I just went in 1115am December 31st Both staff were incredible Ingredients fresh Order done perfectly Atmosphere clean and inviting
This location is 10x better than bank and hunt club which had purple lettuce, messy sandwich and just all together Terrible
St laurent mall location is a perfect 10/10, I wish all subways were this good
Atmosphere: 5
Food: 5
Service: 5
Nikø River
Staff is always welcoming and fast with their service. Subs always taste great and they maintain fresh ingredients every time. Definitely worth visiting!
Atmosphere: 5
Food: 5
Service: 5
Muhammad Qureshi
Amazing service and food. Brad, the manager, is amazing and extremely friendly.
Atmosphere: 5
Food: 5
Service: 5
Amy Mitchell
always friendly, super helpful!
Atmosphere: 5
Food: 5
Service: 5
Rowan Doucet-Kehoe
Brad and the crew always manage to put a smile on my face. They are always quick to offer me some guidance when I'm not sure what to get and have made a regular out of me. Great service. Good food, and lovely conversations!
Atmosphere: 5
Food: 5
Service: 5
Evan Côté
One of, if not THE most immaculate subways to exist, delicious
Bread = toasted to perfection Meat = double Cheese = also ordered double Sub = yummy
Atmosphere: 5
Food: 5
Service: 5
Medes Arya
It happened just a few minutes ago. You assigned an extremely unprofessional girl to handle deliveries, and she is absolutely unfit for this position. A person with that level of attitude should never be placed in a customer-facing role, especially in a restaurant like Subway. If you want to attract customers and maintain any level of respect for your business, you need to remove staff who behave this rudely and lack even basic manners.
I addressed her behavior directly because her attitude was unacceptable. I repeated myself several times, and I made it very clear that her conduct was completely out of line. I responded firmly so she understands that this kind of behavior cannot continue. She had a very very poor quality, in brief, a very terrible low quality worker!
Atmosphere: 1
Service: 1
Peter Kim
Awful location. One of the employees doesn’t put the right quantity of meat for a BMT until reminded. Same employee also constantly touches her face and hair with her gloved hand but doesn’t change her gloves. Gross. Same employee also leans over the sub when making it and has her shirt go right into the sub. When called out all you get is “oh sorry” but no offer to correct the issue. Gross.
Atmosphere: 2
Food: 1
Service: 1
Brianne Herridge
Ordered online for pickup as we’re about a 5 minute walk from the mall. After getting home we found that the subs were made completely wrong, and the bread was hard and stale. It’s the mall so we weren’t that surprised, and walked back to get them remade.
The lady “Dee” working was extremely rude, saying that she didn’t make anything wrong. We brought back the subs to show her, and even after seeing that she was in the wrong, she was rude and told us she would give us a refund. We just wanted to food remade with fresh stuff, and she said we had to go to the back of the line behind a bunch of other people.
We settled for the refund and she only offered us cash, therefore wasting the points we also used towards the order.
Overall will not be returning, and HIGHLY recommend going to other stores nearby, or at least ordering in person so you can watch them make it.
I’ve worked in customer service a long time, and was honestly impressed at how badly this was handled.
*side note: they also had a piece of beef on my sub when I strictly do not eat beef, and we didn’t even bother to bring this up with how bad the service was.
Atmosphere: 1
Food: 1
Service: 1
Vanessa Provost Perks
The food and service from staff here is always great! It's the little things, especially for a mall location.
Whenever I go there ,always have some troubles, 1.Accept only cash 2.Toaster is not working.(occurs multiple times) 3.Some items are not there. Also unfriendly staff.
Emily M
Always clean when I go and they are always so nice to talk to
Atmosphere: 5
Food: 5
Service: 5
Bradley Monette
Great fast service all the time I'm there. Fresh veggies and fresh bread.
