Tim Hortons

275 Slater St., Ottawa
(613) 230-0555

Recent Reviews

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Simranpreet kaur

Communication error at place. We asked for chai latte and girl gave us latte . When we replace the order,it was same as before.Not recommended

Atmosphere: 1

Food: 1

Gurlaal Randhawa

workers don’t understand orders

Atmosphere: 3

Food: 3

Service: 1

Bob Brown

I'm absolutely done with this place.
Do yourself a service and take an extra minute to walk to the Timmy at Slater/Oconner.
You'll end up saving a lot of time and your order not being screwed up....

To the owners : You wanna fix this place? Put a staffer at the cashier who is not gonna move during morning rush. It shouldn't take 10 minutes to get a muffin (and the correct one at that).

Kody Morneau

I've been coming here evey weekday morning for breakfast, for the pass months or so. I've been nothing but impressed by the staff here compared to other Timmy's around town, the service and atmosphere is a 10/10 they always welcome you with a smile and if anything goes wrong they will always put the extra effort in, to make right. So thank you staff for the great service and thank you for starting my morning up right😄

WillowTree

I dont go here for the shitty food. When I order extra chipotle and dont get it that's super disappointing.

Celine Banh

Kavee, is very efficient she knows what I want before I even have to mention it! Especially for the tired mornings this is amazing.

Molly, is just a huge sweetheart she’s always so joyful and friendly and very quick on her feet and she never gets my order wrong!

Enam and Elian are always full of joy and it lightens up the vibes in there!! Such friendly service.

Rebecca, is amazing during a rush I watched her zoom through her orders!

Roshell in

I love this place!!! The staff members are so good and nice always with a smile. I love the atmosphere. I have gone to so many timmis but never felt like this place it brings a good atmosphere every time i go. Which made my everyday coffee stop. I always do mobile and because of the staff i do cash now . I love to have the short talks with the staff before i get my coffee. Just love this place🫶🏼

Atmosphere: 5

Food: 5

Service: 5

Natali

Update to the owner's post - regarding custoemr service.. i made a complaint and NOONE ever contacted me. Furthermore/ noone respondes ti business bureau who is trying yo contact business. And food safety inspector who contacted me/ let me know that it is most likely chemical poisoning from cleaning products..
meaning that employees do not follow safety procedures and let food get contaminated by cleaning products!

I hope dear owner you will try that food eventually. Would be okay if your children got poisoned? Would you close your eyes then???

I got yelled at and got food poisoning there.
So will not recommend to anyone. Huge disappointment in whole chain now - how do they also chose their personnel? Most aggressive?!

Had been served with molded hashbrown this morning.
As i was on the phone i tried ti eat quickly( working mornings..) i got super strong taste of mold and my mought and throat were burning and Irritating.
When asked for a manager , arrived some you g asian girl who has been extremely rude! She called me a liar and was mocking me laughing and saying if i am dying- ( because i was trying to clear my throat!) she can call 911 for my drama..
But she was laughing with her colleagues infront of all customers!!
Its such a shame to get poisoned with the food which cost me 8 CAD(!!) and than some rude employee will try to accuse me that i want to take adavntage of 2 CAD on potential hashbrown refund!

So is it new standard now for service at timmies and serv a molded food?!
I raised my concern asking them to check the food to not serve to other people and especially children.
They just ignored me.
3 hours later i am with the nurse on the phone with food poisoning.
I hope people will read this and not risk to go there to get poisoned and yelled at

Atmosphere: 1

Food: 1

Service: 1

Valeria Alfaro

Took 10 minutes just for one coffee

Atmosphere: 1

Food: 1

Service: 1

Rebecca Hutzan

Order here if you want to be late for meetings. 35 minutes for a chicken sandwich mobile ordered for pick up. Unbelievable.

The saving Grace and additional star is because the staff are very sympathetic and nice. But holy moly... Avoid.

Tammy Wood

I thought that ordering through the app would be simple. I have ordered five times in the last couple of months. Twice there were required substitutions that held up my order for an addition 10 minutes and twice I my order was not completed which wasted 15-20 minutes of my day because they forgot my food completely. The one order that had no issues was a coffee.

Atmosphere: 3

Food: 3

Service: 1

Colin Rideout

Service is consistently slow, bakery shelves are consistently low stock or empty in the morning, especially limited time items. The time spent in line to get a single coffee can be anywhere from 2 to 10 minutes.

Atmosphere: 1

Food: 3

Service: 2

Emma Villegas

We came 5 minutes before closing time and they were still extremely kind.

Atmosphere: 4

Food: 4

Service: 5

Emmanuel Villegas

We came 5 minutes before closing time and they were still extremely kind.

Atmosphere: 4

Food: 4

Service: 5

Kalliopi Balili

The service was quick, friendly and professional!!

Atmosphere: 5

Food: 5

Service: 5

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