Since 2012 My friends and I make the pilgrimage to Ottata in June 24th a yearly tradition we do from Montreal, we wouldn't do this if the food wasn't worth it, their burgers are amongst the best , fresh ingredients and great portions, friendliest service each time we go. Only con is parking and the fact it's a 2 hour drive, somethings are worth the extra effort.
Faeze Asadi
Honestly I’ve been expecting more from works, It was my first visit and the staff seems to be bored and tired.
We tried blue cheese and sexy burger, both we didn’t like at all, i think it would be better to just stick to regular mushroom burger or juicy burger. By the way I enjoyed my lemonade. Honestly, I’ve been expecting more from Works. It was my first visit, and the staff seems to be bored and tired.
We tried the blue cheese and sexy burger, both of which we didn’t like at all. I think it would be better to just stick to the regular mushroom burger or juicy burger. By the way, I enjoyed my lemonade.
Justin Wah Kan
Good burgers
Melanie
The Works has been a staple now in Ottawa for a long while. The food is still good with overpriced but yummy milkshakes but I gave 3 stars because I ordered wagyu beef and it was cooked to a dry crumb. They should reconsider it as an option if they don't know how to cook it. The poutine had curds only on top, none on bottom with wet/soggy fries and the gravy was so watery I had to literally pour it out into another dish, avoid it. The sweet potato fries were good but didn't come with side dip. Of the 4 of us, one was brought a water until the 2nd asked, then the 3rd asked and finally myself. Rule is ALWAYS BRING EVERYONE WATER, don't make 4 trips. Especially after we already paid and consumed milkshakes all around, you're making service very inefficient. Chicken Club was excellent, lots of protein. Side of broccoli also well cooked. Mushroom burger excellent as was vegan burger. Microtrash wasn't removed from the table. I think they could use additional training. It should be better food/prices for the cost, otherwise take the cost down at least 20% and I would go 5 stars. No desserts or alcohol our bill was $40 p.p.
Sandra
My friend and I came here for a late lunch. Our waiter was very friendly and the food was fantastic.
Victoriah K Haince
Service is intolerably slow. The door is flooded with uber eats drivers. Priority service seems to be on delivery out rather than dine in. Good food, just disappointing experience eating out as a family. We have asked for the rest of our food to go..,,
Leo Snow Paws
Always a good spot to get a good burger. Most of the time it can be pretty quiet, but sometimes you can get a bit of a rowdy crowd and with my autism it can be hard to handle sometimes. So I would recommend you poke your nose in, see what the vibe is and maybe enjoy a burger. Food is excellent and staff is always friendly.
___ lafontz
Worst customer service ever, they take way too long to prepare the food !!! Dont go there !!! Horrible service !!!
Hiba Burqan
Perfect food The fries were real potatoes The onion rings were real onions
Alex
I came for the first time in 7+ years and it’s disappointing how much the quality of their food has gotten worse. This used to be one of the best burger restaurant chains but it’s nowhere close to how it used to be.
The food isn’t bad but it’s nowhere near as good as it used to be especially for the price. I will say, the service is still good and the restaurant itself looks great at least.
Excellent selection, priced at a OK price. But the size of the burgers are huge. Super friendly staff! The Tragically burger is the best on the menu 👍
Aiden Fitzgerald
We had an amazing time! The food and ambiance was excellent and we had impeccable service thanks to Tania!
Royan
Went in the restaurant on a weekday and the whole place was empty with just the staff, let’s just say it took 38 min to receive 2 burgers with fries. As I waited 4 delivery folks came to take their delivery. On what planet does two burgers take 38 min after ordering? Don’t know if the manager or staff heard me complain to my wife about the delivery drivers and my food arriving cause I got a load of fries (maybe for compensation for making me wait 38 min). Regardless it seemed like the delivery drivers were more of a priority than a customer who made the effort to come and sit in a building that The Works rents. The whole time in the 38 min the server came once just to give the condiments, no effort to ask if we need anything or why it’s taking so long.
Roberta Thompson
Dropped in here while running errands and I loved it. Had a great burger and sassy drink.
Jacinta Marion Stringer
Great food and great staff!
