Sugar Marmalade
180 Rideau St, Ottawa
(613) 241-1255
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Overall terrible experience.
- Zero food quality: the mangoes tasted bad, the sago was overcooked, the coconut milk tasted watered-down
- The inside felt colder than outside - no heating
- Service was nonexistent
- Constant beeping sounds of the microwave from the bar
Atmosphere: 1
Food: 1
Service: 1
I was so excited to try this place, everything looked so good on the menu and on the pictures.
I took the black sticky rice with mango and coconut milk with an extra topping of pearl delight... the deception I had when I opened the bag and saw how small the dessert was.
There was barely anything in a "lot" of coconut milk, a few small pieces of mango not ripe, a table spoon of black sticky rice and 6 pearl delight.... For 12$
Never again!
Atmosphere: 1
Food: 1
Service: 2
Don't try any food here, desert maybe good,but all food is horrible and totally wast money! That is nothing about to Chinese or Hong Kong style, and all the protein they use are so cheap and bad taste. It used to be good but not anymore!
Atmosphere: 3
Food: 1
Service: 3
Best pho in all of Ottawa! I love coming here the food is very well priced for the portion size and the desserts are great! If you come often you can gain points and get things for free.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mango Shaved Ice
Desserts are amazing, I usually split it with a friend because too much sugar for me but splitting makes it very price friendly! Lots of dessert options too. Not sure if people care about it but the dessert options are very atheistically pleasing for the social media peeps.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Mango Taiwanese Shaved Ice, Mango, Deep Fried Popcorn Chicken Cartilages, Takoyaki
Service super slow food took over 30 or more to come, the rice wrap took a long time to come as well, and it was the driest thing ever. The servers did really nothing to compensate just gave us 50% off only on the rice wrap even though we barely touched it, do not recommend!!
Atmosphere: 1
Food: 1
Service: 1
Ordered chicken rice wraps, chicken wings, pho and beef vermicelli from here. The food took a long time to arrive and the wings were sour and oily, the rice wraps had no flavour at all, the chicken was so dry we could barely swallow. When we complained, the staff said it was how the food was served and refused to replace or comp. After going back and forth they offered a 50% discount off just the wraps. It was just a really uncomfortable situation and we didn’t really enjoy the food at all. I would only get the deserts here. :(
Atmosphere: 2
Food: 1
Service: 1
Bad treatment of the young man who works there. He treated me with racism!!
Atmosphere: 1
Food: 1
Service: 1
It’s okay. Used to be better years ago when it was bigger.
Tapioca pudding and Taiwanese chicken were a bit lacking in flavour. I will probably not return despite their extensive menu. Chicken was not that tasty and lacked the five spice flavour.
Women’s Bathroom does not allow people to flush toilet paper and there was a leak in the ceiling.
Atmosphere: 3
Food: 3
Service: 4
Shaved Ice and the waffles were very good! Great spot for a sweet treat!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Home away from home! Every sugar marmalade is so consistent, no matter where you go, you know the shaved ice and sago will be great at Sugar Marmalade :)
Atmosphere: 4
Food: 5
Service: 4
This place offers a cozy and casual atmosphere, perfect for a relaxing dessert break. The Mango shaved ice is a standout, with its smooth texture and fresh, sweet mango flavor. Street parking is the only option, so plan accordingly. Overall, it's a great spot for a refreshing treat.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Mango Taiwanese Shaved Ice
I saw all the other bad reviews, but thought we would give them a shot anyway. Turned out to be a mistake! The udon soup is inedible!
Atmosphere: 2
Food: 1
Service: 1
Server is nice but the food put me in the hospital (yes I’m not joking)
Atmosphere: 1
Food: 1
Service: 2
Got beef pad thai, it was completely inedible. I threw $20 in the trash essentially. Don't get non dessert items here, per other reviews. Lesson learned.
Atmosphere: 3
Food: 1
Service: 2
Loading...