Tim Hortons

372 Hunt Club Rd, Ottawa
(613) 736-7498

Recent Reviews

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Lesley Holmes

Amazing location! Fast and friendly service!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon Egg English Muffin

Yagna Bhavsar

The worst tim hortons I have ever seen Period

Improvements needed in all ways. Starting with handing out correct orders. Put more staff during rush hours. These guys have never seen the cars lining up outside their store. Never coming back.

Atmosphere: 1

Food: 3

Service: 1

extra email

Just avoid this one in particular. Their business hours are always wrong

Doloresse Le Mangouero

The service is very slow, ordering from the after-sales service requires you to order on the online application since no one seems to decide to take the order, arriving at the window we are still left waiting.
We order 1 coffee 2 cream 2 sugar another 3 3 and we are given the 2 2 and she arrives with an iced coffee instead of the 3 3.
In the not gifted genre I don't know how to read...

You can see that the employees don't want to be there.

To flee!!!!

Atmosphere: 1

Food: 1

Service: 1

Youness Benz

Disservice! Evening employees don't seem to want to work

Atmosphere: 1

Food: 1

Service: 1

EM Marine

OLD POST REMOVED: OPH WARNING for Hepatitis, food contaminated.

Lance Brazeau

Waited 5 mins with employees ignoring us and decided to move on since there were no employees left in view to take our order.

Atmosphere: 1

Service: 1

MANVIR SINGH

I went to drive thru and waited for 4-5mins at speaker to order as no one was taking orders as usual. The place wasn’t busy at all. I ordered potato wedges and Tea. Tea was completely cold and no sugar in it. I asked for 3 sugars. Also, I got half empty bowl of Potato wedges which were not at all fresh. It was so hard to chew. Standards are very low for this tim hortons and staff is unprofessional. I waited 10-15 mins just to get half bowl of potato wedges I was expecting fresh wedges for that much time waiting.

Atmosphere: 4

Food: 1

Service: 1

Charlie Brown

Waited at the counter for 10 minutes while the employee chatted with someone and didn't even acknowledge me. I left without ordering.

Atmosphere: 1

Service: 1

elhadi UX

3 times I want to take espresso coffee at this location and they said machine broken no espresso coffee.

Service: 1

Houssam Zarhouni

Food is good , but service is awful they don’t even smile , bathrooms are 🤮🤮🤢

Atmosphere: 1

Food: 5

Service: 2

Chris Michos

If you want hep A this is the place for you

Atmosphere: 1

Food: 1

Service: 1

Kaitlynn Whitby

Unfortunately this isn’t the first time my partner and I have had a bad experience at this Tim Hortans. But today.. topped it! We decided to go inside since you can’t trust the drive thru staff to care or care to get your order right. First, the inside of this place is filthy. Second the employees at this tim hortans are disrespectful and could care less about customers and service. When I placed my order i ordered 2 pin wheels and asked them to please be heated in the oven as I know that’s how they are supposed to be heated up. The male employee said “no problem” and took my food to the back of the store. He passed the oven completely. I watched him but my food in the microwave. He came back to give me my food, lied and said they were put in the oven. I gave them back and he ripped the back out of my hand and said “ I’m not dealing with you anymore” and when a manager was asked for I was told “ she’s gone” and then all the sudden out of no where she appeared. The manager told me this is something she goes through all the time and “ they just don’t listen”. I can’t trust any Tim hortans to take my order correctly, make it correct and have any customer service. I am NEVER going back to this place.

Also, be aware this location has Hepatitis. STAY Away for all reasons!

Also, there automated doors for the handicap are broken and have always been!

There is no care for customers at all!!

Wheelchair accessibility: Doors do not work.

Atmosphere: 1

Food: 1

Service: 1

General Robert E. Lee

Horrible bacterial bath! Filthy dirty and zero screening for disease. Hep A.

Atmosphere: 1

Food: 1

Service: 1

Danny Hayes

These people are amazing. They show that they care about their job and their customers. They're kind friendly, they go above and beyond, and they're just great, great people..

Atmosphere: 5

Food: 5

Service: 5

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