Urban Element

855 Industrial Ave Unit 12, Ottawa
(613) 722-0885

Recent Reviews

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Jeannette St Jacques

We had the absolute pleasure of working with Urban Element for our son's rehearsal dinner (July 10, 2025) and I cannot say enough good things about the experience. From start to finish, they were outstanding.
The food was spectacular-though it wasn't a sit-down dinner, the combination of beautifully passed appetizers and a thoughtfully curated grazing table made for a truly elevated experience. The passed bites were served with impeccable timing and care, while the grazing table offered a stunning variety that guests couldn't get enough of.
Every bite was beautifully crafted, bursting with flavour, and presented with elegance and creativity. Guests kept commenting on how each item was more delicious than the last. It was re fined, exciting and absolutely memorable - nothing typical or expected about it. People are still taking about the food!
But just as impressive was the level of service. The entire team was professional, warm, and attentive, making everyone feel cared for and special.
Every detail was thoughtfully executed, and the event ran like clockwork. Urban Element not only met our expectations - they far exceeded them. It's rare to find a team that combines culinary excellence with such genuine hospitality and seamless organization.
We HIGHLY recommend Urban Element to anyone planning an event - don't walk, run to book them! They are truly exceptional, and we are so grateful for the unforgettable experience they created.
thank you so much Carley and your team for the memory!
Jeannette St-Jacques

Monica Rawlek Elizondo

Could not recommend Urban Element more highly. The team is incredible, fun, accommodating, and kind. Their service is consistently exceptional AND they make incredible food. I would recommend them to anyone and everyone. In fact, I would recommend you find any excuse to work with their team.

Tracy Lacelle

I placed a large order from the frozen food menu last week. I will start with what we did not enjoy... The Potato & Leek soup was good, the potato to leek ratio and the texture was perfect however, a bit too much onion and garlic and could have used a pinch more salt but I enjoyed it nonetheless. Now on to the GOOD stuff - Roasted Chicken thighs were cooked to perfection, paired with cabbage and potatoes that were amazing. Beef Lasagna was my son's favorite and he did not want to share lol. BBQ pulled pork Mac and Cheese was my favorite and was exceptional!! Even my picky daughter was amazed. Tonight we will indulge in Sweet Potato & Brocolli Mac & Cheese. The packaging and cooking instructions were clear and concise. Being a hockey mom has it's own challenges and dinner is often one of them and takeout has become a norm for us. Well... not anymore. Having these frozen dinners available, my kids can pop them in the oven and have dinner before I get home to run them to their hockey practices or games. I will definetely be a return customer (in fact I've already placed my sencond order)!! I can't wait to test the desserts!!

marie butternut

Our family fully enjoyed Urban Element’s turkey dinner. The portions were substantial, more than enough for 8 people to have healthy servings and there were even left overs for guests to take home. The turkey breast, duck confit turkey leg, the variety of sides and desert were all equally delicious. Will definitely order again and highly recommend to others. Thank you

Grace Vigneron

Had their Christmas Dinner delivered. It was delicious, portions were generous and there was a wide variety of dishes. Thank you for such a great meal!

Erin Grevatt

Thoroughly enjoy having meals prepared for me each week as a treat!

Lillian Kitcher

We have been ordering from Urban Element consistently over the last two years and have enjoyed each and every impressive creation. The ordering is seamless, the delivery is always on time and the packaging is well thought out. Portions are generous and the flavours are delightful.Our most recent experience was the ricotta stuffed meatballs with creamy polenta, caesar salad and cinnamon apple cake. So delicious!We will continue to order and enjoy your meals and refer our friends to order.We want to express our gratitude for creating such a wonderful foodie experience that we can enjoy in the comforts of our home!

Nicole C

Rarely do you find such an amazing mix of great food and convenience. We have been getting the prepared dinners since the Urban Element started offering them during the pandemic. I can honestly say that have all been delicious, sometimes to the point that I’ve asked for the recipe or requested that the items be offered as part of their cooking classes! If you’re looking for great food, delivered to your front door and all you have to do is heat it up, look no further!

Samantha Church

Ordered UrbanElement@home and it was an amazing meal! Very generous portions and thoughtfully put together. Great value for money.

sarah korycka

Urban Element catered for our wedding in September of this year. We are so incredibly happy with our choice. From the very beginning, our coordinator Emily was absolutely amazing to work with. She was so easy to communicate with,she was attentive to every detail, every single request I made, she answered every single one of my millions of questions.We communicated throughout the year through countless of emails (sometimes paragraphs long as we were discussing so many logistics), she took care of all the rentals, and all our worries, she thought of things that didn't cross my mind, she was always professional, attentive, clear, knowledgable and offered help every step of the way.Our day would not have been as amazing as it was without her, we are eternally grateful.The day of was amazing, from the coordination, to the service, the bartending and the food, everything was completely perfect. Our guests raved about both the cocktail hour and about their dinner. The food was incredible andthe staff catered so attentively to our guests.If you're looking for a company that will provide a professional, elegant, classy and delicious catering service I cannot recommend Urban Element enough.

Anik Roy

Elite BMW hired this very competent and wonderful team to cater our event at the Canada Aviation and Space Museum. Our event was an absolute success. The staff was courteous, our food/treats were delicious. From the first time I spoke with Sarah, our communication and organization together gelled. I Recommend this catering company for your next event for sure!!

Stéphanie Bossé

We are eternally grateful to Urban Element for their outstanding catering services at our wedding. They were attentive to our needs, responsive, professional, and delivered a service that felt unique to us. The food was amazing! So much so, that we have guests that are still talking about their meals, even several months later. If you are newly engaged, don’t think twice. Urban Element will provide you with the food quality and service you need for your big day to go without a hitch.

Kate Bernhardt

Urban Element catered our cocktail style wedding this summer. The staff at Urban Element are incredible! Everyone was so kind and professional. We got so many compliments about the staff and the food at the wedding (especially the late night food!!).

Emily Walsh

We worked with Carley and her team at Urban Element for our November 2021 wedding and I have nothing but great things to say! Planning a wedding during COVID certainly made things trickier sometimes, but Urban Element never missed a beat. Communication was top notch and Carley was extremely friendly and responsive, answering all our questions and never hesitating to hop on a call to work things through. The day-of service went above and beyond. From setup to helping with decor, Carley and her team were beyond helpful. The food itself was AMAZING. We did appetizers and a two course meal, and we got nothing but rave reviews from our guests. Absolutely delicious! Urban Element's attention to detail, ensuring all our guests who had dietary restrictions were taken care of, was really appreciated, and the staff was incredibly friendly. If you're looking for a wedding caterer, I would absolutely recommend reaching out to Urban Element!

Oliver T

Absolutely amazing virtual dinner / tasting event! Super delicious food and a great way to taste and learn about some of the Ottawa area’s best food offerings (we got to try hummingbird chocolate and Cada Dia Tequila) as well as learn some tasting and cooking techniques from the experts. A great way to spend a Saturday evening! Looking forward to the next one :D

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