Tim Hortons

993 Richmond Rd, Ottawa
(613) 725-3275

Recent Reviews

Andrew Thompson

Went here this morning to get coffee and some food before I headed to work and let me tell you the drive thru lady was super rude and slow messed my order up! I had to come in and place my order in the end it took forever and there was only 3 other ppl in the store and 2 employees and odd car going threw the drive thru the time wait for service was unreal and never coming back here again.

Atmosphere: 1

Food: 3

Service: 1

Andy trembley

I was hear on Tuesday March 12 at 5:15pm Horrible. No chicken for wraps at this time a day not good for Customers. And not much donuts as well garbage can should be clean more often to

Muzik Fan (Barb Boire)

Classic Timmy's; great coffee and yummy snacks. Homey atmosphere.

Atmosphere: 4

Food: 5

Service: 4

bhupinder singh

Awesome place with great environment all

Atmosphere: 5

Food: 5

Service: 5

Paris Bola

Almost 1 week, every day I drive here and they say: no Decaf. I have allergy to cofein and i need Decaf cappuccino. No any excuse, you should satisfy your customers.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Coffee & Donuts

Stacey Doroszkiewicz

Drive-thru is great for in-and-out. The staff here work hard and always serve with a smile regardless of how busy. At times, seems short of selection and understaffed...... I stop by randomly and think this is mostly due to inconsistency in peak times. The work on the O-train has sort of stalled near this location which is probably a large reason as to the inconsistencies in busy times.Seems like a great location to sit in a corner with a laptop and grab a bite to eat :)

Atmosphere: 5

Food: 5

Service: 5

Yo Yo

really bad customer service here at night the 2 pakistani ladies were rude and didnt use my coupon for just a french vanilla

Karam Al-Siyaby

Came in through drive-thru and was fairly quick moving through it, I ordered the chicken parm flat bread, it was hot and delicious!Vegetarian options: Various vegetarian options especially the bakery itemsParking: Limited number of spotsKid-friendliness: Kids are welcomedWheelchair accessibility: Wheelchair ramp as well as door buttons

Atmosphere: 3

Food: 4

Service: 4

Rene Champagne

The service is

Atmosphere: 4

Food: 4

Service: 4

Julia Goodman

Very pleasant staff.

Patrick F

What can I say, this is one of the only Tim's open Christmas Day

Pat Warner

My coffee date stood me up.Food and coffee good as always.

Atmosphere: 4

Food: 5

Service: 4

Miranda Seguin

I mean, it seems something always sucks at this location when I go. Unfortunately it's the closest to me. Today, half my timbits were hard and not enjoyable. Then there were a few with the paper attached lol why?! See photo. Anyways. Blah. Go elsewhere. We will do without in the future.

Atmosphere: 2

Food: 1

Service: 3

Abdulazeez AL-Saeed

Worst customer services I have seen at a Tim Hortons location before, owner should really consider getting new staff, where in earth where yelling at a customer is

Service: 1

Steve Gingras

Food and service is ok at this Tim Hortons'. The place is quite dirty due to some of the clientele. The worse problem is the constant moving of tables by seniors and not putting them back. The table near the front entrance has four tables pushed together with ten chairs around the tables. If your going to move tables,put them back Someone is going to get hurt some day tripping on the chairs they leave in the aisles.

Atmosphere: 3

Food: 3

Service: 3

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