Subway

50 Laurier Ave E Unit 105, Ottawa
(613) 421-8181

Recent Reviews

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Tyler Cybulski

BEWARE! Third-world food handling and comically small portions. I gave this location a second chance and I regret it immensely. The young lady that served me is always on her phone when I enter the restaurant. She immediately puts her phone away and proceeds to put on gloves without first washing her hands. So now the gloves are contaminated from whatever was on her phone. I ordered a sandwich with chicken and instead of using the measured scoop that all locations do, she proceeds to use her hands to portion out the chicken. There was barely any chicken on the sandwich, and I had to ask her to redo it with the scoop. Just to spite me she put on roughly the same amount, if not less. When it came to dressing the sandwich she put on a comically small amount of toppings. I was too tired to have a back-and-forth with her, so I paid for my sandwich and will simply never be back to this location again. When I opened my sandwich a few minutes later, I realized why she did not use the chicken scoop. My sandwich was not even cut in half so I’m guessing that she had washed all of her utensils for the evening and was too lazy to wash a scoop and a knife.

Atmosphere: 1

Food: 1

Service: 1

Julia Canning

So we all know Subway has been declining, but it continuallly shocks me by how much. The small sandwiches now only come with two toppings, and miniscule amounts of those two. The server through on some extra hot peppers, but normally I all the ceh (since as a vegetarian, that's all I'm getting). Very sad.

Atmosphere: 2

Food: 1

Service: 3

Nour

the workers are rude, i asked if i can have extra sauce on my online order and he said sure but didn’t put any sauce, it wasn’t toasted when i requested toasted. like its. sandwich, do your job it’s frustrating. The last time i came here the tuna made me throw up, and get food poisoning. Fix this, fix the workers attitude.

Atmosphere: 2

Food: 1

Service: 1

Annika Young

Great experience! The staff is super nice and it’s a great atmosphere :)

Atmosphere: 5

Food: 5

Service: 5

Monisha Bahl

Good food, clean place, polite and helpful staff.

Sara b

Honestly the food is amazing, The problem with this place is the girl who works there. Every time I go there she is so mean and very stingy with toppings. Always on the phone with her AirPods, no smile, not nice with the customers at all. A lot of people that i know actually don’t go to this Subway just because of the girl, and i might start to go somewhere else too. Honestly, please fire her, she does’nt do her job right.

Atmosphere: 1

Food: 4

Service: 1

phares gandonou

Really nice place for a student who is hungry 😉😛

Atmosphere: 5

Food: 5

Service: 5

Gary Chao

Absolutely terrible all around. Extremely stingy with the portions. Ordered two bowls on the app and when I opened them: the portions were less than half of what I would usually get at other Subways. Complete disappointment. Will never go there again!

Atmosphere: 1

Food: 1

Service: 1

Reinne

If it wasn't for the location of this Subway, they would definitely not have any business.

Idk what's wrong with the main staff that works here, there's problems everytime I order from here. This time, they gave me 1/2 the portion of the steak protein bowl I paid for. Even when I gave them a chance to correct the issue, they insist that 1/2 the bowl is the normal size. Absolutely crazy.
For those who have complaints, I suggest complaining directly to Subway HQ. As a franchisee, they have certain standards and regulations they have to adhere to, since their actions have a direct effect on the Subway brand.

Atmosphere: 3

Food: 2

Service: 2

Jacob Vincent

Ordered online for pickup. Sandwiches were not cut in half, extra toppings/sauces were not added, and there were pieces of unknown foods in my sandwich. Called in to politely mention that these things were not done, and we were interrupted rudely over the phone and the lady had argued with us, insisting she had done our orders right when we were looking at our sandwiches, which were in fact not done right. Other than getting the orders completely wrong and god awful customer service, the food was okay

Atmosphere: 2

Food: 2

Service: 1

Fey

The stingiest Subway I’ve ever been to, tell me why I only take two veggies on my sandwich and when I asked for extra pickles they only put two more. On top of that, I ask for extra mayo and they only put ONE stripe of sauce I never write reviews but I just had to get this off my chest PLUS they were getting mad at me for asking for a normal amount of pickles

Food: 1

Service: 1

Liam King

Great service

Atmosphere: 5

Food: 5

Service: 5

Tristan Corrigan

Awesome service !

Atmosphere: 5

Food: 5

Service: 5

Zhexuan Chen

I usually hear for lunch for a semester. I can barely understand the Indian managers English. The only thing I understand is he rudely told me don’t refill the drink.

Conor

Jesus told me walk like a cool kid

Atmosphere: 5

Food: 5

Service: 5

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