Tim Hortons
423 Cumberland St, Ottawa
(613) 789-6444
Recent Reviews
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Perfect
Atmosphere: 5
Food: 5
Service: 5
I’m really disappointed with this Tim Hortons location. They are never available for mobile pickup orders. Even when the store is open until 11 PM, the app always says they’re unavailable and won’t accept any pickup orders. It’s extremely inconvenient—especially when you’re trying to save time or avoid waiting in long lines. Tim Hortons needs to fix this issue or at least update their hours accurately so customers know what to expect.
Gaurav is an amazing person. It's very rare to see a smiling and kind face behind the counter these days, treasure him 😊
Atmosphere: 5
Food: 5
Service: 5
Staff is amazing and super fast . I tried cilantro wrap, it was yummy.
Atmosphere: 5
Food: 5
Service: 5
There was a literal poop in the enterence. Please get some security. For the safety of the staff and guests.
Atmosphere: 1
Food: 3
Service: 5
Great service, accurate orders, and a positive attitude every visit. One of the crew members Teja is always welcoming and stays calm even during the busiest times. Best Tim Hortons!
Atmosphere: 5
Food: 5
Service: 5
Had a good experience.
Atmosphere: 5
Food: 5
Service: 5
Awesome experience!
Considering the location and how busy the store is, the staff does a great job with orders and being friendly.
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service and fresh food
Atmosphere: 5
Food: 5
Service: 5
The staff handle pressure calmly,keeping service consistent even during busy mornings.Also follow hygiene and safety standards carefully, reflecting true professionalism.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Open early.
Atmosphere: 5
Food: 5
Service: 5
After a 12 hour shift I wanted a good timmy’s to eat, I went there and asked for a chilli the lady there told me they don’t have food at this time only drinks and sweets, that’s really disappointing, should always have food when you’re open! Came my way for ntg
Atmosphere: 1
Food: 1
Service: 1
Best tim Hortons,
Always perfect coffee
Atmosphere: 5
Food: 5
Service: 5
refused to serve me and lied to me saying they’re closing in 5 mins when they were open for another 20 minutes
Atmosphere: 1
Service: 1
The little fireplace has been turned off, never to turn on again. Yet it hasn't been removed. It's still on the wall, acting as a sad reminder of the fall of Tim Hortons. The inside is barren, depressing. Nothing warm or homely. Overworked staff try to make the best with ingredients whose quality decreases each day. A true race to the bottom. Yet Tim Hortons continues because people, me included, feel nostalgic for a coffee chain that died long ago.
Atmosphere: 1
Food: 1
Service: 1
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