Tim Hortons

525 Somerset St W, Ottawa
(613) 565-2629

Recent Reviews

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Amarige Trottier

Wonderful staff!! (shoutout to Naman for going above and beyond)

Atmosphere: 5

Food: 5

Service: 5

Wayne Schwalm

The tims on somerset in centretown is a busy one but staff are good try there best to be fast with orders

Food: 4

Service: 4

Hilariii

Used to be an okay place now just bad. Orders made slow and we the customers have to remind them of what we ordered. Also experienced a racist encounter before from another customer - very upsetting. Just keeps going downhill. Questionable cleanliness, hot spot for the unhoused as well. Take that as you'd like.

Atmosphere: 1

Food: 2

Service: 1

Singh

Good service

Atmosphere: 5

Food: 5

Service: 5

Raghbir Singh

Good service

Atmosphere: 5

Food: 5

Service: 5

Akashdeep Singh

Good service

Atmosphere: 5

Food: 5

Service: 5

Tin-lont Chan

Early morning staff On November 11 2025 at six in the morning were amazing! Quick, friendly, overall great service! Would definitely recommend

Atmosphere: 3

Food: 5

Service: 5

Rodney de los Reyes

Fast and friendly service

Atmosphere: 4

Food: 5

Service: 5

Sukhneet Marahar

I had a great experience at this Tim Hortons! The staff were friendly, welcoming, and provided quick service even during busy hours. My order was accurate, fresh, and served with a smile. The place was clean and well-organized, which made the visit even better. I really appreciate the consistent quality and atmosphere—definitely one of the better Tim Hortons locations I’ve been to. Highly recommend stopping by!

Atmosphere: 5

Food: 5

Service: 5

Jailynn Forestell

Amazing customer service. We slay with this timmies

Atmosphere: 5

Food: 5

Service: 5

Rihanat Olalere

Food was okay, service was a tad slow and the atmosphere wasn't the safest got stared at by some dude. So not the most comfortable space, but okay for a timmies.

Atmosphere: 5

Food: 5

Service: 4

JuJ Harman

I ordered a crispy chicken sandwich, but the first one was cold and tasted like it came straight from the freezer. I was upset because the tall girl who made it didn’t listen when I mentioned it. I went back, and thankfully Gurpreet helped me—she refunded my money and made me a fresh sandwich. She really turned my bad experience into a good one.

Atmosphere: 5

Food: 5

Service: 5

Jimmy Ntagabo

Great Spot to have a delicious Timmy

Atmosphere: 5

Food: 5

Service: 5

Amanda Arbeaus

Love the staff here my favorite tims

Atmosphere: 5

Food: 5

Service: 5

Roxane Matin

Very disappointed to find out that my nearest Tim Hortons is no longer serving diabetic friendly bagel options. They usually have 12 grain or a whole wheat bagels.

Atmosphere: 4

Food: 1

Service: 4

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