Tim Hortons

1611 Bank St, Ottawa
(613) 260-1440

Recent Reviews

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Shaunna S

I actively avoided this Tim Hortons as I work up the street for quite some time due to bad service I’d received several times. I decided to give it another chance today. I asked for a sausage and egg breakfast sandwich x2 with no bread because I cannot eat the bread. I received what is in the photo? Certainly not sausage and I can’t even eat the cheese as they decided to put it on the bottom and then put hot eggs on top. Guess I’ve learned my lesson. Don’t give this Tim Hortons a try again. I never have this issue at any other Tim Hortons but this one..

Atmosphere: 1

Food: 1

Service: 1

Vivianne DAOUD

I've been served bad b4 from the employee's of tim Horton but this time is the worst, I waited half hour to get my coffee after asking few times and waited longer to get my sandwich which was sitting on the counter until I asked again for it, I forgot to mention they were about 5 personnel not doing anything at this time 😑.
I will never come back again to this place, very disappointed
I will rated -0. 1 star

Asheley Jolicoeur

Good location but alot of construction going on around, so can be difficult to get in.

Atmosphere: 4

Food: 5

Service: 5

B Fox

This location has lovely staff but cafe is worn down and was dirty. Quite a high amount of traffic-people coming in and out and it gets loud inside. Area isn't the best, seems a bit rough and there were 4 cop cars parked outside watching/waiting for something for over an hour. Doesn't feel like a safe part of Ottawa and roads/drivers, construction here are insane. Unfortunately, not the best location to relax.

Atmosphere: 2

Food: 3

Service: 5

Ruby Roobster

Gaurav assisted me today and gave me the best service I could have ever received. Very kind and helpful. 10/10 service. He deserves a big raise!

Atmosphere: 5

Food: 5

Service: 5

Mahmoud Shouha

The best time Horton and best workers

Atmosphere: 5

Food: 5

Service: 5

Ronak joshi

Perfect Customer Service. Amazing employees and the store was clean

Atmosphere: 5

Food: 5

Service: 5

Annick Blondin

Perfect customer service

Atmosphere: 5

Food: 5

Service: 5

Pawan Kumar

Prateek is the best worker at tims. I usually come on Saturday night Prateek, Randeep and Preet serve me with great smile and Customer service.

Atmosphere: 5

Food: 5

Service: 5

Subham Saini

I want to take a moment to appreciate the incredible service provided by Preet and Randeep during the night shifts at Tim Hortons. Every time I stop by late at night, they greet customers with a warm attitude and handle orders quickly and accurately. It’s always a pleasant experience because of their hard work. Every time I visit during late hours, they are consistently friendly, efficient, and hardworking. Great job to both of them.

Atmosphere: 5

Food: 5

Service: 5

omar osman

The service was too fast and all staff members are very friendly and professional l. The food is really good and fresh. I love this tim.

Atmosphere: 5

Food: 5

Service: 5

Ali Mohammed

People are very nice . Like this place
Especially Navdeep and Harmeet

Atmosphere: 5

Food: 5

Service: 5

Mohamed Gedi

Its my meeting point to have a fun with my friends by ordering best coffee and old fashion timbits.

Mahamoud Mohamed

Long waiting time and bad service. Employees aren't not well trained

Atmosphere: 1

Food: 1

Service: 1

Nj Dude

Ordered through drive through the person taking my order was very rude and impatient with me since I asked him to repeat himself due to me not hearing and understanding what he was saying because of the mic quality and his accent. When I got my food it was very stale bland and dry. Not only am I not going to this Tim hortons but I will NEVER go to Tim hortons again it’s a shame how downhill this company has gone. This is also my first and hopefully only negative google review which speaks to my anger and dissatisfaction/disappointment.

Atmosphere: 1

Food: 1

Service: 1

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