Tim Hortons
525 Somerset St W, Ottawa
(613) 565-2629
Recent Reviews
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Wonderful staff!! (shoutout to Naman for going above and beyond)
Atmosphere: 5
Food: 5
Service: 5
The tims on somerset in centretown is a busy one but staff are good try there best to be fast with orders
Food: 4
Service: 4
Used to be an okay place now just bad. Orders made slow and we the customers have to remind them of what we ordered. Also experienced a racist encounter before from another customer - very upsetting. Just keeps going downhill. Questionable cleanliness, hot spot for the unhoused as well. Take that as you'd like.
Atmosphere: 1
Food: 2
Service: 1
Good service
Atmosphere: 5
Food: 5
Service: 5
Good service
Atmosphere: 5
Food: 5
Service: 5
Good service
Atmosphere: 5
Food: 5
Service: 5
Early morning staff On November 11 2025 at six in the morning were amazing! Quick, friendly, overall great service! Would definitely recommend
Atmosphere: 3
Food: 5
Service: 5
Fast and friendly service
Atmosphere: 4
Food: 5
Service: 5
I had a great experience at this Tim Hortons! The staff were friendly, welcoming, and provided quick service even during busy hours. My order was accurate, fresh, and served with a smile. The place was clean and well-organized, which made the visit even better. I really appreciate the consistent quality and atmosphere—definitely one of the better Tim Hortons locations I’ve been to. Highly recommend stopping by!
Atmosphere: 5
Food: 5
Service: 5
Amazing customer service. We slay with this timmies
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Food was okay, service was a tad slow and the atmosphere wasn't the safest got stared at by some dude. So not the most comfortable space, but okay for a timmies.
Atmosphere: 5
Food: 5
Service: 4
I ordered a crispy chicken sandwich, but the first one was cold and tasted like it came straight from the freezer. I was upset because the tall girl who made it didn’t listen when I mentioned it. I went back, and thankfully Gurpreet helped me—she refunded my money and made me a fresh sandwich. She really turned my bad experience into a good one.
Atmosphere: 5
Food: 5
Service: 5
Great Spot to have a delicious Timmy
Atmosphere: 5
Food: 5
Service: 5
Love the staff here my favorite tims
Atmosphere: 5
Food: 5
Service: 5
Very disappointed to find out that my nearest Tim Hortons is no longer serving diabetic friendly bagel options. They usually have 12 grain or a whole wheat bagels.
Atmosphere: 4
Food: 1
Service: 4
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