Tim Hortons
330 Queen St, Ottawa
(613) 232-5021
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
They never are open later at night when advertised on Google maps.
Atmosphere: 1
Food: 2
Service: 1
I come here a lot, always great service and good food.
Atmosphere: 5
Food: 5
Service: 5
Espresso machine out of service for more than 3 weeks.
Service: 1
This place is amazing. I had a big order in this weekend and they managed it so well. The team of the this Tim Horton is amazing. The customer service is so good and as well as quality of food. i am recommending this place to everyone.
Atmosphere: 5
Food: 5
Service: 5
Unfortunately this Tim Hortons chooses to make up hours of operation and refused service to myself and another person almost 20min before closing, as well went so far as to make an excuse that someone inside opened the doors which is how we got into the OPENED SHOP.
Saturdays operation hours are to 5pm.
Not between 4:30 to 5:00pm as they said.
NOT EVERYTHING YOU SAY IS TRUE... I could have called bylaw. You could have even received a fine between 500$-5000$.
Every Saturday, whoever reads this, place an order 5 min to 5:00pm for a sandwich.
Would you care to comment Tim Hortons franchise operator as to what your operating hours are again. Perhaps post them on your door.
Perhaps make up an excuse like, oh it was a misunderstanding.
If these people at this Tim Hortons try this with you, record them and report them to bylaw.
Call 311, and someone will be happy to slap a fine on them.
I would have called that day, I promise, but I was in a rush.
Very bad!!!!! ☝️
I'm not interested in your compensation, you can keep it. Instead you can keep the business operating when it should be rather than employees flat out refusing service to customers during hours of operation. Shows the character of the people that work here.
Dishonest!
Atmosphere: 1
Food: 1
Service: 1
Waited for 45 min for two sandwiches. Was told we needed to “check in” at the counter before they started to make mobile order.
Tim Hortons at 330 Queen Street consistently delivers an outstanding experience with its friendly service, quality food, and clean, welcoming environment. Every visit feels personal, like when the staff had remembered my name and handed me my French Vanilla with a smile, even during the morning rush. The food is always fresh and satisfying, whether it’s a hot breakfast wrap, a Turkey Bacon Club sandwich, or a box of classic Timbits (the chocolate‑glazed ones are a must!). The cozy seating, free Wi‑Fi, and spotless dining area make it an easy choice for a quick bite or a relaxing coffee break.
Atmosphere: 5
Food: 5
Service: 5
I waited in a line for 15 mins for cold food. For the price there is much better food avaliable
Atmosphere: 2
Food: 2
Service: 2
Closes at 9pm and they wouldn’t make me any type of food at 7:40pm. They claim it’s because they are closing soon. Crazy
I just went to pick up donuts today and was absolutely disgusted to see fruit flies all over the baked goods. Even worse, the employee working there didn’t acknowledge or do anything about it. It’s shocking to see such a lack of cleanliness and care, especially when serving food to customers!
Atmosphere: 1
Food: 1
Restaurantji Recommends
Service was fast and efficient. Store looked clean. I took a decaf coffee and I’m used to them making it with an espresso and I think this one was regular coffee. Nothing wrong with that but it tasted a bit burnt. Close to my hotel so I find it very convenient
Had a great experience in this place. I had a big order but they managed it so well. Thanks to the members and specially to the the manager of this store. She was really kind and good at her work.
Atmosphere: 5
Food: 5
Service: 5
I was surprised long line up, I expect receive my food longtime but within 5minuts I had everything they are amazing.
Atmosphere: 5
Food: 5
Service: 5
Today is a busy day because of Canada Day,very long line up,and only 4 employees working inside, waited over 15 mins to order.😆😇
Atmosphere: 2
Food: 4
Service: 2
Where to begin. Let me just warn you, don't go at 8pm, or maybe skip this location altogether. They are already closing up at 8. They had to brew a new pot so I thought it would be great. I left with 2 regular coffees. Sat down to enjoy and had to dump them out. One was dark grey with floating oily bits, the other, almost black, same bits. Couldn't even stomach a mouthful. Washrooms were police-taped off. Every glass surface was filthy. Need to know anything else?
Atmosphere: 1
Food: 1
Service: 1
Loading...