Thai Express Restaurant Ottawa

265 Laurier Ave. E, Ottawa
(613) 233-2119

Recent Reviews

Nicolas Haber

Food is average… but the service is BAD!!! Rude employees and disrespectful, btw its not the first time!! As if they are obliged to work overthere…

Atmosphere: 1

Food: 4

Service: 1

Zardasht Hajer

Customer service is so bad that they don't know how to talk with customers

Lealem Abebe

Good, fast service, clean storefront. Overall a solid fast food pad thai joint, i usually get the veggie pad thai and have no complaints ??

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Vegan Pad Thai

Mohamed Akram Sadi

I want to leave a review for a restaurant that refused to take my order even after saying hello to them, they didn't respond. I do not recommend.They are not professional, and I will never return. I do not recommend it to anyone

Atmosphere: 1

Food: 1

Service: 1

Victoria Ntinas

Every time I order from here the food is ready so quick and tastes delicious. The employees are also super kind and friendly. Great experience :)

Atmosphere: 5

Food: 5

Service: 5

心向自由

A bad experience. The front desk staff was unskilled and had a bad attitude. Gave me the wrong order. I will never come again.

shankarsh varma

Worst customer service ever, rude employees, zero safety standards with food. They are just for money, they dont care what food they serve and how they do it.Food ordered: basil chicken fried rice( can you see any basil or chicken on it)Arrogant Employees: salam and thungDon’t ever visit this place, if you dont want to spoil your day.

Atmosphere: 1

Food: 1

Service: 1

Anne Ellefsen

Most disappointing Tom Yum soup: it was basically a bunch of noodles in « some » broth somewhere in the bowl. They didn’t use the soup container that is usually used when ordering a tom yum soup. Not really a soup at this point.

Food: 1

Service: 2

Behram

Fried Rice was delicious, and seating is

Atmosphere: 3

Food: 4

Service: 4

Guilherme Queiroz

Not bad, but too expensive for a fast-food.

Atmosphere: 2

Food: 3

Service: 5

Fawzul Ali

Ordered beef pad Thai takeout, got home only to realize they skimped on the beef, and I just had a bunch of noodles….

Atmosphere: 1

Food: 1

Service: 1

Matthew Vega

Great food. The Bok Bok bags are absolutely amazing and have an unrivaled taste. The Sweet chili sauce is great and deserves way more love. Definately go here for late night snacks of high quality for pretty low prices. Very Pleased with my food from here.

Atmosphere: 3

Food: 5

Service: 3

Tim Scott

Absolute worst place to eat in Ottawa, I accidentally ordered from here thinking it was a Thai restaurant to horrifyingly realize it was this place and when I got my food it was so poorly made I can't even eat it after spending 50$, the salad rolls is rock hard and sure these shrimp are spoiled. the sauce on the red curry is beyond disgusting, I truly hope this place goes bankrupt and shuts down, disgusting food and terrible staff that are not helpful at all and refuse to refund you if you have an issue.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: General Thai Chicken

Nina Pacheco

Terrible service two times I’ve gone out and spent my money else where..WONT EVER RETURN AS STAFF ARE REPULSIVE. With their attitudes and terrible remarks… if you want returning customers whoever owns this location. Please… get better staff.. I’ve had quite a few ppl I know go else where to because of them…I will NEVER RETURN HERE… the woman with the glasses don’t know her name. Also one other guy extremely rude. No customer service… they make super rude remarks almost very impulsively.. avoid at all costs I lose my appetite by the way these ppl speak to me as well as some other individuals…... I now will only go to the location at Rideau mall instead they are always friendly there. Great customer service there. I would love to speak to the manager of this place…. As today I walked in and had a super bad experience with one of the staff members. Who made a very aweful comment and offensive. In front of everyone in the store.. And should be FIRED… as I went home literally almost in tears and said I’d take my money else where. “He said if you want a better deal or free food make sure you have money when you come here or get out.” All because all because I had just came from the mall and spent a lot.. and forgot what I had in my account.. offered to pay cash instead. But then left as he said this comment. TERRIBLE… if I wanted a free or “cheap meal” I would go to McDonald’s or just eat at home. You jerk!. Sorry I forgot to check my bank account and wanted to pay cash instead. Terrible.

Atmosphere: 1

Food: 1

Service: 1

Jack Sparrow

My experience here due to the employees has been far from good... More like disgusted in the way they treat there customers. They have no respect whatsoever.

Atmosphere: 1

Service: 1

Recommended dishes: Chicken Pad Thai

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