Truth be told I never got into the store! The clerk taking orders did his best to keep a client out! I felt like I was interrogated for ordering a few rolls of sushi! It would be funny, if it weren’t so sad as the proverb goes! I would be worried for my business if it were mine!
Service: 1
Sarita Singh
The cashier tried to overcharge me. It is far too expensive for the portions and I ended up getting sick shortly after. Service is awfully slow and there's much better sushi elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Griffin De Giacomo
Decent food. However the staff are horrible. I’ve tried to give this place 3 tries in the past month and each time I pre ordered lunch directly from their website. Every single time I arrived at the time the website said my order would be READY they hadn’t even started the order and were making food ordered later by people in the restaurant before making mine. Even though I paid for and placed my order hours earlier.
Atmosphere: 1
Food: 1
Service: 1
Erin Taylor
WAY too expensive. Guess that's what happens at chain places. Will be sticking to local more affordable places. Good food though but will not be going back unless they lower prices to something that actually makes sense.
Ayli Buchanan
If I could give it zero stars I would. The drink tasted like dawn dish soap and then I discovered there was a fruit fly in my drink.
Ed K
My wife and I were looking for quick takeout lunch. It took over 25 minutes to receive our order... the least the staff could've done is let us know prior to ordering how long it might take... their washroom was also in disgusting condition that looked like it hadn't been cleaned in months. We picked Sushi Shop because the franchise normally has great service and quality but this location really missed the mark.
Atmosphere: 1
Food: 4
Service: 1
Sandy Feng
Best sushi I‘ve ever had！Fresh food and nice service.
Atmosphere: 4
Food: 5
Service: 5
Sarah Starling
Arrived in Ottawa for a late lunch and found this Sushi shop to be very rude. The customer service was the worst that my family and I have experienced in Canada so far, plus they didn’t give us what we paid for. Would definitely not recommend this shop.
Atmosphere: 1
Food: 1
Service: 1
Philippe Andrecheck
This is the place I always go when I'm downtown during the week. I order online and pickup myself. They are always friendly and efficient. The poke bowls are tasty and fresh! I'm really glad they survived the pandemic so I can keep going back to get my favourite lunch!Just remember to order ahead as they make everything fresh and it can get quite busy (this is not a grab and go place, it's a made to order fresh place).
Atmosphere: 5
Food: 5
Service: 5
Sileema Angoyuak
My first time going here. It was absolutely amazing. Had a combo plate K, which was amazing. Will definitely be coming back.
Customer service is great ? super nice and friendly.Try salmon and tuna poke with crispy rice!
Food: 5
Service: 5
Recommended dishes: Salmon
Bud Asterisk
Thats $30 flushed down the toilet. Stopped in for a quick lunch and regret that choice. Live and learn.
Kevin Myszka
Super delicious and very fresh ingrediants, no browning on any of the veg even though it was ordered close to close. Just wish they added a little more rice.
Stephanie Kaila
This place is most certainly our favourite sushi place. Every item is so fresh and warm, the vegetarian options are amazing as well! They have great packaging and the service is great.
Andrew Yin
For a quick work lunch, ordered the passion salmon & tuna poke from Ritual with an in-app $5 off. First time seeing a passion fruit poke and it was extremely fitting - loved the sweet, tropical flavour that it brings! Loved the sauce as well. Satisfied with the bowl overall. However, while I was happy with the portion given the discounted price, I would feel the portion to be on the smaller end had I gone with the original price, as I became hungry again by mid-afternoon. Would suggest increasing the portion size given the price.
Truth be told I never got into the store! The clerk taking orders did his best to keep a client out! I felt like I was interrogated for ordering a few rolls of sushi! It would be funny, if it weren’t so sad as the proverb goes! I would be worried for my business if it were mine!
Service: 1
The cashier tried to overcharge me. It is far too expensive for the portions and I ended up getting sick shortly after. Service is awfully slow and there's much better sushi elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Decent food. However the staff are horrible. I’ve tried to give this place 3 tries in the past month and each time I pre ordered lunch directly from their website. Every single time I arrived at the time the website said my order would be READY they hadn’t even started the order and were making food ordered later by people in the restaurant before making mine. Even though I paid for and placed my order hours earlier.
Atmosphere: 1
Food: 1
Service: 1
WAY too expensive. Guess that's what happens at chain places. Will be sticking to local more affordable places. Good food though but will not be going back unless they lower prices to something that actually makes sense.
If I could give it zero stars I would. The drink tasted like dawn dish soap and then I discovered there was a fruit fly in my drink.
My wife and I were looking for quick takeout lunch. It took over 25 minutes to receive our order... the least the staff could've done is let us know prior to ordering how long it might take... their washroom was also in disgusting condition that looked like it hadn't been cleaned in months. We picked Sushi Shop because the franchise normally has great service and quality but this location really missed the mark.
Atmosphere: 1
Food: 4
Service: 1
Best sushi I‘ve ever had！Fresh food and nice service.
Atmosphere: 4
Food: 5
Service: 5
Arrived in Ottawa for a late lunch and found this Sushi shop to be very rude. The customer service was the worst that my family and I have experienced in Canada so far, plus they didn’t give us what we paid for. Would definitely not recommend this shop.
Atmosphere: 1
Food: 1
Service: 1
This is the place I always go when I'm downtown during the week. I order online and pickup myself. They are always friendly and efficient. The poke bowls are tasty and fresh! I'm really glad they survived the pandemic so I can keep going back to get my favourite lunch!Just remember to order ahead as they make everything fresh and it can get quite busy (this is not a grab and go place, it's a made to order fresh place).
Atmosphere: 5
Food: 5
Service: 5
My first time going here. It was absolutely amazing. Had a combo plate K, which was amazing. Will definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poke Bowl, Vege Comb, Vegetarian Sushi Combo Plate K, Avocado
Restaurantji Recommends
Customer service is great ? super nice and friendly.Try salmon and tuna poke with crispy rice!
Food: 5
Service: 5
Recommended dishes: Salmon
Thats $30 flushed down the toilet. Stopped in for a quick lunch and regret that choice. Live and learn.
Super delicious and very fresh ingrediants, no browning on any of the veg even though it was ordered close to close. Just wish they added a little more rice.
This place is most certainly our favourite sushi place. Every item is so fresh and warm, the vegetarian options are amazing as well! They have great packaging and the service is great.
For a quick work lunch, ordered the passion salmon & tuna poke from Ritual with an in-app $5 off. First time seeing a passion fruit poke and it was extremely fitting - loved the sweet, tropical flavour that it brings! Loved the sauce as well. Satisfied with the bowl overall. However, while I was happy with the portion given the discounted price, I would feel the portion to be on the smaller end had I gone with the original price, as I became hungry again by mid-afternoon. Would suggest increasing the portion size given the price.