The older man who works here will absolutely not stand down if he gets your order wrong, it was awkward. Nothing like feeling gaslit in the morning.
Adrianna Palomino
I would like to drop a review for the older indian guy from this place. I am not sure what his name is, but he has incredible customer service. He is always happy and makes me feel like an actual customer. The rest of the stuff is also friendly and eager to provide great customer service, and their service is timely.
Tim Hortons will always provide you with a nostalgic donut of your choosing however this review is not about the food, but about the staff working here..Despite the hostile environment that trails in from the Rideau street entrance right next to this location; there is one member of staff that makes this my favourite timmies in the city.I do not recall his name, but no matter who you are; this short cheerful man will gladly call you friend and ask you how you are. He's all smiles, kindness, and glee.If they don't have something in stock he's so sorry about it (as if it's his fault), no matter how ridiculous my tea order is he doesn't bat an eye.He handles everything with a smile and charisma, no matter how bad my day is this guy always makes me cheer up even just a little bit. That goes a long way.
Atmosphere: 1
Food: 5
Service: 5
Lucas Hiscocks
The service at this location is without a doubt the best I've ever experienced. Even if the line is ten people long, it doesn't take more than a couple minutes for them to get to you, and they'll have your food ready in no time at all. The selection is great as well, and the staff are kind and sociable.
Brenna Chamberlain
They got my order wrong. Charged me for something more expensive. Didn’t even make what I wanted. When I tried to get it corrected they were super rude about it. Disappointed.
Atmosphere: 1
Service: 1
Christine C
Every time I bought timbits here, it's always missing a few and it's always one employee that does this. I ordered a 20pack timbits, chocolate and old fashion plain. There was 9 of each kind, so I know this is done on purpose. And the guy ahead of me also had an error in his order and he came back for it, I should've checked mine before leaving cause it was the same guy that served me.
Atmosphere: 1
Food: 1
Service: 2
Haitham Banyameen
This branch the worker are rud and bad servic5
Frank Farhan
Rude workers and very bad
Service: 1
M.Ahsan Akhlaque
There's a chance of seeing sketchy people and drug addicts near this stand in the evening. I prefer the tims right outside the mall.
Was in to get a coffee and watched the supervisor cross contaminate food.If you have a peanut allergy stay away from here is anyone knows the owner I would welcome a chat as when I told the supervisor how un safe she was being she was argumentative and lied to my face about throwing out the bad food.
Atmosphere: 1
Food: 1
Service: 1
mohdazeem uddins
I have ordered egg and cheese farmer wrap and cappuccino person took my order and he forgot to give me till 10 minutes when I asked them they started preparing my order and and when I took my order I asked for egg n cheese farmers wrap and don't know they put some thing like meat in my wrap I have realised that while I am eating waste service this guys are providing to the customers
Atmosphere: 1
Food: 1
Service: 1
Amartya Ghosal
Food and beverages are standard. They always have a variety of cakes, pastries, and snacking options. The coffee is normal, nothing special. I loved the croissant and blueberry cakes! The service is quick!
Atmosphere: 4
Food: 4
Service: 5
Chau Duong
The owner is Indian and he’s super rude.I saw he has a bad attitude toward a black employee.All the Indian employees only speak their language and isolate the other employees.Not recommended.
Atmosphere: 1
Food: 1
Service: 1
Fenny Rosita
I always ordered from Tim’s. Staff always nice and friendlyy. Usually on Saturday less people in the queue but today was exceptional. I decided to orders from apps.I thought will be faster than waiting in the queue. I was wrong. One of customers was talking to one of employees and telling them about her mobile orders via apps. I cant believe what I heard from one of the employees told to the customer that “doesn’t mean you order from mobile apps that you can get faster than people queueing” and what’s the point of us as customers ordering from the mobile apps if you can’t get our orders on time. Do you have a timeline for orders pick up? I wasn’t sure. Anyways, I was shocked that usually the staff was nice and friendly became very rude. You get cheap coffee with cheap service.
