Subway
900 Watters Rd Unit 14, Ottawa
(613) 830-6000
Recent Reviews
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I visited this subway waters location on Saturday 27th for lunch and was helped by Riya. She provided excellent service, very friendly, efficient, and attentive. She made sure everything was prepared just the way I liked, and her positive attitude made the experience even better. It’s always nice to be greeted with a smile and such professionalism.
Atmosphere: 5
Food: 5
Service: 5
This Subway always has fresh food and good service. The place is clean and the sandwiches taste great. But honestly, Ryia is the best part. is always super nice, remembers my face and my order every time, and always has a smile. Makes coming here feel like more than just grabbing lunch. Big thanks to her for making it easy and friendly every visit. 10 out of 10 would recommend eating here ❤️
Atmosphere: 5
Food: 5
Service: 5
The service at this location is great and efficient and Riya is very customer oriented a locationnd is doing a great job. kudos to the staff at this
Atmosphere: 5
Food: 5
Service: 5
I’ve been trying to get in touch with the manager for two weeks now no one calls me back. They have all taken my name and number down to give me a call have not gotten a call. I don’t understand how hard it is to read descriptions when it says toasted and sauce on side, so that my sandwich isn’t a soggy Mush when it arrives at my location love being told I can come in at 10 PM to get a sandwich remade and they are closed. Absolutely horrible location terrible customer service.
Atmosphere: 1
Food: 1
Service: 1
This store was dirty, not clean and the employees literally just brushed the table off onto the floor. The food was good though they didn't have green olives or spinach and their lettuce wasn't that appealing. Their drink machine was so dirty and sticky. There was even a bottle.of pop under their cooler. Shows how little they clean and they don't take pride in their restaurant.
Atmosphere: 2
Food: 5
Service: 2
Thank you for helping me with the online order. Sorry I didn't get her name. She was very helpful and patient. Our subs were good, until next time.
Atmosphere: 4
Food: 5
Service: 5
I live nearby and have been here over 100 times. They are always kind and professional, the bread always tastes fresh and they never mess up my sub.
A lady with the name of kirti gave me Excellent service! She was polite, efficient, and made my sandwich exactly how I wanted. Thank you!
Had the most pleasant ladies make my sandwich for me while also juggling many online orders. Thank you for being so sweet while under so much pressure.
Usually I really enjoy coming to this subway however today (Saturday April 19) I came in and asked for 2 gluten free subs. I was asked if I wouldn’t mind letting her finish the subs in front of me since they were gluten subs, which I had no problem with. However, she then asked me to let the customers waiting BEHIND me go ahead of me so she didn’t have to change her gloves. Very disappointed. I don’t think I’ll be back to this location again.
Restaurantji Recommends
It's such a very bad experience today. Sunday 30, march at 3:05 pm in evening time, a girl employe behave very rudely.its zero customers service
Chocolate chip cookies are always good but have to be careful of time of day when ordering a sub the bread is usually very crusty at certain times
I've been picking up meals from here once a week for a year now. The food has been great and the service has been even better. I refuse to leave tips when I pick up take out but eventually I started leaving tips each time because they're service has been so great.
Atmosphere: 5
Food: 5
Service: 5
I am buy the veggie rape he ask me about everything like bread,cheese , veggies & sauce & give in to me an am eat first bite and am not find the veggie patty inside the sandwich and am in the veggie patty o the sandwich his tell me have not veggie patty available in the store & ask the sorry am nothing do anything now that's not a good way am not satisfied employee reply am very disappointed by subway
Atmosphere: 1
Food: 1
Service: 1
Good, but when I ask for more pickles. It generally doesn't mean just 2 more, I'd assume. But that's me just being picky.
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