The Metcalfe Hotel by Gray Collection
$$$ • Gluten-Free
123 Metcalfe St, Ottawa
(613) 231-6555
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The Metcalfe Hotel by Gray Collection is a charming boutique hotel located in a great area. The staff provides exceptional service, contributing to a welcoming atmosphere. Guests appreciate the lovely, clean, and comfortable rooms, which offer early check-in and late check-out options. The Nespresso coffee pods and maker in the room are a pleasant surprise, and the quick ice service adds to the convenience. The lobby features cozy sofas, a library filled with books, and a beautiful skylight that enhances the decor. The Cocotte restaurant is noted as excellent by guests. While some visitors had issues retrieving lost items, the hotel management has addressed concerns and offered compensation, showing their commitment to guest satisfaction. The hotel is a gem in Ottawa, with many guests planning to return in the future, despite the absence of a pool or spa. Overall, visitors had a very positive and pleasurable stay at this well-maintained hotel.