The Metcalfe Hotel by Gray Collection

Name: The Metcalfe Hotel by Gray Collection
Address: 123 Metcalfe St, Ottawa, Ontario, K1P 5L9, Canada
Telephone: (613) 231-6555
Price range: $$
Rating: 4.3

$$$ • Gluten-Free

123 Metcalfe St, Ottawa
(613) 231-6555

About The Metcalfe Hotel by Gray Collection

The Metcalfe Hotel by Gray Collection is a charming boutique hotel located in a great area. The staff provides exceptional service, contributing to a welcoming atmosphere. Guests appreciate the lovely, clean, and comfortable rooms, which offer early check-in and late check-out options. The Nespresso coffee pods and maker in the room are a pleasant surprise, and the quick ice service adds to the convenience. The lobby features cozy sofas, a library filled with books, and a beautiful skylight that enhances the decor. The Cocotte restaurant is noted as excellent by guests.

The hotel offers a quiet and classy atmosphere, a rare find in the bustling center core of Ottawa. The location is unbeatable, just a 2-minute walk from Parliament Hill. The staff radiates pride and enthusiasm, smiling and busy helping guests, surpassing even some of the big name hotels. Highly recommend the Metcalfe Hotel for anyone looking for a welcoming, charming, and exceptional stay in Ottawa.

The rooms are well-appointed, with a king-size bed and fridge. The bathroom features a nice and big shower with two shower heads and a window that can be opened to let the steam out. The hotel also provides Le Labo bath products, which guests have praised. While some visitors had issues retrieving lost items, the hotel management has addressed concerns and offered compensation, showing their commitment to guest satisfaction.