Tim Hortons
372 Hunt Club Rd, Ottawa
(613) 736-7498
Recent Reviews
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Since this Tim Hortons is on my way, I come here regularly five days a week before going to work. I usually drink a hot latte, but for the past 4–5 days I’ve been told that the latte machine is out of order. As a frequent customer, I would like to ask: is there no manager or authorized person taking care of this? This is a coffee shop, and constantly saying “the latte machine is broken” is not really acceptable. I kindly ask that this issue be addressed.
Atmosphere: 5
Food: 5
Service: 2
Way to go legendary Hep A. Timmies! Your staff failed to count 20 timbits and put only 15… time to add math to the training modules!
Atmosphere: 1
Food: 2
Service: 2
Extremely slow moving staff, forgot half the order.
Atmosphere: 1
Food: 3
Service: 1
This is good place for coffee and waiting of international passengers to drop off at airport or pick if flight delays.
Only washroom is bad smell.
Atmosphere: 3
Food: 4
I had a great experience at this Tim Hortons! Dilpreet provided wonderful service. she was friendly, polite, and very attentive. She even gave me a muffin, which was such a kind gesture. It made my visit even nicer knowing she’s also my neighbour. Thank you, Dilpreet, for the great service and positive energy!
Food: 5
Service: 5
The female on sandwich bar used her gloved hands (that are used to make our food) to fix and adjust her messy bun. Following touching her hair, she did not change her gloves and proceeded to touch our food. With that, 5 out of 6 staff were leaning and socializing with each other while the one female staff on cash worked very diligently to serve me. She had wonderful customer and was prompt considering her co workers were doing nothing.
Hope no one comes here for food unless you want contaminated hair food :)
Atmosphere: 1
Food: 1
Service: 1
Great customer service, I'm highly satisfied with the staff and the food as well, just wanted to give a special thanks to the beautiful Dilpreet 🌹
Food: 5
The worst tim Horton I’ve ever visit in my life. 10 minute waiting time in drive thru even for 2 cars and i just order a glass of water. Even water she gave me is hot
Atmosphere: 1
Food: 1
Service: 1
The washroom urinals are not hygienically clean.
Bathrooms are always disgusting, food is usually messed up, staff is unprofessional.
Always disappointing
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Not always accurate, understandable when your trying to hear some yelling into a mic with engines in the backround and a Tim Hortons full of people. Food is good but they run out fast at busy times of the day.
Good staff also. They don't try to pretend they didn't see you for 10 minutes like some locations do. Got to get a donut at 3-4am theyre so good!
Atmosphere: 3
Food: 4
Service: 5
MANDEEP KAUR VERY SMILING LAUGHING SERVICE AWESOME SO NICE GOOD WISHES TO HER AND ALL STAFF MAKE NICE CHAI LATTE THANKS
Waited at the drive thru screen for 5 mins and finally somebody responded
Service: 1
Dilpreet she is amazing she served me the fresh coffee ..Highly recommend this location , Good job Dilpreet ..If you are in rush and you need fresh coffee go for this location
Atmosphere: 5
Food: 5
Service: 5
Terrible service, inattentive staff and very disrespectful.
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