Tim Hortons
1611 Bank St, Ottawa
(613) 260-1440
Recent Reviews
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I actively avoided this Tim Hortons as I work up the street for quite some time due to bad service I’d received several times. I decided to give it another chance today. I asked for a sausage and egg breakfast sandwich x2 with no bread because I cannot eat the bread. I received what is in the photo? Certainly not sausage and I can’t even eat the cheese as they decided to put it on the bottom and then put hot eggs on top. Guess I’ve learned my lesson. Don’t give this Tim Hortons a try again. I never have this issue at any other Tim Hortons but this one..
Atmosphere: 1
Food: 1
Service: 1
I've been served bad b4 from the employee's of tim Horton but this time is the worst, I waited half hour to get my coffee after asking few times and waited longer to get my sandwich which was sitting on the counter until I asked again for it, I forgot to mention they were about 5 personnel not doing anything at this time 😑.
I will never come back again to this place, very disappointed
I will rated -0. 1 star
Good location but alot of construction going on around, so can be difficult to get in.
Atmosphere: 4
Food: 5
Service: 5
This location has lovely staff but cafe is worn down and was dirty. Quite a high amount of traffic-people coming in and out and it gets loud inside. Area isn't the best, seems a bit rough and there were 4 cop cars parked outside watching/waiting for something for over an hour. Doesn't feel like a safe part of Ottawa and roads/drivers, construction here are insane. Unfortunately, not the best location to relax.
Atmosphere: 2
Food: 3
Service: 5
Gaurav assisted me today and gave me the best service I could have ever received. Very kind and helpful. 10/10 service. He deserves a big raise!
Atmosphere: 5
Food: 5
Service: 5
The best time Horton and best workers
Atmosphere: 5
Food: 5
Service: 5
Perfect Customer Service. Amazing employees and the store was clean
Atmosphere: 5
Food: 5
Service: 5
Perfect customer service
Atmosphere: 5
Food: 5
Service: 5
Prateek is the best worker at tims. I usually come on Saturday night Prateek, Randeep and Preet serve me with great smile and Customer service.
Atmosphere: 5
Food: 5
Service: 5
I want to take a moment to appreciate the incredible service provided by Preet and Randeep during the night shifts at Tim Hortons. Every time I stop by late at night, they greet customers with a warm attitude and handle orders quickly and accurately. It’s always a pleasant experience because of their hard work. Every time I visit during late hours, they are consistently friendly, efficient, and hardworking. Great job to both of them.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The service was too fast and all staff members are very friendly and professional l. The food is really good and fresh. I love this tim.
Atmosphere: 5
Food: 5
Service: 5
People are very nice . Like this place
Especially Navdeep and Harmeet
Atmosphere: 5
Food: 5
Service: 5
Its my meeting point to have a fun with my friends by ordering best coffee and old fashion timbits.
Long waiting time and bad service. Employees aren't not well trained
Atmosphere: 1
Food: 1
Service: 1
Ordered through drive through the person taking my order was very rude and impatient with me since I asked him to repeat himself due to me not hearing and understanding what he was saying because of the mic quality and his accent. When I got my food it was very stale bland and dry. Not only am I not going to this Tim hortons but I will NEVER go to Tim hortons again it’s a shame how downhill this company has gone. This is also my first and hopefully only negative google review which speaks to my anger and dissatisfaction/disappointment.
Atmosphere: 1
Food: 1
Service: 1
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