Subway
380 Dalhousie St, Ottawa
(613) 789-7337
Recent Reviews
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“I placed an order for 11:15. I called the restaurant to change it to 10:30, and the employee, told me it was fine. I arrived at 10:30, and the same employee told me he didn’t have the order and that I had to wait until 11:15 for it to be prepared… and that’s exactly what happened—he didn’t give it to me! Incredible, even though I showed him the email proving the order was paid. To top it off, at the end he told me: ‘you never come back again…’”
Atmosphere: 1
Food: 2
Service: 1
Love subway but I ordered this morning watched a employee (with no name tag of course) sneeze and cough without covering his face and cherry on top pick at his nose
Atmosphere: 4
Food: 4
Service: 2
Everything is great until you find out the salt content. I no longer frequent the franchise.
Fruit flies everywhere, landing on the produce and sandwiches while they are being made. So gross.
Atmosphere: 1
Food: 2
Service: 2
Store is very dirty. Lots of flies throughout the store including the area where sandwich is assembled. The broken glass countertop that is covering the ingredients is a health hazard. Ottawa health should pay a visit.
Atmosphere: 1
opened my sandwich up and some bugs flew out so decided to not even eat it! there is a serious lack of hygiene here
Atmosphere: 1
Food: 1
Bad service from the staff, rude, and also all the clients there couldn't understand what the staff was saying. There was also garbage on two of the table.
Atmosphere: 1
Food: 3
Service: 1
I have purchased lunch here numerous times over the past year. There is no fountain drink machine; it has been out-of-order for as long as I can remember. While the sandwiches are basically what you expect from a Subway, the lack of cleanliness is the real problem. This week, it was so bad that I walked in and walked out without buying lunch for the first time, after seeing the state of the floor -- dirt, food, litter, and debris everywhere. If the floor looks like that, what's the state of the kitchen?
Atmosphere: 2
Food: 3
Service: 2
The person who served me today should speak kindly, , and not use a loud voice, today at 3:45 p.m. I received bad service from your staff, you have to learn her how to be kind with costumers....
Atmosphere: 1
Service: 1
Lettuce was brown. Unappetizing. Counter glass was broken
Atmosphere: 1
Food: 1
Restaurantji Recommends
This place has amazing food for a cheap price, my six inch sandwich with almost everything was 7 dollars and was served quickly, staff were also understanding and patient when making topping choices.
Atmosphere: 3
Food: 5
Service: 5
The only reason i put only 3 stars, is because it's too expensive!
Everything else is 5 stars.
Atmosphere: 5
Food: 5
Service: 5
the sandwich artist insults a woman just because she speak french
i was surprised
Went in at around 6pm as I was waiting for a appointment no customers. Only got cookies and a drink girl who served me was extremely rude , rolled her eyes and signed enough that I could hear it when I said I had my membership card which she has to cancel the transaction to allow me to scan.
Then proceeded to just stare at me like something was wrong.
I then got my drink and realized no napkins had been given . I waited by the cash because the girl who served me walked to the back and her partner was in the back as well. Got my napkins and could hear her mention about my order . No have a good day or enjoy was even mentioned and as I left she stared at me angrily..
I agree with other reviews about this location horrible service and this is not my 1st time with this type of service from this location.
NO. 9 THE BOURBON BRISKET
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