Tim Hortons

3224 Hawthorne Rd, Ottawa
(613) 733-1555

Recent Reviews

Jaimie Hill

Was in the bathroom.. employee was using bathroom as well and left without washing their hands...effin nasty

Atmosphere: 1

Food: 1

Service: 1

Camryn Nunn

The food is your standard typical Tim Hortons but the service is laughable. Has to be the worst I've ever been to. Myself and my coworkers saddly go here often to refresh on drinks and the customer service is what honestly cracks us up on how bad it is. Should really be embarrassed. The drivethru workers never great you, rarely say anything, roll there eyes or just have no manners it's shocking. My favorite memory so far was having one of your workers throw napkins into my vehicle for some unknown reason... didnt even order food. management should really be embarrassed if these are your standards.

Atmosphere: 1

Food: 4

Service: 1

Sylvain Cyr

Service more slow then everAnd property is dirty as hell, and to save money they removed the garbage binsWheelchair accessibility: Positive point, ease of access for wheelchair

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Donuts

Michael K

Can't even make a Bagel BELT. No effort put into the smallest thing. I am done with Tim Hortons all together. So fustrating when the easiest food to make (a sandwich) is messed up.

Food: 1

Jacob Matheson

Extremely fast service in my experience

Atmosphere: 3

Food: 5

Service: 5

Ekam Chahal

Vegetarian options: Very bad service and food they not not making properly

Food: 1

Service: 1

harvey jacob

this tim hortons should be closed down. worse service, i ever experience. Ask for butter get cream cheese. that's why you two guys were laughing at the window 6:15 am good Friday March 29,2024

Atmosphere: 1

Food: 1

Service: 1

Harry preet

i visit this place almost everyday when i m working , its really wonderful staff and place just the manager need to learn more politeness and i know everyone is working really hard but have some kinda or sort of politeness maybe it will look nice ?

Atmosphere: 5

Food: 5

Service: 1

Sean Annett

Would be better if it was open every day I work weekends and it's hit or miss to see it

Atmosphere: 3

Food: 5

Service: 3

Riley Crouse

Horrible location: The outside is disgusting with cigarettes, coffee cups, and food waste. I saw a whole pizza on the ground next to the exit and quite a few "disposable vapes" in the parking lotThe service inside leaves a lot to be desired, as they are understaffed and disorganized. While waiting in line, an employee opened a cash to check out an individual in the line.

Atmosphere: 1

Food: 1

Service: 1

Ratan Kaur

Disappointed service most of the morning i order from here but the lady who is on mic I don’t why she is always frustrated and most of time she don’t even understand full order and punch half of items. I read old reviews as well in which most of people wrote about that lady ! I think she is manager as well . I am wondering if she is dealing rudely with customers how she is with tim staff member.It was last week while i was sitting here she came to baker and start yelling at her . I think its the owner’s fault for worst management regarding lots of reviews or may be she get lots of complaints why they aren’t taking any actions on her .Due to her her other staff’s performance got neglected!!!

Service: 1

NewHorizons Ottawa

Worst experience. The staff is so rude and has 0 training on customer service.

Service: 1

Jenna

Great Store!! Fast Service. Great team!

Atmosphere: 5

Food: 5

Service: 5

Abbie McDonald

I tried to get a refund because he didn't give me my donuts and then he yelled at me the manager.

1

They didn’t gimme my

Atmosphere: 1

Food: 5

Service: 1

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