Ten Sushi Japanese Restaurant

1490 Bank St, Ottawa
(613) 890-7736

Recent Reviews

Kim Lalonde

Amazing food amazing Service.

Atmosphere: 5

Food: 5

Service: 5

Charlotte Ques

Great place for all you can eat Sushi in Ottawa, great location lots of parking. Large restaurant. Unfortunately we got stuck in a bit of a small both for 6 people with not a lot of space but it was enjoyable nonetheless! Will definitely be going back

Atmosphere: 4

Food: 4

Service: 4

Bernard Dieusauve

The place is very nice, clean. If you want to know how clean is a restaurant go check the washroom! In general the food has always been good and fun to try new things as most of it is actually very good! The service has been mostly good but you do get real bad ones in service. Male servers are very business oriented professional but the times we had bad service were ladies. They seem to let their personal emotions in the way of their work as prejudice is clearly a thing... Clearly, we are not white Canadians and I usually go with my wife. So I get the chance to see how someone else is being treated from my point of view and prejudice could be flagrant from similar communities like them... Hence the reason why I put 4 stars in ambiance... What I admire is that they do work hard on giving a good customer experience and this is why we comeback. Great job at improving aspect!

Atmosphere: 4

Food: 5

Service: 3

Adam Sam

The waiter kept looking at his watch..never smiled just once when he gave us the bill..i showed him how the rolls of the sushi r very hard to chew and i left a piece so he can look at it ..he kept insisting that's normal because I didn't eat it right away.i told that piece was from beginning..but he tried to (fool) me . That's definitely not true bcs I ordered last wk and it took more than 25 mns to receive the order and the rolls were fine .it would be more appropriate if he acted differently and apologize and just took the piece away ..I put X for 10 sushi

Atmosphere: 3

Food: 1

Service: 2

Sara Mahdi

My favorite AYCE sushi place in Ottawa! Great service, price and food! ?

Atmosphere: 5

Food: 5

Service: 5

Kat Rivera

The staff are pleasant and helpful. Ordering on the iPad is convenient and easy to learn to navigate. The selection of dishes is wide because they have an all-day "dinner menu." I saw one of the staff make a kid-friendly pair of chopsticks to help a little child eat their sushi. 5 stars for sure.

Atmosphere: 5

Food: 5

Service: 5

Aneesa B.

I would give this place a 5 star as I have been coming here for years. Today, i decided to go and the older lady who was collecting the money for the bill was very unprofessional and kept changing the price on the receipt and it kept increasing. Ridiculous when they want to make money but can't keep up with the orders and traffic that comes in to the restaurant to get the bill correct. Very good food but unprofessional service from very few workers.

ty sutaj

The food was great but the customer service aspect wasn't due to attitude when asking for more sauces or napkins. Overall I would recommend coming to this location because of the pricing and the amazing Futuristic food to table service. 4/5

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Deep Fried Milk, Edamame, Tempura Shrimp

Y B

We were seven and went for dinner. They kept serving all order that contain cheaper ingredients and disregarded more expense orders like sashimi. When I pointed it out they acted dumb and said the system glitched. Ya right. Very dishonest.

Service: 1

Deadliest Grimme

Very poor service and food, they staff hovered like they want you out and the food was just horrible I has salmon sashimi wich was clearly frozen and gross, their salmon teriyaki was gross and bland, the ginger was dry and not fresh either just an overall horrible experience, I would not recommend to anyone.

Atmosphere: 3

Food: 1

Service: 1

Nikki L

Salmon sashimi too slimy. Squid sashimi weirdly creamy. Beef teriyaki roll completely dry. Bad quality avocado. 10/10 miso soup!

Atmosphere: 1

Food: 1

Service: 5

Recommended dishes: Miso Soup

20em.ma05

After checking the website we saw it was around 27$ per person, very reasonable. Apparently if you're a big group (or even a family) you have to pay extra"service fee" aka mandatory tip is what they told us. 40$ including tax and tip per person, we were 8 people. The restaurant was fairly empty for the size of it, and you only have an hour and a half to eat. So anyways we ended up going to Hokkaido sushi since their prices and quality are amazing, and we could take our time since we have two and a half hours to enjoy our meal.

Atmosphere: 1

Food: 1

Service: 1

Angelo Russo

Best all you can eat sushi in

Food: 5

Batool Ahmad

omg, they are so rude, they were mad at my 2-year-old son because he was just walking around our table!because he had two toddlers (ours and our friend's) and a baby, they put us beside the kitchen, and while we were eating, a man started to clean the floor behind us. soo rude, we just stood embarrassed and asked our friends to leave. HOW can we eat and we smell soup and we see a person cleaning the floor around us !? they even messed up the order, but they put it on our table anyhow and we had to eat it obviously.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Steamed Shrimp Dumpling, Sushi Rolls, Shrimp Tempura

Omar Khan

Food was great but you lost me at $1.50 for hot sauce. A group of 11 with a $500 bill but you had a hot sauce surcharge. I'm sure there is free hot sauce at any number of other places that have sushi in the Ottawa area.

Atmosphere: 3

Food: 5

Service: 3

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Ten Sushi Japanese Restaurant

1490 Bank St, Ottawa, ON K1H 7Z2
(613) 890-7736