service. I’ll definitely continue coming back! 👍🥪
Atmosphere: 5
Food: 5
Service: 5
I had an excellent experience at Subway thanks to Faizan! He is incredibly polite, patient, and professional. He prepared my order with great care and made sure everything was exactly the way I wanted. His friendly attitude and great customer service truly made my visit enjoyable.
Faizan is definitely one of the best employees I’ve met—Subway is lucky to have him! Highly recommended!
Atmosphere: 5
Food: 5
Service: 5
I always order the tuna sandwich from Subway and honestly everything is delicious. The tuna is fresh, the bread is soft, and all the ingredients taste great. I really enjoy it every time
Food: 5
First off I’d like to say I eat subway everyday. I use to come to this subway location everyday. Haven’t been to this location in a few months. Since the new owner took over this location really sucks. The staff have very bad attitudes especially the one girl. Old vegetables. Lettuce is brown. Spinach is all wilted. When I mentioned it to the girl she really didn’t care. She says that’s the way it comes. I said it comes brown lol. I feel like I wasted $20. Will not be returning. Be warned
Atmosphere: 1
Food: 1
Service: 1
Amazing customer service. Above and beyond.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Excellent service! Will go back
Went to this subway after having quite a day at work. Krishna & Tirth made my day that much better!! Great interaction with them both shared some laughs gave me quality service and food and went on my way.
Atmosphere: 5
Food: 5
Service: 5
The wait time was longer than stated. My order should have been ready, but I had to wait a long time.
Atmosphere: 1
Food: 1
Service: 1
I like the staff there. The place is very clean.
Atmosphere: 5
Food: 5
Service: 5
Kaizan or faizan ( sorry for mispronunciation ) did my sandwich perfectly and enjoyed it
Atmosphere: 5
Food: 5
Service: 5
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