Subway

973 Montréal Rd Unit 1, Ottawa
(613) 749-9467

Recent Reviews

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Khammy Pung

Went there for a foot long meatball sub and a box of cookie.

The cookies are so fresh that I think they just came out of the oven (they felt little warm still). The subs are exactly how I ordered it, with just enough sauce that it doesn't get the bread all soggy.

Ate both sub and cookie at home and the vegetables in the sub are very fresh as the lettuce, bell pepper, union has a little crunch to it.

The macadamian nut white chocolate cookies are really good. It's slightly crunchy on the outside, and the middle are soft and chewy.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Soft Cookies

Pierre Lachance Jr

I would recommend going to a different Subway; the food and vegetables are really not fresh. (Pictures omitted for brevity).

Serge Côté

They don't rotate there stock in the cold drink fridge. Watch for expiration dates when grabbing a drink. Got expired milk 2 months and 1 month past expired dates. Usually not something I check as most places do FIFO and rotate there stock. We went back for a refund, and noticed that there were other expired products in there drink fridge. Anyway not sure about there food now. Makes you wonder so there food fridges get rotated or not? (January 2025).

I SHIH TZU NAUGHT

Ok so yes I rated it a 5 star because to me compared to all other subways that I have been to, this is by far they best. The service is always good. They are always and listen to exactly what you want and are very generous with their ingredients.

Atmosphere: 4

Food: 5

Service: 5

Mr Sneaky The Hippie

Me and My Grandmother ordered from here and the next day we both had a stomach ache I am glad we did not puke. I felt like I wanted to. Me and my grandmother had dirarhea. Me and My grandmother was not happy.

Ana Radar

Avoid!! Unwelcoming service here, don't recommend, and definitely agree with other reviewers that they skimp on toppings. They are also very reluctant to add more (asked for more olives and got maybe 3 extra?)
Would rather drive the distance NOT to go to this location even if it is close.

Pretty sure several of the recent 5 star reviews without comments are made by staff or friends.

Atmosphere: 3

Food: 3

Service: 1

Cynthia Larocque

Just ordered from this subway on Skip the dishes and my food have mold. Skip won't refund me !!!

Atmosphere: 1

Food: 1

Service: 1

Fahim Bakth

Rock hard flat bread. Smells like they are a few days old. Veggies are not fresh, staff's are talking loud in the back, ignoring customers.

Atmosphere: 1

Food: 1

Service: 1

Aaron McGuire

Very under staffed. Had to ask one to wipe down the table. The floors really needed a wash overall pretty gross and dingy

Atmosphere: 1

Food: 3

Service: 2

Suzanne Gravelle

Today employee sadly poor job you shouldn't be on phone when serving a customer RUDE didn't get my order processed my way after me asking you if I can build my own salad

Nicole Enright

This was a trip in that felt very unwelcoming, the employee was very dry and seemed very aggravated and dry. As a person who has been working in the restaurant industry for over 20 years this was sad, I felt horrible for the young man in training because his trainer the same dry employee didn’t seem thrilled with having to spend his evening training.
All the chairs were up, making it awkward for all customers to want to dine in, because it felt like we shouldn’t be there.

Bread was very tough and although wasn’t it was like eating stale bread. Every insert was completely frosted over with ice, which was also concerning the brisket was very tough and dry because it was so cold and then toasted up the quality wasn’t there.

When my husband told the employee our meals where combos the response “what do you want with it” was cold, and rude, like how dare we now ask for a combo, our lids where aggressively shoved in our cups with the straws breaking the lids. While getting ready to pay an Uber order came in, and the employee ripped the ticket order and agressively handed it to the young man folded up and sent him on his way, no words no nothing. I so badly wanted to tell the employee in training I felt sad for him, but we went and sat down to eat, I was so uncomfortable being in there we didn’t finish our food, we packed it up and left. Politely put the chairs back up. We won’t be back.

Atmosphere: 2

Food: 3

Service: 2

Nicole Roy

This was a trip in that felt very unwelcoming, the employee was very dry and seemed very aggravated and dry. As a person who has been working in the restaurant industry for over 20 years this was sad, I felt horrible for the young man in training because his trainer the same dry employee didn’t seem thrilled with having to spend his evening training.All the chairs were up, making it awkward for all customers to want to dine in, because it felt like we shouldn’t be there.Bread was very tough and although wasn’t it was like eating stale bread. Every insert was completely frosted over with ice, which was also concerning the brisket was very tough and dry because it was so cold and then toasted up the quality wasn’t there.When my husband told the employee our meals where combos the response “what do you want with it” was cold, and rude, like how dare we now ask for a combo, our lids where aggressively shoved in our cups with the straws breaking the lids. While getting ready to pay an Uber order came in, and the employee ripped the ticket order and agressively handed it to the young man folded up and sent him on his way, no words no nothing. I so badly wanted to tell the employee in training I felt sad for him, but we went and sat down to eat, I was so uncomfortable being in there we didn’t finish our food, we packed it up and left. Politely put the chairs back up. We won’t be back.

Atmosphere: 2

Food: 3

Service: 2

Daniel Rudd

Made incredibly rude comments to the man I brought to lunch there.

Service: 1

Julie Kim

Super disappointed. This location is notorious for skimping on the toppings, but today was beyond anything I've ever seen. It sucks because I was super excited for Subway today and I got what I think is more bread and sauce than anything else. For size reference, the entire grilled chicken sub with toppings (I asked for all the veggies, and extra too) was the size of a 1 sheet lint roller.

Atmosphere: 1

Food: 1

Service: 1

Mo Said

The worker clearly doesn’t wanna work at all giving customers side eyes and saying that not fresh bread is the same as the fresh one literally to my face what kind of worker does that. I’ve worked at subway before and you guys are the worst Subway I had ever went into I really hope this comment changes something if y’all wanna succeed. Thank you. ?

Atmosphere: 1

Food: 1

Service: 1

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