Atmosphere: 5
Food: 5
Service: 5
Sofiia Sukhanova
The worker was so friendly and helpful. Definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
moha Deh
Refused to change the gloves when we told her to do so and started yelling and being rude
I just went in 1115am December 31st
Both staff were incredible
Ingredients fresh
Order done perfectly
Atmosphere clean and inviting
This location is 10x better than bank and hunt club which had purple lettuce, messy sandwich and just all together Terrible
St laurent mall location is a perfect 10/10, I wish all subways were this good
Atmosphere: 5
Food: 5
Service: 5
Staff is always welcoming and fast with their service. Subs always taste great and they maintain fresh ingredients every time. Definitely worth visiting!
Atmosphere: 5
Food: 5
Service: 5
Amazing service and food. Brad, the manager, is amazing and extremely friendly.
Atmosphere: 5
Food: 5
Service: 5
always friendly, super helpful!
Atmosphere: 5
Food: 5
Service: 5
Brad and the crew always manage to put a smile on my face. They are always quick to offer me some guidance when I'm not sure what to get and have made a regular out of me. Great service. Good food, and lovely conversations!
Atmosphere: 5
Food: 5
Service: 5
One of, if not THE most immaculate subways to exist, delicious
Bread = toasted to perfection
Meat = double
Cheese = also ordered double
Sub = yummy
Atmosphere: 5
Food: 5
Service: 5
It happened just a few minutes ago. You assigned an extremely unprofessional girl to handle deliveries, and she is absolutely unfit for this position. A person with that level of attitude should never be placed in a customer-facing role, especially in a restaurant like Subway. If you want to attract customers and maintain any level of respect for your business, you need to remove staff who behave this rudely and lack even basic manners.
I addressed her behavior directly because her attitude was unacceptable. I repeated myself several times, and I made it very clear that her conduct was completely out of line. I responded firmly so she understands that this kind of behavior cannot continue.
She had a very very poor quality, in brief, a very terrible low quality worker!
Atmosphere: 1
Service: 1
Awful location. One of the employees doesn’t put the right quantity of meat for a BMT until reminded. Same employee also constantly touches her face and hair with her gloved hand but doesn’t change her gloves. Gross. Same employee also leans over the sub when making it and has her shirt go right into the sub. When called out all you get is “oh sorry” but no offer to correct the issue. Gross.
Atmosphere: 2
Food: 1
Service: 1
Ordered online for pickup as we’re about a 5 minute walk from the mall. After getting home we found that the subs were made completely wrong, and the bread was hard and stale. It’s the mall so we weren’t that surprised, and walked back to get them remade.
The lady “Dee” working was extremely rude, saying that she didn’t make anything wrong. We brought back the subs to show her, and even after seeing that she was in the wrong, she was rude and told us she would give us a refund. We just wanted to food remade with fresh stuff, and she said we had to go to the back of the line behind a bunch of other people.
We settled for the refund and she only offered us cash, therefore wasting the points we also used towards the order.
Overall will not be returning, and HIGHLY recommend going to other stores nearby, or at least ordering in person so you can watch them make it.
I’ve worked in customer service a long time, and was honestly impressed at how badly this was handled.
*side note: they also had a piece of beef on my sub when I strictly do not eat beef, and we didn’t even bother to bring this up with how bad the service was.
Atmosphere: 1
Food: 1
Service: 1
The food and service from staff here is always great! It's the little things, especially for a mall location.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Whenever I go there ,always have some troubles,
1.Accept only cash
2.Toaster is not working.(occurs multiple times)
3.Some items are not there.
Also unfriendly staff.
Always clean when I go and they are always so nice to talk to
Atmosphere: 5
Food: 5
Service: 5
Great fast service all the time I'm there. Fresh veggies and fresh bread.
Atmosphere: 5
Food: 5
Service: 5
The worker was so friendly and helpful. Definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
Refused to change the gloves when we told her to do so and started yelling and being rude
Atmosphere: 1
Food: 1
Service: 1
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