Tim Hortons

1406 Prince of Wales Dr, Ottawa
(613) 727-1772

Recent Reviews

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khushi gaba

Recently, I went to this location for the first time. The lady before me was Canadian and ordered Iced Capp and got one. I was right next to her and ordered the same thing, however, they denied to serve me iced capp as stated they do not service iced capp. Upon confronting that they just serviced the same thing to lady before me, i never got satisfied answer. This was totally Racist and Disrespectful 🤷🏻‍♀️

Service: 1

Natasha I

Vanshika and lav were so amazing!! Very kind and great service! Excellent!!

Vegetarian options: They were good!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Everything Bagel Belt Sandwich, Croissant, Bagels, Donuts

Oluwakayode Esan

For a quick bit off the road, this is the best place to visit.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Everything Bagel Belt Sandwich, Croissant, Donuts

Finding Gnomey

The staff at this location are wild. I rarely ever give a bad review but the staff especially the male staff are just terribly rude slow forgetful and always making weed jokes or saying something inappropriate

Atmosphere: 1

Food: 1

Service: 1

James Simpson

Got a 50 box of timbits, but only ordered 20. Thanks timmies

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Egg Sandwich with Hashbrowns, Donuts

Loveleen Kaur

I love how they make everyone feel welcomed esp. Vanshika. You guys need more managers like her💗

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagels

Dr. Catherine Gow

The entire time I waited in line, the dairy / drink machine was beeping. Ignited by all staff including a young man wearing a beard cover who walked in and out of the back (repeatedly removing his beard cover as he walked in the back and pulling it back up
When he walked out) awful management!

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Bagels

N Ippolito

Really dirty restaurant at the time both inside and outside. Lots of garbage in addition to very slow service.

Atmosphere: 2

Food: 2

Service: 2

Lavesh Nama Kamalesh

Place is always dirty, grill doesnt work and never has rice. So half the items are missing from the menu. the items that are there are cold and bland. terrible place

Atmosphere: 1

Food: 1

Service: 2

Matthew Barr

Ordered a BLT with Chipotle, explain to me why I got half a croissant with lettuce, potato wedges, herb and garlic cream cheese and Chipotle??? What even the hell is this? There were only 3 people in this Timmy's so it was definitely ment to be my order.

Atmosphere: 3

Food: 1

Service: 1

Susan Mickus

Very pleasant and nice staff. Provided info on types of drinks. Other staff member Provided sleeve for hot drinks. Everything was tasty.

Parking: Prince of Wales and Meadowlands
Lots of spaces. Not a drive thru.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Bagels, Donuts

Mk

Did not fill my ice cap all the way

Krishna Raviteja Maddali

Good place

Atmosphere: 5

Food: 5

Service: 5

Fridge Turtle

For a national multi-billion dollar corporation such as Tim Horton's, "Canada's Coffee", being hilariously understaffed is hugely disappointing. Three staff tasked with working the front of store at 9am on a weekday in the nation's capital. I ordered on the mobile app, and upon walking in discovered there were 10+ other people who had already paid and were also waiting for food. I waited for FIFTEEN MINUTES for a small hot chocolate and muffin. Not once did the employees check the Mobile Orders because they were absolutely swamped with the rest of the customers. I had to request my meal from the employees three times because they were simply too busy dealing with the standard, regular, expected morning rush in the nation's capital.

Do better, Tim Horton's. Hire employees. Staff properly. Then you won't have one-star reviews like this.

Atmosphere: 1

Food: 4

Service: 1

Suzanne Lemieux

This restaurant is noisy. The employees are friendly and efficient...

Atmosphere: 1

Food: 3

Service: 5

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