In store experience: 1. Vegetables like lettuce and tomatoes may be on the verge of rot. I had a sandwhich made a few times where the lettuce and tomatoe was rotten, often im already way too far to go back for a refund, i had many occasion where the tomatoes were rotten and the sandwhich was inedible, i have also since replaced lettuce with the spinach 2. The portions are cheap - everytime i ask for a handful of onions or spinach (my fav) they only put a tiny but, i have to tell them "can i have more, like much much more, like a handful? :D" and again they only put a tiny amount, i have to ask atleast 6 times to have the desired amount, its embarassing and awkward... 3. The sandwhich tastes so so soooooo good (when u dont have rotten vegetables lol), i love these sandwhiches so much
Online order: 1. I chose the option for extra pepper, onion and spinach (who would have guessed at this point.... lol) and even in the notes i specified i wanted "extra extraaa onion and spinach please :)" and again i was met with the bare minimum, not even a decent layer, i opened the sandwhich and found only a few strands of each.. its frustrating cuz i ordered online to pick up and eat at my location. Why is it so hard to give the customer veggies? I found myself avoiding subway now, i love the sandwhich but this keeps happening and stresses me when i order because i know ill have to fight for veggies or if i order online, ill have the bare minimum despite the additional extra note.. 2. The app is missing options, certain sandwhiches dont show up
Rants over thank you
Atmosphere: 3
Food: 3
Service: 2
Quinn Curry
The server told me they were out of pickles, by the time I finished eating I saw he had restocked the pickles.
Atmosphere: 1
Food: 1
Service: 1
elisha khatri
Good Sandwiches and service ?
Atmosphere: 5
Food: 5
Service: 5
Smriti Nepali
Friendly and attentive staff with quick and efficient service. My go-to outlet for sandwich and I found the food really fresh and delicious. The lady staff was really friendly and gave me exactly what I ordered.
Atmosphere: 5
Food: 5
Service: 5
Mousam Dhakal
Nice subway
Atmosphere: 5
Food: 5
Service: 5
Gurpreet Preet
I had an excellent experience there. Great service , great food . ???
Atmosphere: 5
Food: 5
Service: 5
Rachid IZZEM
During my visit to Subway, the experience was unfortunately disappointing. The food was not up to par, with bread that was cold and cookies that seemed to be from the day before. The service was OK, but did not make up for the weaknesses of the products. In addition, the general atmosphere of the restaurant was not very inviting. An improvement in the freshness of the ingredients and the atmosphere would be greatly appreciated.
Atmosphere: 1
Food: 2
Service: 3
Georgii Unknow
I had here excellent experience and great sandwiches for my family.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T
SI TK
⚠️⚠️Alert⚠️⚠️ Found Glass in Food ⚠️⚠️
I found a piece of "Glass Piece" in my food !!
This is serious. People's health could be at risk. This store do not care about health of people !!
To complain, when I asked the employee to give me contact of manager or head office, he said it is online. When I ask him to show me the complaint link he said, you don't know that "where are you from ?" the racist comment !! And on top he rudely said my manager will come on monday, come and meet him. Not even a single apologies. I had no option but to walkout from store.
They didn't even attempt to investigate right away into their toppings. They continued serving the customers. This food premises do not care about the health of people !! Check the cameras for proof !
I bought a sub from 110 Slater Street, Ottawa, K1P5H6 Term ID-Trans# 1/A-558600 Purchase Time: 1:38 PM / July 27, 2024 When to store for complain: around 2:30PM
Worst subway I’ve been to for toppings! Barely put any on my sub. I had to ask for more for each topping and they were still so skimpy, barely adding anymore than the initial. I ended up with 6 pieces of spinach after asking for more twice lawl. Tomatoes were also rotten and soggy. Def not worth $16 & NOT the place to go if you’re hungry!
Atmosphere: 1
Food: 1
Service: 1
Simeon “SimmSimer” Charles
Very disappointed. Arrived at 8:25 for an 8:30 closing only to be not let in because 8:25 is the door closing time even though they door says they close at 8:30
Mishel NAZIM
Best service ever! 100% recommended!
Atmosphere: 5
Food: 5
Service: 5
Aneliya Georgieva
Pleasantly surprised at how delicious the sandwiches were. This was the only place open around 9:30pm and the service we received was great. It’s a tiny place with few table and not much of an atmosphere but it worked for us.
