Tim Hortons

200 Sparks St., Ottawa
(613) 422-1317

Recent Reviews

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Paige Runolfson

Sweet special spectacular Sparks street terrific treasure tim horons rocks

Ashwath

I want to take a moment to give a heartfelt shoutout to two truly outstanding team members at this Tim Hortons location—Mariana and Dola. I work just a couple of minutes away, and without fail, I place my mobile order at exactly 12 p.m. every day on my lunch break. Like clockwork, by the time I walk in, my food is already prepared and waiting—without exception.

What amazes me most is how consistently efficient, clean, and professional Mariana and Dola are, especially given how busy this location gets. Despite the fast pace and high volume, they handle the sandwich bar with such grace and attention to detail. My wraps and sandwiches are always perfectly folded, neatly wrapped, and never messy—no grease, no smudges, just spotless, high-standard presentation every single time.

Over time, both Mariana and Dola have come to know me by name and face, and it means a lot. Even when the store is bustling with customers, they manage to spot me and hand over my order with a smile. It’s that kind of personal touch that makes a regular lunch break feel a little more special.

I’ve tried other Tim Hortons in the area, but none compare to the level of care, speed, and quality I experience here—thanks to these two incredible women. Mariana and Dola, you make this location shine, and your work does not go unnoticed. Thank you for your dedication.

Bridget Kim

Food was very fresh,

Kurt

Had good coffee!

Christian Gervais Bass Tournament Angler

Outstanding customer service!

Alioune MBAYE

the cleanest tim hortons I have ever seen
Congratulations to the workers

Atmosphere: 5

Food: 5

Service: 5

Daniel Lepine

This is by far the best Tim Hortons I've ever been to. Of course there will be minor mistakes here and there however, the staff in there operate like an army. They are always working and despite the line ups and mobile orders coming in, everything is done with precision, accuracy, all while being speedy. This is the best Tim Hortons I've ever been to. I've made a edit on the map location. The Google Maps has been showing this location inside the building of 240 sparks street. I've repositioned the pin point om the map. When looking up 200 sparks street, it shows correctly. The address for the Tim hortons is also correct but not when looking up the pin point of the Tim hortons on the maps.

Atmosphere: 5

Food: 5

Service: 5

Stephen Lord

Not bad

Parneet Kaur

Delivery charges should be less. I tried to delivery a few time but total comes to double of order price

Atmosphere: 5

Food: 5

Service: 5

Emily Cooper

Delivery charges should be less. I tried to delivery a few time but total comes to double of order price

Jessica McCauley

great service! near where I work. I enjoy getting my coffee there.

Atmosphere: 5

Food: 5

Service: 5

Selvi J

Really disappointed at this Tims location. First we placed order at the kiosk since the staffs didn’t show up at the billing section. We are not able to place the order for flat pizza properly. So we have ordered for double double and donuts warmed. But we received only plain coffee with no cream N sugar . When we enquired abt this to the staffs he responded that we should not have ordered by kiosk in a rude way . If the kiosk is not taking the Orders properly, then they should notify the customers and put a note over on it . Also they should come to billing section when customer approches . Also they didn’t warmed our muffins. I don’t like the coffee too in this location. Since they are located in the sparks street they are running this branch. Staffs really need training to run the shop and also on how to speak with customers.

Atmosphere: 2

Food: 2

Service: 1

Daniel B.

**SERVICE IS EXCELLENT! but unfortunately Tim Hortons in Ottawa are trying the new lids made out of cardboard. They taste bad, smell like old flour and get soggy, it is obviously a terrible choice, and I wonder if I can get a refund because I will not drink my coffee. As long as they are using these lids, I will go elsewhere for my coffee. Thanks for making my morning very annoying Tim... Who makes these ridiculous choices, arent there some biodegradable plastic solutions instead, seriously?!

Atmosphere: 3

Food: 1

Service: 5

Alexandre JANIN-KEN

We were very poorly received and served. Regarding the quality of the coffee, nothing to say but we simply had a black coffee.

Atmosphere: 2

Food: 4

Service: 1

Rachel Hubert

Un arrêt apprécié

Atmosphere: 4

Food: 5

Service: 5

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