Worst service ever seen, they added bacon to the egg wrap. How the heck they can do that. Now I will not be able to trust Tim Hortons again for food. Drinks are okay.
Amanda Law
Once again this location has disappointed me. For a third time they have messed up my order after I ordered at the kiosk and made me wait much too long.
NY
Thanks for your service...Really friendly crew and high quality service,,, appreciated especially for Mahek has been taking care of customer in this location.
Vicky Saini
Very friendly staff. Great service.
Francesco D.
This is my favourite location, everyone is very friendly and I enjoy coming here at least once a day
William Jean-Louis
One of the better Tim's locations. Very friendly staff, and I've never had to wait too long for my mobile order (it's usually ready before I even get in the restaurant). I can probably count on one hand how many mistakes they've made with my orders over the past decade.
Atmosphere: 3
Food: 4
Service: 5
Steffen “Steff” Wytenburg
This location is pretty but doesn't seem practical.
There were 2 employees working. One is working cash, taking orders and keeping the flow of customers paying.
This would mean the other is running between fulfilling orders, drive through, online orders and Prep, packages and ensuring all elements used to accomplish this are ready condition . You are going to be waiting a very long time, and with pretty bad/sad characters. As the people around you are, for a most part, in the same situation and fed up.
I'm sure there are some sort of staffing issues with stores like Tim's. But that says something to the owners of these stores.
The problem with that is, obviously that they just don't care, less money for workers equals more money for owners.
So stop. Everyone needs to just stop going and cite the need for accurate, proficient, tasty, fresh, safe and prompt service. If the company is open then basic service should solve this.
Atmosphere: 3
Food: 2
Service: 1
Stephanie Brownlee
This is my Timmies of choice! There is a fantastic employee there, I know her as Kat. I put in my mobile order and by the time I have walked 2 doors down on my break, she has my Steeped Tea ready for me with pants on (a sleeve). She is always greeting me with a smile and a little heart on the lid. Great Timmies, great employees.
Kat was awesome, great worker, great attitude and the food was awesome, if she's not a manager yet that should definitely be her next position 👍 thanks Kat 🤙
Parking: Good
Kid-friendliness: Good
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Coffee & Donuts
Anton Fernando
Generally a better spot compare to other filthy Tim hortons in west ottawa. Service is good, staff is friendly. Good to see at least 1 or 2 Canadian born so called real Canadians in the staff, otherwise the staff will remind me of a fish market in India. So 3 stars, room to improve.
Émile GK
Tim hortons! You owe me lettuce and tomatoes! And that hashbrown I also paid for. Where was it! I got to work and only had a sad sandwich and my extra hashbrown was missing. Such a sad day, I wanted to cry. :'(
Atmosphere: 1
Food: 1
Service: 1
Mohammad Chowdhury
Traffic is little confusing due to construction, Restaurant environment compromise that, excellent service and food
Atmosphere: 4
Food: 4
Service: 5
ray ell
Weakest coffee around like they reuse the coffee plus horrible customer service just flat out rude
The nicest crew
Pretty good wait time is always quite a while
Worst service ever seen, they added bacon to the egg wrap. How the heck they can do that. Now I will not be able to trust Tim Hortons again for food. Drinks are okay.
Once again this location has disappointed me. For a third time they have messed up my order after I ordered at the kiosk and made me wait much too long.
Thanks for your service...Really friendly crew and high quality service,,, appreciated especially for Mahek has been taking care of customer in this location.
Very friendly staff. Great service.
This is my favourite location, everyone is very friendly and I enjoy coming here at least once a day
One of the better Tim's locations. Very friendly staff, and I've never had to wait too long for my mobile order (it's usually ready before I even get in the restaurant). I can probably count on one hand how many mistakes they've made with my orders over the past decade.
Atmosphere: 3
Food: 4
Service: 5
This location is pretty but doesn't seem practical.
There were 2 employees working. One is working cash, taking orders and keeping the flow of customers paying.
This would mean the other is running between fulfilling orders, drive through, online orders and Prep, packages and ensuring all elements used to accomplish this are ready condition . You are going to be waiting a very long time, and with pretty bad/sad characters. As the people around you are, for a most part, in the same situation and fed up.
I'm sure there are some sort of staffing issues with stores like Tim's. But that says something to the owners of these stores.
The problem with that is, obviously that they just don't care, less money for workers equals more money for owners.
So stop. Everyone needs to just stop going and cite the need for accurate, proficient, tasty, fresh, safe and prompt service. If the company is open then basic service should solve this.
Atmosphere: 3
Food: 2
Service: 1
This is my Timmies of choice! There is a fantastic employee there, I know her as Kat. I put in my mobile order and by the time I have walked 2 doors down on my break, she has my Steeped Tea ready for me with pants on (a sleeve). She is always greeting me with a smile and a little heart on the lid.
Great Timmies, great employees.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Kat was awesome, great worker, great attitude and the food was awesome, if she's not a manager yet that should definitely be her next position 👍 thanks Kat 🤙
Parking: Good
Kid-friendliness: Good
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Coffee & Donuts
Generally a better spot compare to other filthy Tim hortons in west ottawa. Service is good, staff is friendly. Good to see at least 1 or 2 Canadian born so called real Canadians in the staff, otherwise the staff will remind me of a fish market in India. So 3 stars, room to improve.
Tim hortons! You owe me lettuce and tomatoes! And that hashbrown I also paid for. Where was it! I got to work and only had a sad sandwich and my extra hashbrown was missing. Such a sad day, I wanted to cry. :'(
Atmosphere: 1
Food: 1
Service: 1
Traffic is little confusing due to construction, Restaurant environment compromise that, excellent service and food
Atmosphere: 4
Food: 4
Service: 5
Weakest coffee around like they reuse the coffee plus horrible customer service just flat out rude
Atmosphere: 1
Food: 1
Service: 1
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