Yesterday we ordered two 9 inch red velvet cakes for a staff Christmas party, and they were absolutely delicious. The cakes were fresh, beautifully decorated, and the team was able to customize a message on each cake on short notice. We were truly blown away by the customer service, as our questions were answered promptly and politely both over the phone and in store. Everyone was incredibly warm and welcoming, which made the experience even better. The shop itself is gorgeous, with a wide variety of cakes and other baked goods to choose from. We will definitely be returning, and thank you to The Cake Shop for such an incredible experience. A massive thank you to “The Cake Shop” team!
Atmosphere: 5
Food: 5
Service: 5
Greg Borne
We always get our birthday cakes here. They're always great and they never disappoint.
Local Guide
Their shortbread cookies were amazing. I bought them for a special event. They were hit
Atmosphere: 5
Food: 5
Service: 5
Alyssa Montemurro
Omg I just loved it when I went in here. The detail, time and effort they put on their dessert 🎂 🧁 You should have scene the poutine cake. 😍 🧢 off to the bakers, your hard work doesn’t go unnoticed. You’re appreciated
Atmosphere: 5
Food: 5
Service: 5
dedis real
The most beautiful cake I have ever got for my daughter’s birthday, Thank you so much for the amazing work. ❤️
Lancelot Bennett
Nut free!
Atmosphere: 5
Food: 5
Service: 5
Gen
Amazing cake shop and delicious.
Atmosphere: 5
Food: 5
Service: 5
Michelle Coppaway
This is the cutest little shop! I can’t believe the selection you get just walking in! Over ordered from her twice. Ordering process was prompt and clear. Cake tasted amazing too! Really amazing prices as well.
Atmosphere: 5
Food: 5
Service: 5
Marcy Manyere
I like their cakes. Their cakes are the best. I love them. If you nice cakes, visit this place.
There is one dislike I have for this place, there is one lady who works there and her customer service to me is not very nice at all. I have visited twice and it happened both times with the same person. The other lady was so nice, very willing to help, I loved her customer service. The other one, I am not sure if she is the boss somehow but her attitude is not nice. It feels like you are wasting her time, she doesn't want to be bothered, even when I was talking to the nicer one, she would interrupt and takeover like I am wasting their time I must just read what the prices are. I told her they are a bit confusing for me and she kept saying, they are very clear, its easy to understand. I like their cakes but I think twice before I go there because of the customer service from one of the ladies there. The first time it happened, I ignored it and didn't bother writing a review. But now it happened again, I thought let me write something. My heart sank when I got in the second time and saw her there again. I think there is need for improvement on your customer service. Treat customers with respect, and patience. What you think is clear labels might not be clear to everyone, explain with politeness not rude or anger.
Atmosphere: 1
Food: 5
Service: 1
Rihanat Olalere
Very lovely shop, smells great, tastes great. And they have soft serve this summer and it is delicious
Amazing cakes for my boys’ birthdays! Beautifully designed and absolutely delicious. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Anny Le
We have been getting our cakes from here for a while. It’s nut free which helps for family with not allergies. And they make gluten free cupcakes when you order in advance, which taste great! They are as moist as a regular cupcake, they are not crumbly or dry. We recently got cakes and GF cupcakes for my daughter’s birthday, they did the design exactly as my daughter wanted, and they tasted great! Good balance between the icing and cake so it’s not too sweet. Cake 1: 6inch, chocolate with vanilla cream, and light chocolate icing, with wavy sprinkles on side, with balloons and mini ice cream decoration Cake 2: 6inch, vanilla with raspberry cream, and vanilla icing with sprinkles all along the side, with Peppa pig image GF cupcakes with Peppa pig decorations
Atmosphere: 5
Food: 5
Service: 5
Gianne
I ordered a standard daily cake with a message on top for my fiancé’s birthday 24 hours before and it was a delicious cake - it was a hit! Ordering, payment, and pickup was extremely smooth. Will definitely be ordering here for future events. Always happy to find an excellent local spot. Can’t wait to come back!
Food: 5
Service: 5
Sevvandhi Rathnayaka
Highly recommended this bakery! This has been my favourite and traditional place to order all our special occasion cakes! Always great service and delicious! Every penny is worth the price!