In store experience:
1. Vegetables like lettuce and tomatoes may be on the verge of rot. I had a sandwhich made a few times where the lettuce and tomatoe was rotten, often im already way too far to go back for a refund, i had many occasion where the tomatoes were rotten and the sandwhich was inedible, i have also since replaced lettuce with the spinach
2. The portions are cheap - everytime i ask for a handful of onions or spinach (my fav) they only put a tiny but, i have to tell them "can i have more, like much much more, like a handful? :D" and again they only put a tiny amount, i have to ask atleast 6 times to have the desired amount, its embarassing and awkward...
3. The sandwhich tastes so so soooooo good (when u dont have rotten vegetables lol), i love these sandwhiches so much
Online order:
1. I chose the option for extra pepper, onion and spinach (who would have guessed at this point.... lol) and even in the notes i specified i wanted "extra extraaa onion and spinach please :)" and again i was met with the bare minimum, not even a decent layer, i opened the sandwhich and found only a few strands of each.. its frustrating cuz i ordered online to pick up and eat at my location. Why is it so hard to give the customer veggies? I found myself avoiding subway now, i love the sandwhich but this keeps happening and stresses me when i order because i know ill have to fight for veggies or if i order online, ill have the bare minimum despite the additional extra note..
2. The app is missing options, certain sandwhiches dont show up
Rants over thank you
Atmosphere: 3
Food: 3
Service: 2
The server told me they were out of pickles, by the time I finished eating I saw he had restocked the pickles.
Atmosphere: 1
Food: 1
Service: 1
Good Sandwiches and service ?
Atmosphere: 5
Food: 5
Service: 5
Friendly and attentive staff with quick and efficient service. My go-to outlet for sandwich and I found the food really fresh and delicious. The lady staff was really friendly and gave me exactly what I ordered.
Atmosphere: 5
Food: 5
Service: 5
Nice subway
Atmosphere: 5
Food: 5
Service: 5
I had an excellent experience there. Great service , great food . ???
Atmosphere: 5
Food: 5
Service: 5
During my visit to Subway, the experience was unfortunately disappointing. The food was not up to par, with bread that was cold and cookies that seemed to be from the day before. The service was OK, but did not make up for the weaknesses of the products. In addition, the general atmosphere of the restaurant was not very inviting. An improvement in the freshness of the ingredients and the atmosphere would be greatly appreciated.
Atmosphere: 1
Food: 2
Service: 3
I had here excellent experience and great sandwiches for my family.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T
⚠️⚠️Alert⚠️⚠️ Found Glass in Food ⚠️⚠️
I found a piece of "Glass Piece" in my food !!
This is serious. People's health could be at risk. This store do not care about health of people !!
To complain, when I asked the employee to give me contact of manager or head office, he said it is online. When I ask him to show me the complaint link he said, you don't know that "where are you from ?" the racist comment !! And on top he rudely said my manager will come on monday, come and meet him. Not even a single apologies. I had no option but to walkout from store.
They didn't even attempt to investigate right away into their toppings. They continued serving the customers. This food premises do not care about the health of people !!
Check the cameras for proof !
I bought a sub from 110 Slater Street, Ottawa, K1P5H6
Term ID-Trans# 1/A-558600
Purchase Time: 1:38 PM / July 27, 2024
When to store for complain: around 2:30PM
Atmosphere: 1
Food: 1
Service: 1
Stingy with toppings. Not a great subway at all.
Food: 1
Service: 1
Restaurantji Recommends
Food was good but terrible service,rude lady.
Atmosphere: 1
Food: 4
Service: 1
Worst subway I’ve been to for toppings! Barely put any on my sub. I had to ask for more for each topping and they were still so skimpy, barely adding anymore than the initial. I ended up with 6 pieces of spinach after asking for more twice lawl. Tomatoes were also rotten and soggy. Def not worth $16 & NOT the place to go if you’re hungry!
Atmosphere: 1
Food: 1
Service: 1
Very disappointed. Arrived at 8:25 for an 8:30 closing only to be not let in because 8:25 is the door closing time even though they door says they close at 8:30
Best service ever! 100% recommended!
Atmosphere: 5
Food: 5
Service: 5
Pleasantly surprised at how delicious the sandwiches were. This was the only place open around 9:30pm and the service we received was great. It’s a tiny place with few table and not much of an atmosphere but it worked for us.
Atmosphere: 3
Food: 5
Service: 5
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