Tim Hortons

423 Cumberland St, Ottawa
(613) 789-6444

Recent Reviews

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James B. Homuth

Friendly staff, great customer service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Dan

There are no names for food at shelves. Woman who has served me, didn't understand what I want to get after I said it 4 times, and gave me a wrong thing

Iz

If you want the staff to use their bare hands to put ice in your iced coffee then this is the place for you.

Service: 1

Brandon

Pretty slow service 99% of the time, I do wish this would improve. However, they are nice and constantly have to deal with the drug users in the area so I do applaud the workers for their efforts.

Atmosphere: 1

Food: 4

Service: 4

Zack Palmer

Was standing in the front of the line for 5 minutes, there were two that couldve helped and one hiding in the back. Decided to not bother as I was in a rush, just wanted a muffin.

Atmosphere: 1

Service: 1

Biakcin Tial

Tim Horton use to be very good and the food and the donut were fresh. The package were good before idk why but these day the package are horrible put the donut in a bag instead of a donut box. It all get messy and look ugly. No hate tho I just wish it can get better and I still love my ice cap ????

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Donuts

Tanya Baisoya

The customer service at this place is horrible. They gave me a wrong order and kept arguing with me instead of solving the problem. That’s definitely not the service you want. On top of that, the girls working that shift kept talking about me in front of me. The staff is very incompetent. Very disappointed!

Atmosphere: 1

Food: 1

Service: 1

mohammed tayeb naili

No cleanliness, no professionalism, it's a quick service (cuz there's no tables) but no enough employees and when people apply for a job, they say no !

Atmosphere: 1

Food: 1

Service: 1

Yvonne Mariane

Messy/dirty. No excuse ("oh we were busy all day"): Quick cleanups in a TH take LITERALLY 1-2 MINUTES often LESS and should be done WHENEVER NEEDED and usually ARE, but not in this place last time I went. I guess there are no trays, so you get served up in a bag. Luved the location and classy decor so came for a light meal and it felt like I was in a truck stop.

Mahmoud Altmmo

Not bad

RUFUS ROY

Why is there no washroom for the customers at this location ? I've never seen any other tim hortons doing this.

Atmosphere: 1

Food: 1

Service: 1

paul butler

Always a line up, but moves fairly quickly, food is well Timmy's food

Atmosphere: 3

Food: 4

Service: 4

Megha Dixit

I m visit here last night first time I like there services and coffee I ordered ice coffee and there is a one men his name mohit his behaviour is very good and very soft . He has a quality of best and good employee thank you mohit and tim hortons for your amazing services I m come here again and again

Atmosphere: 5

Food: 5

Service: 5

Emma Blandin

Small place with no tables to sit.
Being French, I had to speak in English and the cashier made no effort to try to understand me and I ended up not being able to take what I wanted.
Prices always remain the same as in other Tim Hortons.

Atmosphere: 3

Food: 5

Service: 3

Annie S

Don’t order tea, they have broken my bag open the past 4 times in a row making it undrinkable.

Atmosphere: 1

Food: 1

Service: 3

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