Sugar Marmalade

180 Rideau St, Ottawa
(613) 241-1255

Recent Reviews

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Shay S

Had shaved mango topped with fresh mango, lychee, and a scoop of vanilla ice cream….it was absolutely amazing! The texture was super smooth, the sweetness was just right, and it even came with a side of coconut milk. We went around midnight and had the place to ourselves. Highly recommend checking it out!

Rodney Nelson

I had soup here and it was very good. I asked for extra meat, and there was plenty. The broth is tasty and well done.

The atmosphere is fun and several people were enjoying themselves. Their food also looked delicious - I will be back.

My only complaint was that the girl behind the counter was often on her phone, and when people needed assistance, it was sometimes difficult to get her attention.

Adam Gesser

I do not think this restaurant is running a legit business. I've ordered from them multiple times in the evening and all the drivers cancel because the food is never ready.

Management has also purposefully removed the employees ability to cancel the order via Uber eats forcing the customer to eat the charge.

erica

i love your chicken i love you sugar marmalade

Alex C

Very nice staff, amazing food and good portions for what you pay.

vaishali rajrah

Their strawberry sweetheart always hits the spot!

Kelsey Hoi

Overall terrible experience.

- Zero food quality: the mangoes tasted bad, the sago was overcooked, the coconut milk tasted watered-down
- The inside felt colder than outside - no heating
- Service was nonexistent
- Constant beeping sounds of the microwave from the bar

Atmosphere: 1

Food: 1

Service: 1

Regina Phalange

I was so excited to try this place, everything looked so good on the menu and on the pictures.
I took the black sticky rice with mango and coconut milk with an extra topping of pearl delight... the deception I had when I opened the bag and saw how small the dessert was.
There was barely anything in a "lot" of coconut milk, a few small pieces of mango not ripe, a table spoon of black sticky rice and 6 pearl delight.... For 12$
Never again!

Atmosphere: 1

Food: 1

Service: 2

XINZE ZHANG

Don't try any food here, desert maybe good,but all food is horrible and totally wast money! That is nothing about to Chinese or Hong Kong style, and all the protein they use are so cheap and bad taste. It used to be good but not anymore!

Atmosphere: 3

Food: 1

Service: 3

Rina Awaja

Best pho in all of Ottawa! I love coming here the food is very well priced for the portion size and the desserts are great! If you come often you can gain points and get things for free.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mango Shaved Ice

Tim Huynh

Desserts are amazing, I usually split it with a friend because too much sugar for me but splitting makes it very price friendly! Lots of dessert options too. Not sure if people care about it but the dessert options are very atheistically pleasing for the social media peeps.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Mango Taiwanese Shaved Ice, Mango, Deep Fried Popcorn Chicken Cartilages, Takoyaki

Mahmoud

Service super slow food took over 30 or more to come, the rice wrap took a long time to come as well, and it was the driest thing ever. The servers did really nothing to compensate just gave us 50% off only on the rice wrap even though we barely touched it, do not recommend!!

Atmosphere: 1

Food: 1

Service: 1

Cassie Hartmann

Ordered chicken rice wraps, chicken wings, pho and beef vermicelli from here. The food took a long time to arrive and the wings were sour and oily, the rice wraps had no flavour at all, the chicken was so dry we could barely swallow. When we complained, the staff said it was how the food was served and refused to replace or comp. After going back and forth they offered a 50% discount off just the wraps. It was just a really uncomfortable situation and we didn’t really enjoy the food at all. I would only get the deserts here. :(

Atmosphere: 2

Food: 1

Service: 1

nizar benmeziane

Bad treatment of the young man who works there. He treated me with racism!!

Atmosphere: 1

Food: 1

Service: 1

C

It’s okay. Used to be better years ago when it was bigger.

Tapioca pudding and Taiwanese chicken were a bit lacking in flavour. I will probably not return despite their extensive menu. Chicken was not that tasty and lacked the five spice flavour.

Women’s Bathroom does not allow people to flush toilet paper and there was a leak in the ceiling.

Atmosphere: 3

Food: 3

Service: 4

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