Staff is not friendly, mistakes on orders happen
Atmosphere: 1
Food: 1
Service: 1
The older man who works here will absolutely not stand down if he gets your order wrong, it was awkward. Nothing like feeling gaslit in the morning.
I would like to drop a review for the older indian guy from this place. I am not sure what his name is, but he has incredible customer service. He is always happy and makes me feel like an actual customer. The rest of the stuff is also friendly and eager to provide great customer service, and their service is timely.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donut, Potato Wedges, Egg Mcmuffin
Tim Hortons will always provide you with a nostalgic donut of your choosing however this review is not about the food, but about the staff working here..Despite the hostile environment that trails in from the Rideau street entrance right next to this location; there is one member of staff that makes this my favourite timmies in the city.I do not recall his name, but no matter who you are; this short cheerful man will gladly call you friend and ask you how you are. He's all smiles, kindness, and glee.If they don't have something in stock he's so sorry about it (as if it's his fault), no matter how ridiculous my tea order is he doesn't bat an eye.He handles everything with a smile and charisma, no matter how bad my day is this guy always makes me cheer up even just a little bit. That goes a long way.
Atmosphere: 1
Food: 5
Service: 5
The service at this location is without a doubt the best I've ever experienced. Even if the line is ten people long, it doesn't take more than a couple minutes for them to get to you, and they'll have your food ready in no time at all. The selection is great as well, and the staff are kind and sociable.
They got my order wrong. Charged me for something more expensive. Didn’t even make what I wanted. When I tried to get it corrected they were super rude about it. Disappointed.
Atmosphere: 1
Service: 1
Every time I bought timbits here, it's always missing a few and it's always one employee that does this. I ordered a 20pack timbits, chocolate and old fashion plain. There was 9 of each kind, so I know this is done on purpose. And the guy ahead of me also had an error in his order and he came back for it, I should've checked mine before leaving cause it was the same guy that served me.
Atmosphere: 1
Food: 1
Service: 2
This branch the worker are rud and bad servic5
Rude workers and very bad
Service: 1
There's a chance of seeing sketchy people and drug addicts near this stand in the evening. I prefer the tims right outside the mall.
Atmosphere: 1
Food: 3
Service: 3
Restaurantji Recommends
Was in to get a coffee and watched the supervisor cross contaminate food.If you have a peanut allergy stay away from here is anyone knows the owner I would welcome a chat as when I told the supervisor how un safe she was being she was argumentative and lied to my face about throwing out the bad food.
Atmosphere: 1
Food: 1
Service: 1
I have ordered egg and cheese farmer wrap and cappuccino person took my order and he forgot to give me till 10 minutes when I asked them they started preparing my order and and when I took my order I asked for egg n cheese farmers wrap and don't know they put some thing like meat in my wrap I have realised that while I am eating waste service this guys are providing to the customers
Atmosphere: 1
Food: 1
Service: 1
Food and beverages are standard. They always have a variety of cakes, pastries, and snacking options. The coffee is normal, nothing special. I loved the croissant and blueberry cakes! The service is quick!
Atmosphere: 4
Food: 4
Service: 5
The owner is Indian and he’s super rude.I saw he has a bad attitude toward a black employee.All the Indian employees only speak their language and isolate the other employees.Not recommended.
Atmosphere: 1
Food: 1
Service: 1
I always ordered from Tim’s. Staff always nice and friendlyy. Usually on Saturday less people in the queue but today was exceptional. I decided to orders from apps.I thought will be faster than waiting in the queue. I was wrong. One of customers was talking to one of employees and telling them about her mobile orders via apps. I cant believe what I heard from one of the employees told to the customer that “doesn’t mean you order from mobile apps that you can get faster than people queueing” and what’s the point of us as customers ordering from the mobile apps if you can’t get our orders on time. Do you have a timeline for orders pick up? I wasn’t sure. Anyways, I was shocked that usually the staff was nice and friendly became very rude. You get cheap coffee with cheap service.
Atmosphere: 1
Food: 2
Service: 1