Thai Express Restaurant Ottawa

Their hours do not accurately reflect the times they are actually open. They seem to close whenever they feel like in the evening.

Nice decoration, detailed menus with the option to change. Tables clean, fast preparation with fresh ingredients. Liked it!

Atmosphere: 4

Food: 4

Service: 5

Great food but what is the point of ordering in advance if you have to wait longer than the line?

Atmosphere: 1

Food: 5

Service: 1

Very disappointed. The service and atmosphere were great. I was greeted with a hello and the cashier was patient while I made my choices.
But....the food was...not great. It was bland, lacking any thai flavours and was flat. I ordered the chicken pad thai and chicken coconut bowl. I tasted nothing but a bit of spice. Nothing. I'm not sure if the sauces used were old and watered down, or he just didn't use enough.
It was not good.
I expected better Thai Express. I will not be returning to this location and encourage others to go somewhere else.

Atmosphere: 5

Food: 1

Service: 5

I like Thai express. It’s my favourite fast food. This Thai express is by far the best one I have eaten in years!

Vegetarian options: Lots of options.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Bowl of Noodles

It's kind of expensive for just trashy noodles

Atmosphere: 1

Food: 4

Service: 3

The most disappointing experience I have ever had with Thai Express. I have always enjoyed the yellow curry. The one I had today did resemble nor taste like the previous ones.The chicken was left in very large pieces, vegetables undercooked and lqcking in variety, and no curry flavour to speak of.

Food: 1

My mother and I shared a delicious pad thai chicken with extra beansprouts (spicy), and a pad thai shrimp with extra beansprouts (mild). Fresh and delicious!

Mine was very spicy?I love spice (married to a Latino), but boy was that ?️?

The emoloyee provided me with lime and peanuts. He was pleasant to be around:)

Atmosphere: 5

Food: 4

Service: 5

There's actually something wrong about this particular Thai Express location.
They may not be using all of the spices that are intended to be in the meals -- the food is extremely bland.
But it made me think -- why not just go to a real Thai restaurant anyway?

Atmosphere: 4

Food: 2

Service: 5

I’ve come here many times staff is always friendly establishment is clean and well kept and food is amazing and that’s compared to other Thai express locations

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bowl of Noodles

Well I've tried to ignore the last couple times, but this place is really getting bad by one thing for me. I always order the General Teriyaki spicy and nothing else but the last three times I'm getting the Chicken absolutely not fresh. I know what I am talking about. It's so bad to the point the chicken was brown from inside (not because it's not cooked, but because it was cocked ages ago) dont try to justify it. It was very bad that you lost a loyal customer for life

Food: 1

Bland green curry on crunchy rice. How hard is cooking rice ?Disappointed again. Not worth the price.

Atmosphere: 1

Food: 1

Service: 4

Wow went there for the first time yesterday and the Pad See Ew (rice noodles with beef and spinach) it was so amazing, very tasty. I will love to go back however I’m about 25 mins away from this restaurant. I’ll be trying their Pad Thai next time. Also the restaurant was very clean and beautiful ambience inside, given this, next time I will dine in.

Atmosphere: 5

Food: 5

Service: 5

This was my first time at Thai Express. I asked for bok choy as extra with my chicken pad see ew but I don’t think they carry this ingredient so when the cook heard me asking for it, he offered Napa cabbage as an alternative. This was wonderful customer service and the dish was absolutely delicious! Also the mural is lovely. Thank you :)

Atmosphere: 5

Food: 5

Service: 5

Really worse Thai Express!!

Atmosphere: 1

Food: 2

Service: 1