Tim Hortons

1950 Walkley Rd, Ottawa
(613) 738-7942

Recent Reviews

Sort by
Kc Wong

Drive thru staff is cheerful everytime i go there. Thanks for the great service

Atmosphere: 4

Food: 4

Service: 5

Kyle

Ordered a prompted sessional item at 1 pm on a weekend and was told that there was no pumpkin spice, Ya I'm good, I stopped going along time ago due to a strong decline, but this just seals the deal. I'll take my business elsewhere.

deepu johnson

Great service by the overnight crew,
Happy people

Service: 5

Jessica Short

I have visited this location a few times in the past few weeks and, while at the Tim Hortons side, I noticed that one of the younger employees is really trying their best, but the supervisor continues to yell at them and embarrass them in front of customers. From what I saw, the employee didn’t do anything wrong, yet they were still being treated this way. It’s very uncomfortable to witness, and you can clearly see how much it affects the employee. A better approach would be for management to take employees aside to discuss concerns privately instead of attacking them on the spot. Honestly, seeing this happen at Tim Hortons ruined my mood first thing in the morning.

Atmosphere: 1

Food: 5

Service: 4

Kuljeet Singh

Always a great stop to get a fresh coffee. Specially when you don’t have to say your order. Thanks to Pam for always remembering my order.

Atmosphere: 5

Food: 5

Service: 5

summer gauthier

the new morning people in drive thru are extremely rude i couldn’t add two timbits to my order when i was at the window??

D Hynders

I enjoy being called Dear and darling. Don't get rid of the lady working the drive thru speaker. If anything give her a raise. Old school employee . We need more of this

Hassan R

Bad customer service

Atmosphere: 1

Food: 1

Service: 1

William B

Rude workers no organization always wrong order or the right order with cup half full absolutely ridiculous bring back the staff pre covid!!!

Atmosphere: 1

Food: 1

Service: 1

Gurjeet Kaur

It was great visiting, place was really clean. Pam served me and was very polite and friendly. Thanks for your great service.

Atmosphere: 5

Food: 5

Service: 5

Steven Hunter

Out of all the Tim Hortons the staff at this particular store is fantastic. They are quick, efficient, and friendly.

Atmosphere: 5

Food: 5

Service: 5

Wyhd

Pam was really nice and sweet, I was with my mum on wheelchair Pam helped me with bringing my food and coffee to my car. Great service. Thanks

Robb Kerr

Very clean… you are greeted warmly and service is efficient with everyone assigned tasks. Even with a line you won’t wait long.

This is in sharp contrast to other franchises. I commend the Gilsons and the management here for creating a great place to stop.

Atmosphere: 4

Food: 4

Service: 4

Bruce Bassman

Like our federal gov Tims used to be great until it was taken over by a globalist corporation.

Grace Ittusardjuat

My husband tried to used his birthday gift with the app he paid it throught the self checkout it went through and the workers at the counter said that his name or order never went through and when he check his offer it was gone and the worker was very rude to my husband and he wanted his gift through the app and it went through and then the worker said he never ordered and yet his offer is gone after using the self check out and very rude staff

Atmosphere: 1

Food: 1

Service: 1

Loading...