Very fast and friendly! Had the son of a beech burger with chicken and it was delicious! The tower o rings is another favourite of mine to have when we go there.
Since 2012 My friends and I make the pilgrimage to Ottata in June 24th a yearly tradition we do from Montreal, we wouldn't do this if the food wasn't worth it, their burgers are amongst the best , fresh ingredients and great portions, friendliest service each time we go. Only con is parking and the fact it's a 2 hour drive, somethings are worth the extra effort.
Honestly I’ve been expecting more from works,
It was my first visit and the staff seems to be bored and tired.
We tried blue cheese and sexy burger, both we didn’t like at all, i think it would be better to just stick to regular mushroom burger or juicy burger.
By the way I enjoyed my lemonade. Honestly, I’ve been expecting more from Works.
It was my first visit, and the staff seems to be bored and tired.
We tried the blue cheese and sexy burger, both of which we didn’t like at all. I think it would be better to just stick to the regular mushroom burger or juicy burger.
By the way, I enjoyed my lemonade.
Good burgers
The Works has been a staple now in Ottawa for a long while. The food is still good with overpriced but yummy milkshakes but I gave 3 stars because I ordered wagyu beef and it was cooked to a dry crumb. They should reconsider it as an option if they don't know how to cook it. The poutine had curds only on top, none on bottom with wet/soggy fries and the gravy was so watery I had to literally pour it out into another dish, avoid it. The sweet potato fries were good but didn't come with side dip. Of the 4 of us, one was brought a water until the 2nd asked, then the 3rd asked and finally myself. Rule is ALWAYS BRING EVERYONE WATER, don't make 4 trips. Especially after we already paid and consumed milkshakes all around, you're making service very inefficient. Chicken Club was excellent, lots of protein. Side of broccoli also well cooked. Mushroom burger excellent as was vegan burger. Microtrash wasn't removed from the table. I think they could use additional training. It should be better food/prices for the cost, otherwise take the cost down at least 20% and I would go 5 stars. No desserts or alcohol our bill was $40 p.p.
My friend and I came here for a late lunch. Our waiter was very friendly and the food was fantastic.
Service is intolerably slow. The door is flooded with uber eats drivers. Priority service seems to be on delivery out rather than dine in. Good food, just disappointing experience eating out as a family. We have asked for the rest of our food to go..,,
Always a good spot to get a good burger. Most of the time it can be pretty quiet, but sometimes you can get a bit of a rowdy crowd and with my autism it can be hard to handle sometimes. So I would recommend you poke your nose in, see what the vibe is and maybe enjoy a burger. Food is excellent and staff is always friendly.
Worst customer service ever, they take way too long to prepare the food !!! Dont go there !!! Horrible service !!!
Perfect food
The fries were real potatoes
The onion rings were real onions
I came for the first time in 7+ years and it’s disappointing how much the quality of their food has gotten worse. This used to be one of the best burger restaurant chains but it’s nowhere close to how it used to be.
The food isn’t bad but it’s nowhere near as good as it used to be especially for the price. I will say, the service is still good and the restaurant itself looks great at least.
Restaurantji Recommends
Excellent selection, priced at a OK price. But the size of the burgers are huge. Super friendly staff! The Tragically burger is the best on the menu 👍
We had an amazing time! The food and ambiance was excellent and we had impeccable service thanks to Tania!
Went in the restaurant on a weekday and the whole place was empty with just the staff, let’s just say it took 38 min to receive 2 burgers with fries. As I waited 4 delivery folks came to take their delivery. On what planet does two burgers take 38 min after ordering? Don’t know if the manager or staff heard me complain to my wife about the delivery drivers and my food arriving cause I got a load of fries (maybe for compensation for making me wait 38 min). Regardless it seemed like the delivery drivers were more of a priority than a customer who made the effort to come and sit in a building that The Works rents. The whole time in the 38 min the server came once just to give the condiments, no effort to ask if we need anything or why it’s taking so long.
Dropped in here while running errands and I loved it. Had a great burger and sassy drink.
Great food and great staff!
Very fast and friendly! Had the son of a beech burger with chicken and it was delicious! The tower o rings is another favourite of mine to have when we go there.
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