Tim Hortons

1610 Walkley Rd, Ottawa
(613) 731-9236

Recent Reviews

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Jess Dent

Almost everytime i order a french vanilla it is never full. I will no longer be ordering from here. Shouldnt have to tell them daily to make sure its filled correctly.

ZEINAB AWAD

They are the best branch, friendly staff, great coffee, and fast service.. love them 💕

Yassin Hussein

The staff at this Tim Hortons are great, they always work hard and try their best to keep things moving while working efficiently as a team. Goes for morning staff and night staff.

Jess, Bonney and others create a warm environment and are very pleasing every time I go get a coffee.

However, being forced to wait outside in the wind, snow and rain is just terrible. Management forcing them to remove standing room inside the establishment was a horrible decision and they must have lost business for it.

Atmosphere: 1

Food: 3

Service: 5

Tania Milosevic

I have tried 3 different drinks here recently (white hot chocolate, hot chocolate, and French vanilla with espresso ), and they just don't taste right when I go here. It's dirty in there. You can no longer go inside to order, but they do have a walk-up window. The staff seem unfriendly. I think there must be new ownership because the service used to be so much better here a couple of years ago. Oh, and there's no menu to order from.

Atmosphere: 1

Food: 1

Service: 1

John C

Came in today at 5:15 and the location was not staffed despite Google Maps saying it was open today

Othman Gebara

Juuust Perfect 1050 pm and they're open for my Triple Triple bawdd

Atmosphere: 5

Food: 5

Service: 5

rev Dianela

Im so disappointed the staff is very rude.. i order a coffee she almost threw my coffee and she very rude the way she talk..i order in the nice way but she so rude..

Nikolai Sobinov

Horrible place, horrible staff. They wouldn’t even let us wait for an uber inside (while drinking the coffee we bought there), even though there were no other customers and it was pouring outside.

Atmosphere: 1

Food: 2

Service: 1

sohail yousufzai

I came @ 5:10am in the morning and waited for a while in front of monitor in drive through as in the Google map it showed open 5:am in week days and 5:30 in the weekend also the monitor was on so no one responded than I drove to the window and knocked a team member came and said we open @ 5:30 it's confusing and waist of time for customers they should update their timeing on Google map and also if they are not working they should have turned off the monitor
Thanks

Jacqueline Paul

Drive thru is open at 530 but they didn't feel like opening until 630. I doubled checked the hours before i went. Otherwise I would have gone to the one at Conroy and Walkley - they actually serve their customers

Atmosphere: 1

Food: 1

Service: 1

Facine Ishimwe

Fast but lack of food, most of the time no crassants…

Food: 1

Service: 5

Seb Lecuyer

They don't let you walk inside anymore. You have to order at a window, and they take forever to serve customers. Plus there's a wasp infestation outside of the order window. On top of this they also mess up my order most of the time. I'll be going to a different location from now on.

Atmosphere: 1

Service: 1

Kelsey Brady

They closed the walk in area and now take one order at a time and fully fulfill the order before helping the next person. Takes 1/2hr to get a tea and donut.

Atmosphere: 1

Service: 2

Silver Springs

You can no longer enter this location. There is now a walk up window like the drive through window on the opposite side. There is a massive wasp infestation at the window where you have to order. There is no safe area to not get stung. I will no longer be going to this Tim Hortons for this reason. LET YOUR CUSTOMERS INSIDE!
Also, I ordered a bagel BELT (bacon, egg, lettuce, tomato) and it took the girl working there 3 attempts to make a bagel with 4 things on it. How do you seriously mess that up?!?

Atmosphere: 1

Food: 3

Service: 1

Kayla Ackehurst

NEW ORDER WINDOW IS DANGEROUS!
They recently renovated where there is no inside anymore and need to walk up to the window.
I have been harrased by people sitting outside the order window, there is a wasp infeststion by the window, there is no line so everyone's just hovering over each other at the window waiting for someone to notice us inside.
Winter is coming, this is going to be more dangerous than it is. Drive through windows are for CARS not people.
This is madness
I love the staff tho.

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