The Works Craft Burgers & Beer

2525 Bank St, Ottawa
(613) 247-0406

Recent Reviews

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Bill Trillo

Sherry is amazing server makes you feel comfortable

Atmosphere: 5

Food: 5

Service: 5

Christine Longpre

Sheri was great! Super friendly and so patient with my little one. 😀 Great recommendations too.

Kid-friendliness: Super kind to my son.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Measuring Cups, Burger

aly khalaf

Loved the vibe, the food, the waitress was really nice

Atmosphere: 5

Food: 5

Service: 5

Pamela

Great experience, great atmosphere 😀

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Burger

big ol poppa 53 3xog

This was a good burger .packed with lots of flavor and had raw jalapeños they didn't have picked ones nice touch ,the onion rings were wooooo so good

Atmosphere: 3

Food: 4

Service: 3

Michel Mbee

I was served today by a wonderful server I forgot exactly what her name was. But I think she had red hair. The wait for my food was very short and I got exactly what I expected. The waitress did a great job hosting.

Ps I think her name was Vanessa.

Atmosphere: 5

Food: 5

Service: 5

Vish Iyer

Food was great as always. Special thanks to our Australian server, Keira who was awesome, super-polite, and took such great care of us! Special kudos to her!!

Vegetarian options: They have different options for vegetarian patties. Any burger can be substituted with one of the vegetarian patty, And the shakes are amazing!!

Kid-friendliness: Our server was kind enough to provide my 6-year old with a coloring sheet and some crayons, which kept my kid occupied!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger, Sweet Potato Fries

Zite Omatic

We had a bad experience at our previous favorite burger joint. We decided on going to this place to check it out after several years of not eating there.

The service was not only fast and efficient the young server litterally brightened our day. I forgot to ask for her name but she was a bubbly aussi with pink hair and she turned our entire day around. We never had to ask for anything as she made sure we were taken care of. If I were the manager of this location I'd be giving this young lady a raise!

The food was fantastic. I used to find the works a bit expensive but it seems like the prices are more reasonable now. I suggest the "piggy boy" I think it was called. It was so dang good!

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Piggy, Burger and Fries

Leo C.

Me and my 2 boys went here for a late lunch on a Sunday afternoon. The server, Keira, greeted us and we ordered drinks. The Creemore Crist Pilsner was quite good and the chocolate milk came in a cool measuring cup.
The burgers were excellent (mine was vegetarian) and the fries were nice & crispy. My youngest also got some ice cream (nearly a sundae) from his kids meal.
We had a great time and the service was attentive & friendly. We'll certainly be coming back!

Vegetarian options: They have the Impossible Burger, fake cheese & bacon

Dietary restrictions: Gluten-free buns available

Kid-friendliness: Kids meal options with fun games on the menu

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Onion Rings, Burger and Fries

Jason McGillivray

Wasn't the best experience that I've had. The inside took me by surprise, not appealing to eat a meal. Service was slow. The burger was over cooked and turned into a big pile of meat and bun.

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Burger, Burger and Fries

Jon Ruby

VANESSA!!!

Atmosphere: 5

Food: 5

Service: 5

Giuseppe Di Trapani

Vanessa was a great server. Helpful with explaining the food and always had a smile.

Parking: C

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Burger and Fries

andertonforza

We had a very long wait of about an hour, just to get 3 orders of burgers and fries. But to be fair, there was only one server on shift. But once we got the food, it was fantastic and was one of the best burgers I've ever had. None of us had any complaints about the food. The restaurant could use a little updating though, especially the bathrooms.

Dietary restrictions: They have gluten free buns

Atmosphere: 3

Food: 5

Service: 3

Recommended dishes: Burger and Salad, Burger, Hamburgers, Buns, Burger and Fries

Nhan Cao

Great burger, fries and drinks.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Burger, Burger and Fries

Red Stiletto

Sheri was a super star! Being the only server on staff, with a busy attendance, she was so sweet and considerate. Not to mention she makes great shakes! Kudos to the cook as well, it was honestly the best grilled chicken burger I've ever had. Thanks for everyone's hard work :)

Atmosphere: 3

Food: 5

Service: 5

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The Works Craft Burgers & Beer

2525 Bank St, Ottawa, ON K1T 1P1
(613) 247-0406