Atmosphere: 5
Food: 5
Service: 5
Bray
Best cake we ever had ever good choice for any occasions
Yesterday we ordered two 9 inch red velvet cakes for a staff Christmas party, and they were absolutely delicious. The cakes were fresh, beautifully decorated, and the team was able to customize a message on each cake on short notice. We were truly blown away by the customer service, as our questions were answered promptly and politely both over the phone and in store. Everyone was incredibly warm and welcoming, which made the experience even better. The shop itself is gorgeous, with a wide variety of cakes and other baked goods to choose from. We will definitely be returning, and thank you to The Cake Shop for such an incredible experience. A massive thank you to “The Cake Shop” team!
Atmosphere: 5
Food: 5
Service: 5
We always get our birthday cakes here. They're always great and they never disappoint.
Their shortbread cookies were amazing. I bought them for a special event. They were hit
Atmosphere: 5
Food: 5
Service: 5
Omg I just loved it when I went in here.
The detail, time and effort they put on their dessert 🎂 🧁
You should have scene the poutine cake. 😍
🧢 off to the bakers, your hard work doesn’t go unnoticed. You’re appreciated
Atmosphere: 5
Food: 5
Service: 5
The most beautiful cake I have ever got for my daughter’s birthday, Thank you so much for the amazing work. ❤️
Nut free!
Atmosphere: 5
Food: 5
Service: 5
Amazing cake shop and delicious.
Atmosphere: 5
Food: 5
Service: 5
This is the cutest little shop! I can’t believe the selection you get just walking in! Over ordered from her twice. Ordering process was prompt and clear. Cake tasted amazing too! Really amazing prices as well.
Atmosphere: 5
Food: 5
Service: 5
I like their cakes. Their cakes are the best. I love them. If you nice cakes, visit this place.
There is one dislike I have for this place, there is one lady who works there and her customer service to me is not very nice at all. I have visited twice and it happened both times with the same person. The other lady was so nice, very willing to help, I loved her customer service. The other one, I am not sure if she is the boss somehow but her attitude is not nice. It feels like you are wasting her time, she doesn't want to be bothered, even when I was talking to the nicer one, she would interrupt and takeover like I am wasting their time I must just read what the prices are. I told her they are a bit confusing for me and she kept saying, they are very clear, its easy to understand. I like their cakes but I think twice before I go there because of the customer service from one of the ladies there. The first time it happened, I ignored it and didn't bother writing a review. But now it happened again, I thought let me write something. My heart sank when I got in the second time and saw her there again. I think there is need for improvement on your customer service. Treat customers with respect, and patience. What you think is clear labels might not be clear to everyone, explain with politeness not rude or anger.
Atmosphere: 1
Food: 5
Service: 1
Very lovely shop, smells great, tastes great. And they have soft serve this summer and it is delicious
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Amazing cakes for my boys’ birthdays! Beautifully designed and absolutely delicious. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
We have been getting our cakes from here for a while. It’s nut free which helps for family with not allergies. And they make gluten free cupcakes when you order in advance, which taste great! They are as moist as a regular cupcake, they are not crumbly or dry. We recently got cakes and GF cupcakes for my daughter’s birthday, they did the design exactly as my daughter wanted, and they tasted great! Good balance between the icing and cake so it’s not too sweet.
Cake 1: 6inch, chocolate with vanilla cream, and light chocolate icing, with wavy sprinkles on side, with balloons and mini ice cream decoration
Cake 2: 6inch, vanilla with raspberry cream, and vanilla icing with sprinkles all along the side, with Peppa pig image
GF cupcakes with Peppa pig decorations
Atmosphere: 5
Food: 5
Service: 5
I ordered a standard daily cake with a message on top for my fiancé’s birthday 24 hours before and it was a delicious cake - it was a hit! Ordering, payment, and pickup was extremely smooth. Will definitely be ordering here for future events. Always happy to find an excellent local spot. Can’t wait to come back!
Food: 5
Service: 5
Highly recommended this bakery! This has been my favourite and traditional place to order all our special occasion cakes! Always great service and delicious! Every penny is worth the price!
Atmosphere: 5
Food: 5
Service: 5
Best cake we ever had ever good choice for any occasions
Atmosphere: 5
Food: 5
Service: 5
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