Tim Hortons
2495 Bank St Unit 19, Ottawa
(613) 521-0884
Recent Reviews
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I strongly suggest fix the equipment so they don’t give a beeping sound continuously. It is very annoying. Unless you want to discourage people from keep sitting in Tim Hortons with laptops
Atmosphere: 1
Food: 5
Service: 5
The service is fast and accurate. Great location.
Atmosphere: 5
Food: 5
Service: 5
Very poor maintained
Atmosphere: 1
Food: 1
Service: 2
The staff here are by far the best out there, had an incident occur here with my wallet and the staff handled it with such grace and helped me through the whole process, very impressed!
Service: 5
I ordered hot chocolate small as usual but there is water in it, instead of milk, honestly dissatisfied
Atmosphere: 2
Food: 1
Service: 5
They don’t offer chamomile tea, because the owner was too cheap to upgrade the machine
Atmosphere: 1
Food: 1
Service: 1
Very good service and amicable employees! Clean all around inside the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Service was really great, the workers were super nice and fast. The loaded veggie wrap is amazing and their white hot chocolate with chai tea bag is super delicious!
Atmosphere: 5
Food: 5
Service: 5
As a highly rated Google contributor. I absolutely love this Tim Hortons. Every day 2 times a day I grab my coffee and dessert. It’s because of Brenda I return. Her positive energy helps me start my day and the team never makes a mistake. Brenda makes me feel like every coffee is worth the trip. She’s absolutely a loving soul. And that team is always so friendly!! Starbucks lost me to this Tim Hortons!!
Atmosphere: 5
Food: 5
Service: 5
The site is due for renewal
The bathroom is very tight and not well let and needed a clean up
Atmosphere: 2
Food: 4
Service: 4
Restaurantji Recommends
Quick, pleasant employees.
Atmosphere: 5
Food: 4
Service: 5
Had the best service today.
They are really understaffed and trying their best with online orders and customers. Owners please look into the store once in a while!!
Atmosphere: 5
Food: 5
Service: 5
September 2025
Usually pretty consistent to have food and coffee at Tim Hortons, but today it was a little different. The coffee was excellent, but my bagel wasn't toasted and super delicious as it always was. Service was fast and friendly.
Atmosphere: 4
Food: 3
Service: 5
Very nice staff, hard working and deserve a lot of credit. I like getting my baked goods and cold brew from here because it’s always fresh! Must try and very clean.
Atmosphere: 5
Food: 5
Service: 5
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